This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Rav4. The contact stated while driving at various speeds, the vehicle failed to drive in a straight line and would erroneously drift out of the lane. The vehicle was taken to the local dealer who diagnosed that the rear suspension was faulty and needed to be repaired. The contact indicated that the vehicle was previously repaired under NHTSA campaign number: 16V596000 (Suspension) however, the failure occurred. The vehicle was not repaired. The approximate failure mileage was 157,000.
I I have been having a loud sound from the passenger side rear... I have had the car for 3 years I had to have the sway bars replaced within the past 6 months.. I am highly afraid that this is associated with recall that supersede 13V-383 which was prior to when bought the SUV.. it's hard to tell if the sound goes away after some time driving but is very noticeble at low speed
Recall csj was performed 08/01/14. Rear toe-in set at 0.10. On 08/28/19 dealer found rear toe at 0.08 left and 0.25 right and reported it as "failed". then informed us that alignment can't be corrected due to recall csj and we should drive the vehicle "as is' or pay for replacement rear tie rods. Recall gov was not performed. The vehicle has increased steering sensitivity..
We dropped off our 08 rav 4 at the dealer due to (faulty recall rear tie rod repairs done in 2013.) I put a new set of expensive tires. Now at approx 34,000 miles now I notices extreme wearing prematurely with possible safety concerns. Our repair shop said the (rear suspension tie rods) can not be adjusted due to Toyota's (recall rear tie rods epoxy glue!) this means wheel alignment can not be properly. However, while driving on city streets or the highway you heard rumbling tire noises.
Rear suspension arm (tie rods) fixed under recall campaign 13V 383000 have become loose. After several calls to the manufacturer and to two different dealers, Toyota has denied to help with the cost of repairs. Obviously their recall "fix" has not worked and I think they should be held responsible for the repairs due to this fact.
- Englewood, OH, USA
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The contact owns a 2008 Toyota rav 4. the contact received notification of NHTSA campaign number: 16V596000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16V596000 (suspension) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (mvp Toyota, calle gautier benitez esq, el verde, caguas, pr 00725) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
2008 Toyota Rav4. Consumer writes in regards to severely rusted frame that was beyond repair. The consumer also stated there was a broken front spring that needed to be replaced.
While making a right turn I heard a loud pop then a thump like something falling on the back floor and hitting the side of the car. Thought, at first it was the items in my back cargo space rising up and falling as if I hit a speed bump too fast. I was only turning onto another road when I heard the loud noise. I took the car to a place that gave free estimates and they discovered the drivers side sway bar bolt had broke off. They said it was from rusting and it finally gave. Was recommended to replace both sides. Not happy as I already put much money into this car after I bought it 3 years ago.
Had the fix for the 3rd recall of the rear lower suspension arms in June 2014. Both suspension arms now encased in epoxy and warning labels applied. Result of poorly engineered fix is the inability to maintain rear wheel alignment without full replacement of both suspension arms on every alignment. Toyota's fix has created undue burden of cost on owner to maintain proper alignment or forego alignment and have rapid wear of tires due to misalignment resulting in added expense of needing to replace tires more often in order to maintain safe driving. Search of the internet is finding other owners having same problem, I.e., bearing the cost for Toyota's poor initial design and poorly thought out recall fix.
An "urgent safety recall" was issued for my car in August 2016 for the rear lower suspension arm which can cause loss of vehicle control. My dealer is still unable to get the parts. I contacted Toyota directly and was told there is a remedy but a shortage of parts, and to make an appointment to be put on the waiting list. Really? I've already waited 18 months. I drive on the interstate every day and hear grinding noises coming from the back of my car.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V096000 (seat belts) and 16V596000 (suspension). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (rivertown Toyota, 1661-a whittlesey rd, columbus, ga 31904, (706) 322-8891) did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V596000 (suspension) and 16V096000 (seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The western slope auto company in grand junction, co was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall dated Aug.10, 2016. Unable to find any Toyota dealer in atlanta area with the part to fix the problem. Been actively engaged with dealers for a year to get resolution, but to no avail. Want to sell the car but can't as long as recall is outstanding.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact contacted the courtesy Toyota dealer who despite having an appointment failed to have all necessary parts for the remedy to be completed. The manufacturer was not made aware of the failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
After second recall on rear suspension that occurred in November 2016, I had to replace my tires about 20K miles prematurely because of excessive wear on inside rim. When I went to have it aligned, I was told that the parts that would have been adjusted to align them had stickers on them identifying them as having been part of the recall and saying that they are now non adjustable. When I called Toyota, I was told that it was not their problem because I must have driven over a curb or a pothole before the epoxy had set in order for the car to come out of alignment. So apparently now if I drive over a pothole, instead of a >$100 alignment bill, I will have a $1000 bill to replace the rear suspension. Unacceptable.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V596000 (suspension) and 16V096000 (seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16V596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Grand Rapids, MI, USA