This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. It is not clear what component or system failed. While driving at around 70 mph, after 2-3 hours of driving, there is an audible "clunk" sound from below the car. Typically this is followed by a shuddering of the engine/transmission/power train. The car momentarily looses acceleration/speed. There are typically one or two "clunks" alternating with one to four "shudders." There is no action when depressing the accellerator. At this point I typically pull over to a rest stop or side of the highway to let the vehicle rest, and then re-start the vehicle, which causes the issue to not re-occur when the vehicle is driven again. Yes the vehicle is available for inspection upon request. 2. My safety and others' safety was put at risk by the vehicle not being able to accelerate when the accelerator is depressed. 3. The vehicle has been inspected by multiple Toyota dealers, including Watertown Toyota, Wellesley Toyota, and Wesboro Toyota (all in MA). The dealers all say they cannot duplicate the issue during test-driving an so they therefore cannot fix the issue. 4. No other warning lamps, messages, or symptoms appear prior to the failure. The most recent date this incident occurred was November 12, 2023. However this issue has been occurring a few times a year since approximately 35,000 miles. At approximately 55,000 miles I tried to get Wellesley Toyota to address the issue prior to the powertrain coming out of warranty at 60,000 miles. I reported this issue to Toyota recalls on Monday November 13, 2023. Toyota's case number for this issue is 231113002026.
The contact owns a 2018 Toyota RAV4. The contact stated that while driving at an undisclosed speed, upon attempting to slow the vehicle, she heard an abnormal sound emanating from the front of the vehicle, and the brake pedal required an excessive amount of force to slow the vehicle. The contact also stated that later, while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. She was able to coast to the shoulder of the roadway, where the vehicle was able to be jumpstarted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the braking system but did not provide a diagnosis in regards to the vehicle's loss of power. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Last week my transmission suddenly and completely failed while driving on the interstate, creating a major safety concern. I was stranded on the interstate for three hours until I could be towed off. The car only has 56,000 miles on it and there were no warnings that there was any problem with the transmission. The transmission previously failed at 7,000 miles and was found to be defective and replaced at the time. How can a car with 56,000 miles on it already have had TWO transmission failures?
Transmission failure at high speed on the freeway during a non shifting period. Transmission automatically downshifted to 3rd gear at speed on freeway and would not reengage properly to higher gears resulting in immediate red line and sudden slow down in free flowing freeway traffic
I have a similar complaint as NHTSA ID Number: 11210210. On several trips over the past few years, while traveling at speeds of 70 mph, my vehicle would have a loud bang and then start bucking and jerking when I briefly let off the accelerator. About 2 weeks ago, I was looking at my speedometer at the time when the bucking started happening. The EV light came on for a brief second and the needle on the charging gage briefly dropped down into the charging status. It seems that the EV motor was trying to engage at speeds causing the bucking. This seems like to be a major concern when traveling at highway speeds. The engagement of the EV motor at highway speeds is like unintended engine braking that possibly lockup the engine and loss of control.
- Coffeeville, MS, USA
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I was driving during work and my transmission went. I could no longer drive forward. I brought my car to Toyota dealership to see about the problem and got a diagnostic test performed, oil change, 4 point inspection and explained that my car is stalling, it-??s jerking when I step on the gas and it won-??t take off and then just jerks my head. It-??s making these rattling noises when I step on the gas. They stated it-??s the massive airflow system and throttle body work: I explained I just changed the massive airflow sensor so it can-??t be that but he stated that they need to order the piece and I need to come back Friday which I did so they can fix the problem. Not even a week later my transmission is gone and I missed over a week of work. I did have a mechanic look at the issue and I also explained this to Toyota dealership.
Bought brand new 04/02/2018. First battery died July 2018. First cooling system needed replaced December 2019 due to overheating issues. There has been 7 battery replacements, about two each year, the two most recent was July 2022 and October 31, 2022. Second cooling system replaced December 2022 due to overheating issue. Damaged engine and needed to replace engine. Other issues have been stalling while driving in traffic; stalling while turning and at traffic lights. Was told by Toyota technician that it was due to extremely low oil. I asked why no low oil light came on and he stated it must be damaged but too expensive to repair. My wife and I had our safety at risk due to stalling in traffic and being stranded due to dead batteries. One night we had to sleep in a grocery store parking lot as a tow truck wasn-??t available that night. Toyota states they test the batteries and find nothing wrong even after at least two of them exploded and leaked acid. This could have created a fire and/or engine damage. They just keep replacing them over and over. I have estimate from independent repair shop of possible diagnosis for battery issue. I can not have an independent repair shop even move a bolt or warranties will be voided. During the second overheating was told by Geico insurance inspector no codes were found despite overheating had occurred and severe enough to cause engine damage. Never receive any warning lights for any problems that occurred; the problems happen with no warnings. The second overheating issue left us almost freezing to death as we could not make it back home and had to pull over; tow truck was unavailable that night. Have all service records; too many to upload here; files too big. Please contact via email overtherainbow0126@gmail.com.
Since I bought the car in 2018, the car has stalled two times while I am driving on the road. That was very dangerous because other drivers almost hit me from behind. The first time I had the problem, the Toyota dealer told me that it was likely caused by bad gas. It happened again this time today. I am bringing it to the dealer again, but likely not able to get a solution. At the same time, I am scared of driving it, yet I need to drive it for work and other necessities. Happened at 32k in August 2020, and 55k in January 9, 2022.
The contact owns a 2018 Toyota RAV4. The contact stated that upon exiting a parking lot, with the brake pedal depressed to the floorboard the vehicle independently accelerated without warning. The contact was forced to engage the parking brake to stop the vehicle. Once the vehicle was stopped, the contact was able to resume normal driving. After the initial failure, the contact experienced the failure on two separate occasions. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the failure. The vehicle remained in possession of the dealer. The manufacturer had been notified of the failure and informed her that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 18,000.
This is the second time it has happened, the car completely shut off and nothing worked. The first time does happen our battery was two years old and we were told to change it. After changing the battery the car worked. Six months later the car completely shut off while driving. AAA came and said it was not an issue with the battery but rather the wiring. He played around with the wiring in the car somehow turned on. This is very dangerous because it happened on the freeway. There are some fault with the wiring on this model.
The Toyota RAV4 2018 car acceleration went out of control and crashed into a retaining wall. The airbags exploded and the steering wheel airbag burst. The car was totaled and is with State Farm. I was blessed to still be alive the car speed out of control on its own. I tried to push on the brakes but the car kept going. The accident could have been worse. No one else was injured only another car was hit. I did reach out to Toyota and they said it could take 4-6 weeks for someone to look at the car. I reach out to the dealer and waiting to hear back from the dealer. The police department issued me a ticket, I have court on July 23, 2021. State Farm insurance declared the car a total loss. No warning lamps or messages. The first same incident happened on April 3, 2021, and on June 12, 2021, was the day of the accident. The incident and accident happened at the same location. I would like to speak with someone at your organization. The car is at State Farm's collision place. I would like for your organization to look at the car. I will call to make sure that the car is still at the collision place.
The vehicle downshifts 2X at 40 mph into a gear which makes the car lurch and the rpms go from 2000 to 4000. Happens during mild accelerator depression. If you romp on the gas this does not happen. When it does upshift the eco light comes on but then it upshifts again. The sensor does not select the right gear for the load.
I purchased my Rav4 brand new mid/late year 2018. In December at app. 10000 miles I started having issues with the gears. Shifting from park to any gear I would hear a loud banging type noise and the entire car would jerk. Along with that issues I have noticed a delayed acceleration at green lights sometimes to the point where I get a traction control light once it has kicked in or even jerking while finding the correct gear to be in. Once I have accelerated and let off the gas, and then returned to the acceleration pedal after braking or just momentarily resting my ankle with the car at speed, the car will "fish for gears" like it cannot decide which gear the car should be in. When going downhill and letting off the gas it will downshift, causing the car to jerk. All these issues happen often but completely at random. I have taken it to the dealer and brought it up multiple times during oil changes and tire rotation, but they say that cannot duplicate it or that it is just how the car works.
The vehicle jerks and makes loud noise when the ev mode turns on momentarily at 60 miles per hour. This usually happens when going down hill and pressing accelerator after released for a few minutes. This does not always happen but when it does, feels like the rear tire has busted and the car is being forced to move. It has happened multiple times now and I have reported it to Toyota but the dealer cannot replicate the problem. It has occurred at least 8 times so far since I bought the vehicle in September 2018.
The contact owns a 2018 Toyota Rav4. While driving 20 mph or less, the vehicle has stalled when the accelerator pedal was released in moving traffic 5 times. The failure occurred four times in April, 3 times while driving to work. The contact took the vehicle to Toyota escondido (231 E Lincoln pkwy, escondido, ca 92026, (760) 300-1112) to be diagnosed and three abnormal codes appeared, which indicated rough idling and failure with the vehicle starting. The manufacturing was contacted and could not locate a failure. The contact wrote to the dealer's owner and requested that they extend the warranty; however, the request was denied. The manufacturer promised to call the contact back, but did not call. The failure mileage was 8,652. Consumer stated toytoa was unable to establish a root cause. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
My 2018 Toyota Rav4 has stalled 5 times while driving on city streets in moving traffic, first time in Feb 2019 while driving home from work, in April three times while driving to work and one time while driving home from work(rush hour). All documented with Toyota. Occurs when I take my foot off the gas while driving, and difficulty restarting after it stalls with loss of power and sputtering. 'charging system malfunction' warning msg appeared on dashboard(I took photo and emailed to Toyota). I followed instructions in 2018 toyotal Rav4 owner's manual "stop the car immediately...continuing to drive the vehicle may be dangerous". had car towed to Toyota immediately. 3 trouble codes were recorded P1603(engine stall), P1604 startability malfunction, and P1605(rough idling), however they were unable to determine root cause of stalling and refused to keep my car to do further analysis despite the fact that I told them I did not feel safe driving vehicle, and my car is still under comprehensive warranty coverage. I contacted corporate, and they restated dealer conclusions and would not allow me to speak to a field tech specialist. I then emailed and wrote a letter to vp sales of Toyota, andrew gilleland. Rep from executive office called me. I asked for Toyota to provide me with either transportation assistance and a no cost-to-me extended comprehensive warranty until the underlying cause is determined and without further stalling incidences, or a replacement vehicle. He refused, despite all the significant potentially dangerous safety issues in a vehicle with less than 9,200 miles. Toyota does not appear to be concerned with reliability, peace of mind, and most of all safety. I have a case # with Toyota. I recently discovered there are several other reports on this site with same stalling issues as my car.
My 2018 Toyota Rav4 has stalled 5 times while driving on city streets in moving traffic, first time in Feb 2019 while driving home from work, in April three times while driving to work and one time while driving home from work(rush hour). All documented with Toyota. Occurs when I take my foot off the gas while driving, and difficulty restarting after it stalls with loss of power and sputtering. 'charging system malfunction' warning msg appeared on dashboard(I took photo and emailed to Toyota). I followed instructions in 2018 toyotal Rav4 owner's manual "stop the car immediately...continuing to drive the vehicle may be dangerous". had car towed to Toyota immediately. 3 trouble codes were recorded P1603(engine stall), P1604 startability malfunction, and P1605(rough idling), however they were unable to determine root cause of stalling and refused to keep my car to do further analysis despite the fact that I told them I did not feel safe driving vehicle, and my car is still under comprehensive warranty coverage. I contacted corporate, and they restated dealer conclusions and would not allow me to speak to a field tech specialist. I then emailed and wrote a letter to vp sales of Toyota, andrew gilleland. Rep from executive office called me. I asked for Toyota to provide me with either transportation assistance and a no cost-to-me extended comprehensive warranty until the underlying cause is determined and without further stalling incidences, or a replacement vehicle. He refused, despite all the significant potentially dangerous safety issues in a vehicle with less than 9,200 miles. Toyota does not appear to be concerned with reliability, peace of mind, and most of all safety. I have a case # with Toyota. I recently discovered there are several other reports on this site with same stalling issues as my car.
My 2018 Toyota Rav4 has stalled 5 times while driving on city streets in moving traffic, first time in Feb 2019 while driving home from work, in April three times while driving to work and one time while driving home from work(rush hour). All documented with Toyota. Occurs when I take my foot off the gas while driving, and difficulty restarting after it stalls with loss of power and sputtering. 'charging system malfunction' warning msg appeared on dashboard(I took photo and emailed to Toyota). I followed instructions in 2018 toyotal Rav4 owner's manual "stop the car immediately...continuing to drive the vehicle may be dangerous". had car towed to Toyota immediately. 3 trouble codes were recorded P1603(engine stall), P1604 startability malfunction, and P1605(rough idling), however they were unable to determine root cause of stalling and refused to keep my car to do further analysis despite the fact that I told them I did not feel safe driving vehicle, and my car is still under comprehensive warranty coverage. I contacted corporate, and they restated dealer conclusions and would not allow me to speak to a field tech specialist. I then emailed and wrote a letter to vp sales of Toyota, andrew gilleland. Rep from executive office called me. I asked for Toyota to provide me with either transportation assistance and a no cost-to-me extended comprehensive warranty until the underlying cause is determined and without further stalling incidences, or a replacement vehicle. He refused, despite all the significant potentially dangerous safety issues in a vehicle with less than 9,200 miles. Toyota does not appear to be concerned with reliability, peace of mind, and most of all safety. I have a case # with Toyota. I recently discovered there are several other reports on this site with same stalling issues as my car.
My 2018 Toyota Rav4 has stalled 5 times while driving on city streets in moving traffic, first time in Feb 2019 while driving home from work, in April three times while driving to work and one time while driving home from work(rush hour). All documented with Toyota. Occurs when I take my foot off the gas while driving, and difficulty restarting after it stalls with loss of power and sputtering. 'charging system malfunction' warning msg appeared on dashboard(I took photo and emailed to Toyota). I followed instructions in 2018 toyotal Rav4 owner's manual "stop the car immediately...continuing to drive the vehicle may be dangerous". had car towed to Toyota immediately. 3 trouble codes were recorded P1603(engine stall), P1604 startability malfunction, and P1605(rough idling), however they were unable to determine root cause of stalling and refused to keep my car to do further analysis despite the fact that I told them I did not feel safe driving vehicle, and my car is still under comprehensive warranty coverage. I contacted corporate, and they restated dealer conclusions and would not allow me to speak to a field tech specialist. I then emailed and wrote a letter to vp sales of Toyota, andrew gilleland. Rep from executive office called me. I asked for Toyota to provide me with either transportation assistance and a no cost-to-me extended comprehensive warranty until the underlying cause is determined and without further stalling incidences, or a replacement vehicle. He refused, despite all the significant potentially dangerous safety issues in a vehicle with less than 9,200 miles. Toyota does not appear to be concerned with reliability, peace of mind, and most of all safety. I have a case # with Toyota. I recently discovered there are several other reports on this site with same stalling issues as my car.
The engine dies to idle speed and the car stops or slows down. The dealership says this is because of a 4 cylinder engine connected to a 6 speed transmission. There have been several times when I went to accelerate to get on the expressway and the car slows down. The people behind start backing up and are mad. I have to pull to side and let them by. My children are instructed to sue Toyota if my wife and I die in a car accident. This has to be a computer glitch. Its very dangerous.
A D V E R T I S E M E N T S
- Westborough, MA, USA