This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign numbers: 16V596000 (suspension) and 16V096000 (seat belts); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
I have tried to get a suspension safety recall fixed for eight months, but the three dealers say the parts are back ordered nationally. I contacted Toyota corporate, but still no parts. The recall sys if the suspension arms come loose, you can lose control of your vehicle. Why don't they make more parts and make this a priority?
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16V596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Rear lower suspension arm assemblies in fall 2016 I received a safety recall notice from Toyota regarding the rear lower suspension arm. Three times in the last six months I have contacted the local Toyota dealer to schedule a service appointment to make the necessary repair. Each time I was told that I would be contacted once the replacement parts are available. If this is truly a safety issue why the delay in obtaining the necessary parts? Toyota should be required to expedite the remediation of this safety recall. Thank you,
Takata recall. The contact owns a 2008 Toyota Rav4. The contact received notification of NHTSA campaign number: 16V596000 (suspension). The dealer indicated that the parts were on a national back order. The contact was unable to determine when the air bag recall would be repaired. The VIN was also included in NHTSA campaign numbers: 16V096000 (seat belts) and 14V168000 (air bags). The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Rav4. The contact received a recall notification for NHTSA campaign number: 16V596000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a notice that there was a recall no.16V-596, I called Toyota to schedule an appointment and they said they had to order the parts, when they call me to tell me they had the parts available, we schedule an appointment unfortunately I didn't make it because I had to take my daughter to the hospital, I went directly to Toyota two weeks later just to hear they didn't have the parts availabe again is been about 4 weeks and I still haven't hear back from them. How long do they have to fix the recall?
Have called a few Toyota dealers in the area to get this urgent recall taken care of. Nobody has the parts. Why is Toyota saying this is an "urgent safety recall" - quote from front of notice - yet not providing the parts to the dealers" one dealer said no bolts. Another dealer said no suspension arms. I am currently #139 on their list, once the parts come in. Can you really issue an urge nt safety recall, yet not provide the parts for repair???"
Toyota wants to replace my rear suspension arms, align my wheels and the encase arms in epoxy. This will prevent any future alignments to my car without having to replace the suspension system. Something that was done on the last recall of the front end. However this time they are refusing to do the same thing. This is not returning the condition of my car to the condition it was in when I bought the car. And it is not acceptable to me.
1st issue was repeated recall over lower arm suspension bar that was permanently glued, to remedy safety concern. Now intermediate steering arm is bad, and problems w car swaying, and tires feeling wobbly. Being told Toyota will not cover expenses to repair related suspension issue. $750 car has only 53,000 miles... many other Rav4 owners w same problem. Afraid to drive.
NHTSA recall number: 16V596 recall date: August 10, 2016 manufacturer recall number: G0V quote "the remedy will involve the replacement of both suspension arms and encasing them in epoxy. An alignment will be performed, as well, and warning labels will be applied. " this is obviously unacceptable, as encasing them in epoxy will negate any ability to align the suspension for the remainder of the life of the vehicle. If this is occurring on this model how many others are identical, if no other model has issue, then issue new parts that have those design aspects incorporated.
A rod in the right rear suspension failed while driving. My mechanic informed me it was part replaced in a safety recall, and that the left side part was near failure as well. This recall occurred in 20124 and is labeled csj. My mechanic recommended I contact Toyota. Toyota told me there was no further action on this recall and the recall replacement warranty had expired. More importantly, they had no interest in the safety aspect; they did not seem concerned that parts on both sides had were failing and that this might be a safety hazard for others.
I looked at all the complaints already filed and I have the same thing. My mechanic at a private car service place could not align my tires because there was a permanent fix put in place during a recall notice that I received back in 2014. My mechanic called Toyota dealer and asked what could be done and was told that Toyota could replace the arms for $1,500. My mechanic said he could do a retro fit for $100 which is what I told him to do. My mechanic was really disgusted about the way this was handled. He said I was really lucky that the wear on my tires had not caused me an accident. I was lucky that I happened to notice that the inside rim of my tires was worn on all 4 tires and went to the service dealer.
2008 Toyota rav 4. consumer writes in regards to rear suspension arm rust and failure recall. The consumer stated the dealer attempted to perform an alignment. However, the mechanic was unable to get the rear suspension in specification because suspension arms were bent. The consumer received two second opinion, and was informed the arms were not bent. The consumer had the arms removed and replaced with adjustable arms.
The contact owns a 2008 Toyota Rav4. While driving at 65 mph, the rear of the vehicle swayed left to right. Upon inspection, the contact noticed that the bolt that attached the rear passenger's side tie rod to the vehicle had detached. The vehicle was taken to a dealer who diagnosed that the bolt needed to be replaced. The vehicle was repaired. The vehicle had previously been repaired under NHTSA campaign number: 13V383000 (suspension). The manufacturer was notified of the failure. The failure mileage was 64,000. Updated 01/20/16
The contact owns a 2008 Toyota Rav4. The contact stated that the vehicle was repaired under NHTSA campaign number: 13V383000 (suspension). The vehicle was taken to an independent mechanic to have all four tires replaced. The mechanic stated that the rear tires could not be aligned due to the epoxy from the recall remedy. As a result, the lower control arms needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
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