This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear manual passenger door in Toyota Sienna le (8 passager) does not latch under certain conditions ( we have narrowed it down to when windows are left opened). In Texas due to heat conditions, windows are left open during spring and fall seasons. My dogs have been struck numerous times by "non-locking" doors and it has also caught my hand once (when parked at an incline). This is very dangerous and we have instructed our kids to only use the right side power door due to this safety issue. Dealer has indicated they cannot fix the problem. For a vehicle designed for family use (including kids), this issue needs to be resolved before kids get hurt.
Manual sliding door does not stay open when window rolled down. On my 2004 Sienna le, the manual sliding door on the driver's side does not latch open if the window in that door is rolled down. This allows the door to slide forward on even a slight incline and run into occupants exiting the vehicle. The power sliding door on the passenger side does not have this problem, and there is also no problem if you first open the door and then roll down the window.
When the sliding door window is rolled down on the driver-side non-powered door, the sliding door does not latch in the opened position..thereby making the sliding door to slide close automatically causing injury to passengers especially children getting off the van.
While driving driver's side sliding door locked and unlocked for no reason. Vehicle was taken to the dealership, were they replaced the motor latch and a hinge.
The manual sliding door on my 2004 Toyota Sienna does not stay latched opened in intermittent circumstances. The door has rolled back on my 1 year old daughter and myself, forcefully hitting my upper arm. The vehicle has been taken to the dealer 4 times regarding this problem with latch adjustments and a new latch not curing the problem. It sounds as if our problems are similar to ODI id#10067721
- Halethorpe, MD, USA
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When opening the manual rear sliding door on the driver side. The door does not latch at times even after repeated attempts. The sliding door slid on a child when the car was parked on a down hill. Dealer cleaned the track on the door, but the issue occurred again the next day.
A D V E R T I S E M E N T S
- Plano, TX, USA