This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic sliding doors failure. Won't unlock from inside. Already repaired once, now happened again and Toyota won't fix it for under 1000$ on the same door.
Passenger side sliding door would not open. Vehicle out of warranty. Husband replaced latching mechanism inside which had broken because it was made out of plastic. The replacement mechanism that was ordered by parts department at Toyota dealership was metal.
Just opened the driver's side door and it started popping. Nothing led up to the event. It happens every time the door is opened and gets louder all the time. Not corrected at present time. Toyota warranty out of date by 30 days when first reported.
Several months ago, we noticed the driver's side sliding door on our 2005 Toyota Sienna le (we have manual doors, not power sliding doors) would not "click" or "catch" and lock when we opened the door. No matter what we tried, the door would not latch and stay open about 25% of the time. A few days ago, the same door started to not close all the way intermittently. While driving, the interior lights and the door open indicator lights will come on and go off at varying frequency. When the interior lights are on, they cause a distraction and make driving more difficult at night. The lights will go on and, sometimes, slowing down or taking a left turn will cause them to go off, but only for a short time. Anywhere from 5 seconds to a few minutes later, the light will be back on. They are on more then they are off. I'm sure our lights going on and off is also distracting to other drivers. I'm fearful the door will one day fly open while we are driving, putting my children in danger. I have not taken the vehicle to my dealer but I will this week. I've read countless accounts on the internet of problems with the doors on the Sienna and I hope when enough complaints come in, a recall will be initiated.
I own a 2005 Toyota Sienna minivan with 70,000 miles. The other day the driver's side front door started making a popping sound when it was being opened or closed. Now, just three days later, the sound is a horribly loud popping/cracking sound when the door is opened or closed. It sounds as if the door is going to fall right off the car when it is opened or closed. I called the dealership and Toyota corporate and found out a tsb was issued for the problem for the first 36,000 miles. Since my van has 70,000 miles Toyota will not cover any of the repair. I did an online search and found many many owners are having this same issue. Toyota is aware of the issue but will not issue a recall on a known defect. It is the welding on the front door that is not holding and in most cases the entire door must be replaced.
Toyota Sienna front door weld failure occurs spontaneously. Michelle at Toyota corporate says "not maint. Nor operation fault" & "no different owner action to prevent". letter sent by Toyota 11/02/07 stated in effect"if no noise...no action necessary" which serves to delay owner action until out of warranty. Toyota successfully shifted $2000 responsibility from themselves to me.
I have 2005 Toyota Sienna which its driver side door started making a popping noise from Sept-7-2010. I searched the forums about this issue and found this door welding came off and the door may fall off any time. I talked to Toyota and they said I am out of warranty by few days. My Sienna has 31K mileage. I found from forums the only solution is to change the entire door. I talked to Toyota again they agreed to weld it for 50% of cost. Rest of the 50% I need to pay. I did not receive any recall notice regarding this door latching/popping issue from Toyota.
My son was opening the rear hatchback of my 2005 Toyota Sienna, he opened it fully and without warning it closed almost injuring my 3 year old who was climbing in the trunk and hitting my older son who was opening it on the back. Now the hatchback closes without being propped up. It is very difficult to load groceries and you need two adults to do this one to prop up the door and one to load the groceries. My main concern is having one of my five children get hurt or killed. The door is heavy enough to seriously injured or killed.
At about 107,000 miles, our 2005 Toyota Sienna driver's side door began making a loud popping. No incident led to the initiation of this noise. Investigation revealed broken welds at the door stop connection. Further investigation revealed a significant number of other complaints including a service bulletin (NV003-07). Toyota was contacted and after about 2 weeks of follow-up, it was determined that they would not assist us in any way citing a lack of "service history" with the dealership. We were over our extended warranty mileage by about 7000 miles and the time by about 3.5 months. We are the second owners of the van, but the original owners were my wife's parents. Nothing has been done so far to repair the door. A proper fix would include installing a new door. We are a middle class family working on a budget though so that is out of the question. We will have to find an alternative. Options include 1)removing the door stop allowing the door to freely swing...definite safety concern. 2)drilling out the spot welds and mig welding them back...nobody is having any luck with this from what I am reading. 3) drilling out the spot welds and attaching with a bolt...only temporary from what I am reading...cracks form in the welded materials. The temptation is to temporarily fix the problem and then sell the vehicle. We are honest faithful people so I would not be able to stick another family with this issue. Some might argue that this is not a safety problem. Since the stop is still partially attached, my wife has been entering and exiting through the passenger side door to prevent any further damage. Complete failure would result in extreme difficulty fixing it and pose a serious threat to one of my three unsuspecting children when they open it up. I have already read of children being hurt by a free swinging Sienna door. This is a manufacturing problem. Welds aren't supposed to break. The materials between the weld should break first. It was a bad weld from day 1.
Toyota Sienna 2005 was taken into dealership for regular maintenance service which included a check of the brakes. Was told rear brakes needed to be replaced and that was performed. Was told by dealer that front brakes were fine. 1 month later having problems with brakes still. Took it to private mechanic and was told that master brake cylinder needed to be replaced. I would think this problems would have been detected when it was at the dealership. I am lucky that my brakes did not fail and cause an accident. Other issues with this 2005 Toyota Sienna include having to replace the A/C compressor twice, rack and pinion replaced, and now the rear struts on the tailgate have failed. This vehicle is a serious safety risk.
2005 Toyota Sienna power doors are failing. Today I could not get my kids out as both doors failed to open. The drivers side door opens about 4-6 inches and it make a loud noise and closes again. The passenger door has failed about a year after we bought the vehicle and the dealer replaced the electric motor. Also seat belts get stuck and you are not able to retract them, dealer said it was normal for seatbelt to get stuck when it folds in incorrectly. Very unsafe situations as we have our kids in the vehicle most of the time.
1 - no events (accidents or the like) leading to failure. 2 - failure is power sliding door (passenger side) - 2 parts - one is power sliding door does not open when buttons are pressed (though it attempts to, but fails to open), second part is that the door does not open manually either (whether using interior or exterior handles for exiting vehicle) 3 - have attempted to reset system as online tsb and blogs state to do for all Sienna sliding door errors (no end to the number of complaints in chat rooms or blogs); now have service appointment safety concern - since door will not open at all, and children ride in the rear of vehicle, in the event of accident, children cannot be extracted thru door without breaking windows unless they can make it to another working door.
2005 Toyota Sienna rear passenger automatic door will not open automatically...must manually open and close door. Motor will make a sound but door will not move as if locked in place.
I have a 2005 Toyota Sienna and the van has electronic doors and that I have read in the web that a lot of people are having the same problem but Toyota is ignoring it. Its a safety issue and Toyota Corp. Does not care. The sliding door almost smashed my daughter. I took it to antioch Toyota and they just greased the doors trying to avoid the repairs. They are waiting for someone to get badly injured before they fix anything. You can google it and you will find same complain from hundreds of people Toyota don't care. Its unsafe I even have a extended warranty and still wont fix it! the government can't just sit and let Toyota get away with this and have more people be injured and not do anything about it! pls help!
A D V E R T I S E M E N T S
- Hockessin, DE, USA