This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact rented a 2019 Toyota Rav4. When the contact attempted to shift the vehicle in reverse, the gear shifter came out of the transmission box. The contact quickly placed the gear shifter back in the transmission box and notified the rental facility. The contact was able to drive the vehicle home. The contact was still waiting to switch out the vehicle with the rental company. The contact was unsure if the rental company notified the dealer and manufacturer. The failure mileage was 5,218. The VIN was unknown.
- Farmington, NM, USA
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- Farmington, NM, USA