This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I leased a new 2019 Toyota Rav4 xle in April and since that day have had issues. If you are stopping and then go to push the gas again, you will lurch forward. Also if you ease off the break, it will rock back and forth. I describe it like trying to drive a stick shift when you don't know how to use the clutch. Also if you stop and go to turn into traffic or left across an intersection, it will delay and not go fast enough and then you push harder and it rockets forward. I have experienced 3 near accident situations due to this delay. I called my dealership about the issue and they said they didn't know anything about it. I spoke to the customer relations manager and he said the car needs to learn my driving habits, it could take up to 10K miles, and that it's normal. I told him I wasn't happy and wanted out of the vehicle as it's a safety issue, uncomfortable, and kind of scary. He told me I signed a contract and there wasn't anything they could do. I called and informed Toyota corporate. I brought the car in for a full diagnosis in June. They said everything was normal. I brought it in again in October. They did the software update. The car drove better for about 3-4 weeks and started up again. I called and scheduled to bring it in November. They said the software update hadn't taken fully and needed to be re-run. I left and still had the issue. I called Toyota corporate again and started the process for lemon law and the had my car for 3 days. They could not get the car to re-create the issues and so therefore there is nothing they can do and they will not be sending out the corporate master technician. They said the 1-2 second delays are normal for the computer while it tries to determine if it should shift up or down.
A very significant "lurching" almost"stalling" is very apparent as the complaints indicate. In addition, the transmission starts in 4th gear...not 1st gear from a dead stop. I would consider this a safety issue. Has been an issue from day 1 of car purchase. Vehicle now has 22,000 miles on
The transmission is very jerky. It seems to start in 4th gear and if I have to speed up in an intersection, it downshifts violently and causes a lot of jerking while driving. Not a great experience and worried about the life of the transmission.vehicle has 4200 miles on it.
Car doest not move right away at a stop even when stepping on the accelerator at 3-4 RPM. Very dangerous when your in the intersection when turning left or when crossing the street. Seems like the transmission slips
- Round Lake Beach, IL, USA
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When test driving vehicle felt like transmission was not shifting properly but not being a mechanic thought it was just my imagination. They would not put a defective car on the lot for sale right? wrong!!!! when I drove it after got it home it was obvious there was a big problem. Every time I stopped at a light then took foot off of brake to accelerate car would lurch, shake, shudder before I even got my foot on accelerator. Thought is was going to die. Would hesitate when trying to accelerate when put it in park to turn off engine same lurch shake shudder and sounds like engine died. Car has 61 miles on it. Was defective when shipped from factory took it back to dealer, said there are tons of complaints about this same issue. Toyota aware but has no fix in place. Dealer claims nothing they can do but wait on Toyota. So now I have a brand new car that I have to continue making payments on while Toyota continues business as usual and my car sits in the garage, afraid to drive it.
19 Rav4 xle AWD transmission issue and power train. My vehicle has driven under 5K miles and I noticed two major problems. First, RPM moves up and down when I slow down the vehicle. I don't see RPM shifts when I reduce the speed in range of 10mph but I see RPM moves up and down when the reduction becomes greater like 15 and 20 mph. Furthermore, there is a hesitation and lurches. Once the vehicle's speed is reduced upto either 4 mph or 5 mph and try to speed up, I can tell it hesitates and lurches. As a result, I witnessed RPM jumps high all of sudden. The vehicle had software update on 9/9/2019 and I took video record and posted on youtube. Https://www.youtube.com/watch?V=fruvfzauptq&T=11S
After driving for about 15-20 minutes car makes grinding noise when accelerating past 2-30 mph and another grinding noise while decelerating below 20-30mph. Was told that rear driveline disconnect feature is causing the issue. Started happening around 3000miles odo and been getting louder
When accelerating or decelerating from 20 mph to 30 mph there is a farting/grinding noise coming from the transmission. I can feel it through the brake and gas pedal also.
Grinding noise from transfer case when accelerating or decelerating around 20-40 mph. Vehicles has a driveline line disconnect assembly that seems to grind due to improper clearances. We are not sure how long this defective driveline disconnect will hold up.
At this time there at least 24 complaint about a "lurching" problem at low speed and re acceleration. A very significant "lurching" almost"stalling" is very apparent as the complaints indicate. In addition, the transmission starts in 4th gear...not 1st gear from a dead stop. I would consider this a safety issue. Has been an issue from day 1 of car purchase. Vehicle now has 5600 miles on it.
1. transmission sudden jerking/shifting when slowing down in city at traffic lights then trying to accelerate anywhere from 5-10 mph will then jerk backwards then forwards making the car jump about 10 inches forward. Can be replicated at any time. 2. cars front end suspension seems to squeak/groan will pulling into my bank or drive way, almost any unleveled pavement. This happens at lower speeds when I can hear it with very little wind noise. 3. my seat in the vehicle broke at 7,000 miles. 4. my brakes sound as if the rotors are bent with slight vibration in the brake pedal. 5. no fix for transmission. Today they are reflashing the PCM - powertrain control module. We'll see if that will fix the issue but I highly doubt it from the damage that has already occurred. I am working with Toyota corporate with the issue.
Clunking/thud is heard from the rear/under carriage. To duplicate the issue, it must be driven 30-40 min so that differential oil is hot and drive up to 30 mph then slow down to below 10 mph to confirm the issue. The issue is limited to 2019 Rav4 (with torque vectoring system - only adventure and limited trims) no known tsb to fix the issue. The sound is more like a heavy object (like a bowling ball) is dropped on a carpeted floor and like a muffled sound rather than a sharp mechanical gear rotating sound. The noise is more like a thud and very prominent enough to distract driving. It happens after AWD is engaged by falling the vehicle's speed under 20 mph in eco or normal mode. It does not happen in sport mode where AWD is engaged in full-time.
Make intermittent soft grinding noise (think raspberry) when moving. Makes noise in eco and standard mode but not in sport mode. The dealership told me they could replace the whole drive train and it might make the noise.
Condition 1 : heavy thumping in rear driveline when coming to a near stop, in traffic or parking causing vehicle lurch forward, as if hit from behind from behind? such can be heard and felt by occupants in vehicle. Condition 2: when coming to a near stop when accelerating back again vehicle delays down shift causing momentary hesitation before responding do to lapse in transmission gearing to find proper gear responce which leaves a second or too hesitation upon re-acceleration in traffic condition. Condition 1: above is due to un-coupling and coupling or read driveline wheels to mainly mileage rating. Which creates a feeling of heavy wear and tear to placed upon driveling components. Vehicles in question gas powered models only for further information look upon Toyota drivers forum and edmonton's customer complaints. Condition on going, contacted both dealer and Toyota direct, dealer had no idea what I was talking about nor did Toyota, this condition is not isolated to my car, there are many of same on sites mentioned with same issues
While driving my 2019 Rav4 adventure in slow speeds, specially when accelerating and braking, I hear a noise coming from the transmisin. It has an 8 speed automatic transmission and when shifting in the lower gears it makes a sound not usual in any vehicle I have previously driven. Only had it for three months and took it to service to be notified it is a characteristic of the engine/transmission. First time I get that an unusual sound, a sound I can feel in my feet while driving, is a characteristic of the car. It wasn't mentioned in the features and have been told that people have complained about it in the dealership. Toyota should address this problem, it is very annoying for a brand new car.
Vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or. From a traffic light. The engine does not stop running. It has only happened three times, but could cause an accident. The Toyota dealer could not duplicate this at the 5000 mile inspection and there are no codes set nor does it set a check engine light when it happens.
A D V E R T I S E M E N T S
- Largo, FL, USA