This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a 2008 Prius hybrid. **brake acentuator has failed** when the brake pedal is applied, the vehicle continues to move and then the vehicle suddenly stops (without notice). I took the vehicle to the dealership and was informed of the recall. Appreciate your support. Due to a class action suit against Toyota for this problem, they extented the warranty. Apparantly I fall out of the date specified. This is a problem where thousands of vehicles are on the road with an identified issue. Toyota does not want to assist me in any way. As a veteran with 100% disability, I am requesting for this issue to be reopened immediately, and assist owners correct a extremely dangerous safety problem. This problem is costing close to $3000 for repair. My contact information: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Toyota extended the ABS module warranty for a known issue, but we were never notified therefore it expired. Now the ABS accumulator has failed and Toyota wants $3-4K for the repairs even though this is a common problem from factory that can cause brakes to fail.
While I was backing out of a spot in a parking garage the vcs, ABS & (!) light went on and my brakes locked up at the same time. I had to shut the car off and turn it back on and luckily was able to drive home. A few days later while I was driving on a city street at about 20 mph the same 3 lights came on and the brakes locked up. I had to drive the car to the side of the road and restart it. My battery has not been charging as well. I paid $150 at a local mechanic to run a diagnostic check and they told me it would cost $3000 to repair the brake actuator assembly. If I continue to drive the car with this failing part it will cause the hybrid battery to die as well another $3000 hit.
- St. Petersburg, FL, USA
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The contact owns a 2008 Toyota Prius. While driving 70 mph, the brake booster malfunctioned. The indicators for the brake booster and parking lights were illuminated. The dealer (Toyota of denton, 4100 S interstate 35, denton, tx 76210, (940) 293-4548) stated that it would cost $2,787 for the repairs. The manufacturer stated that since there was no recall, the contact would have to pay for the repairs. The failure mileage was 174,500.
The contact owns a 2008 Toyota Prius. When the vehicle was started, the brakes made an abnormal noise and the ABS indicator illuminated. The contact called charles Toyota at 860-889-8375 (located at 500 w thames St, norwich, ct 06360) and was informed that there was no recall. The manufacturer was made aware of the failure and was informed that the extended warranty was expired. The vehicle was not repaired. The failure mileage was approximately 108,000.
On Friday, November 2, 2018. The brake light and lights for ABS and vsc came on, I brought it on to a Toyota dealership service center. He immediately told me without inspecting it that it would be a very costly repair. I received a phone call after they ran diagnostic test and he confirmed it was the ABS actuator that needed replacements at a cost of $2500. And then told me that there was a warranty enhancement but that it expired in June of 2018. The tech also told me that it was no help to call Toyota to request repair because they would not be willing to do it. There seems to be so many Toyota Prius owners who are stuck because Toyota is unwilling to repair the issue with the actuator and should do regardless of the limit on warranty or just lift the limit on the warranty. My vehicle only has 100K and I should not have to be paying $2500 to replace a faulty part on the car that Toyota is fully aware of.
I was working as a delivery driver lucky for me I just turned in to a gated community and had to stop. Went past gate tried to break and couldn't stop tell I floored the break petal.it took so long to stop if I had been doing 45 mph I'd never stopped in time looks to be the brake actuator failed I see this a lot with the Prius. Something needs to be done. I could have goten seriously hurt and it's a big safety flaw.
While driving, attempted to press brake which went to the floor and all ABS warning lights came on immediately. I was forced to quickly press down the parking brake to stop the vehicle. There were no warning signs that the braking system was damaged or faulty. Luckily, I was able to stop before damage to propert or human injury occurred. After taking the vehicle to the dealership to be assessed, we were informed that the brake actuator system has failed. Toyota is aware of this potential problem with the Prius as they offered an extended warranty covering it. Unfortunately, we were never notified of the potential problem or warranty and are now 'outside of the parameters' to have if repaired by Toyota. The warranty extension expired appx. 10 months ago. After researching several reputable sources, it is apparent that this is a significant safety issue on a defect that Toyota is aware of however no recall has been issued as of yet. How many crashes, injuries &/or deaths will have to occur before something is done? this is not a 'normal wear and tear problem'. this is a mechanical failure with no warning that could be disastrous for the owners of these vehicles.
Toyota brake system failure in January 2018. This issue resulted in an accident and is a critical safety problem. Toyota is aware of this problem and are unwilling to correct the issue.
Driving on city street while very rainy outside, drove through a puddle and felt the brakes loosen, all the warning lights came on and wouldn't turn off. Anti-lock breaking system was offline. Took to Toyota dealership, mechanics said the ABS is not communicating with the computer and it would be $2800 to fix. Breaks feel loose and are not as responsive anymore.
After 2nd day owning the brake light came on and 3 other lights vsc, circle with exclamation, check engine, and one more I believe. Went to Toyota to find out the brake actuator is out and they would charge me 2 thousand dollars. There should be warranty on this malfunction. When driving we were luckily in a parking lot.
Breaking ceases to work at random intervals. ABS light turns on and then off. Problem is very random and unexplained. Sometimes occurs at a light or when taking off from the park position. Seems that a recall should have been issued for this issue.
ABS lights came on as I started the car and warning signals also. The vehicle was in a parking lot as I was preparing to drive when the signals came on. Here they are: Brake, (!) ABS, vsc.
Combination meter is defective, light panel, including speedometer & fuel levels go dark, unable to tell speed of vehicle or remaining fuel, multiple incidents, all began (thus far) while vehicle was stationary.
My Prius made a sound like a turkey call/barking sound, my brake light, ABS light, vsc light and exclamation light all came on at the same time. Took veh to Toyota dealership and was advised it was the brake actuator that needed to be replaced. Was advised it was very dangerous to drive any further with this issue.
On Sunday, May 6 the ABS, brake light, and master warning indicator lights were activated on my 2008 Prius. The technician at Toyota identify the issue as the brake actuator. The estimated service bill is $3,500. My car is routinely serviced by Toyota and even though the brakes were making noises, I was unaware that the brake actuator was failing. The replacement part would have been fully covered under the warranty enhancement notification (ZG1), but that ended on December 31, 2017. My car was symptomatic, but since the warning lights were not activated, Toyota did not replace the actuator, or informs me of its imminent failure. (Toyota relied solely on the car's ABS warning lights instead of using their diagnostic evaluation system, which determines trade-in value.) I am the original owner with less than 87,000 miles, which is far below the 150,000 miles stated in the warranty enhancement notification. Without brakes, my ten year old car in excellent condition is worthless and the costly part makes repairing impossible. Toyota headquarter is standing behind the date on their warranty. The brake actuator--a very major component--should have been recalled and fixed.
Powered on vehicle in driveway and while the car was still in park and the brake pedal engaged, the car rolled out of the driveway. I applied additional pressure to the brake pedal to stop the vehicle from rolling out. A week later, the instrument panel warning lights for ABS, vsc, brake system and brake illuminated due to internal malfunctions of the brake actuator assembly. Toyota stated the vehicle is outside of the extended warranty for this known issue.
A D V E R T I S E M E N T S
- Woodbridge, VA, USA