This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The gas tank will not completely fill at the gas station. When the gas light comes on and shows that it is empty, I will go to the gas station and it will only allow me to fill up about 9-10gallons of gas. The gas tank is listed as being 14.5gallons. Therefore, the reported gas mileage that was expecting to get from this car is extremely under rated and incorrect. I can slightly squeeze the gas handle and put more fuel in the tank but I run the risk of potentially overfilling and spilling fuel on the ground. This is extremely frustrating.
The fuel tank will only accept less than 10 gallons of fuel. The stated capacity of the fuel tank by Toyota is 14.5 gallons. This defect causes at least two problems: The marketed range of the vehicle is markedly diminished, and the fuel gauge gives false, misleading information to the point you never know how much fuel is left. These are safety issues because you do not know for sure when and where you will run out of fuel.
Fuel gauge does not properly register correct fuel amount in vehicle. It is showing empty with about 4.5 gallons left in fuel tank. Dealership refuses to admit there is an issue and tries to blame it on ethanol fuel additives....
The vehicle's fuel tank capacity is 14.5 gallons. When the fuel gauge on the dash shows 1/8 of a tank, I can only add 9-10 gallons of fuel before the fuel pump clicks off. At a fuel tank level of 1/8, I should be able to put 12-13 gallons of fuel in the tank. There is not a safety issue here, but I'm not able to get the driving range on a tank of fuel that I was expecting when I purchased the vehicle. I should be getting a range in excess of 500 miles per fill up, but I'm only getting around 400.
- Rushville, IN, USA
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I was told my Toyota Rav4 hybrid has a 14.5 gallon gas tank. Even when filling up when the gas light turns on, I am barely able to fill 10 - 11 gallons. Upon fill-up, the systems show 520 miles (example) to empty but within 20 miles of driving the balances runs down to under 450.
2020 Rav4 xle hybrid. Fuel gauge shows empty when only approximately 10 gallons of the 14.5 gallon tank have been used. This leads to getting far less range from a tank of gas than the vehicle should or is advertised to get. When you fill the tank the computer first estimates over 500 mile range but then quickly drops and actual range you get is more than 100 miles less due to the fuel tank problem.
Vehicle indicates fuel empty (gas gauge and warnings) after approx 350 miles. Fuel tank supposed to be 14.5 gal., but tank only accepts 9-10 gallons fuel before shutoff. 1 full tank from dealer plus 1 fill-up with same result. Vehicle also only averaging 36 mpg after 2 tanks mostly highway & now into 1 tank mixed city/highway (Toyota indicates 38 highway/40 city). Either fuel tank is defective/capacity is inaccurate, gauges/computer/warnings are defective, or both?
A D V E R T I S E M E N T S
- Raleigh, NC, USA