This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective fuel tank design only allows about 8-9 gallons rather than the 14.5 gallons its designed to hold. Toyota sent a letter last year that they acknowledge the issue but its not officially a recall. They said they would address it but no word from them yet. Dealership wants to charge me to look at it. Its as if they don't recognize the issue.
Gas tank will not fill up in the hybrid model. It stops at around 8 gallons, leaving almost 1/4 tank capacity. This has been the situation since I bought the car. The dealer is aware and verified the issue
On Dec 14, 2020 I received an interim notice from Toyota concerning my 2019 rav 4. I bought the car new (leftover) on May 29, 2020. When I received the interim recall I had had the car for almost seven months with approximately 3500 miles on the odometer. Subject of recall: Vehicle may stall while driving. "the vehicle may stop operating (stall) and the driver would be unable to restart it". "if a vehicle stall occurs while driving, this could increase the risk of a crash". "we will notify you again when the remedy is available".I have done extensive research since it involves my safety as the driver. As stated there is no remedy. The 'list' at Toyota was started in Jan of 2020 for affected models. My car was added to the list in Oct which means I drove for two months before being notified of a very serious recall. The repair plan is divided into phases. My rav 4 was phase 10 (!!) but has been moved to phase 11. The target date for repair is late March but since there is no fix for the problem I doubt this date is feasible. After a lot of back and forth with Toyota via the dealership and my insistence that the car is a danger to drive, especially on highways, I left my car at the dealership and received a loaner. I am a 70 year old widow and spending $36,000 for a car was a very big decision. I am still making monthly payments on a vehicle sitting at the dealership indefinitely.I have spoken with Toyota representatives about repurchasing the car for the purchase price but apparently they rarely do this. The fact there is no replacement part leads me to conclude Toyota is reckless and uncaring about the lives of its buyers. I have dealt with many recalls in my lifetime but nothing as frightening as this. I feel strongly Toyota has a responsibility to the consumer to offer a monetary (repurchase price) solution to the interim recall. (I don't know how to upload)
Fuel tank will not fill completely. When fueling, the pump consistently shuts off before tank indicator reaches "full". Toyota is aware of this issue but refuses to fix my vehicle despite the customer support program notification which is currently occurring. I visited my dealer who was able to fill the tank by repeatedly adding small amounts of gasoline each time the fuel pump shut off. New Jersey, where I reside, does not allow for self-service filling and it is not practical, nor safe, to fill the vehicle in this manner. Toyota acknowledges that there is an issue with the shape of the fuel tank and/or the fuel sender gauge. Given Toyota's unwillingness to address this known issue, and the hazardous situation created by repeatedly restarting the fuel pump after each shut-off in order to reach "full" on the tank, Toyota should be mandated to initiate a recall of all affected vehicles, where "affected" includes all vehicles that fail to fill the tank after the initial shut-off of the fuel pump.
Two months ago I received a recall paper. In pursuit of this, I talked to shore Toyota that the engine recall paper has arrived in my car and I have to work for it, but nothing has happened till now and even today it is 1/5/21 the paper has come in its for that, but it is not known when the work will be done. I often call shore Toyota but they don't answer the same.
Vehicle is equipped with a low pressure fuel pump which may stop operating. If the vehicle stall occurs while driving, this could increase the risk of crash
There has been a safety recall on this car for over a month now with no remedy. If this problem could cause the car to stall and cause a higher chance of a crash, why is it taking so long to fix? it is unsafe!
Only able to put 9 or 10 gallons into the gas tank when the fuel gauge was indicating empty. The tank is supposed to have a 14.5-gallon capacity. Factory refuses to offer any consideration for this annoying issue.
Mte, gallons to fill up, don't equal the miles to go after a fill up. Have had car a year, have only filled up once more than 10 or so gals, doesn't matter how many miles to empty show on gauges. Don't get anywher near the miles driven that was told to me. I fill up, usually takes about 9-10 gls. Will have less than 500 miles to drive on that tank of gas.driving local and on highway.
I am unable to get the 14.5 gallons when filling up. Most of the time, I get about 10 gallons. This drops the range from the advertise 600 to about 520 miles.
The fuel tank will only take about 12 gallons of gas instead of it's 14.5 gallon capacity. The dealer acknowledged the issue and I was told Toyota was working on a fix and would contact me when it was solved. Can this problem cause a safety issue.?
NHTSA recall number: 20V012 recall date: January 13, 2020 manufacturer recall number: 20tb02 still no contact from dealer on when replacement fuel pump will be available. 11 months seems excessive.
After waiting for 10 months, Toyota has still not delivered a fix for their known fuel tank capacity problem in their 2019 Rav4 hybrid model. Toyota continues to state that the 14.5gal tank has a capacity of more than 500 miles, while owners struggle to put more than 9-10 gallons into the vehicle. The reduced range and inconsistent fuel level readings have left me unsure as to how much fuel the vehicle actually has, resulting in frequent fuel stops and an observed range of closer to 300miles.
Vehicle refueling performance. The gauge does accurately reflect the contents of the gas tank. 14 gal tank empty will not take more than 8 gal of gas. Resulting in a safety issue as you never know when you are out of gas.
The fuel tank tank does not filling up completely and gives misleading information that it is fully filled up when in fact it is about 3-4 gallons short. The gas station pump automatically stop even the gas tank was not fully filled
A D V E R T I S E M E N T S
- Vancouver, WA, USA