This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Toyota Prius. The contact stated both headlights have blown out on separate occasions. The first time the dealer replaced the headlights under the warranty and now the manufacturer is paying half of the repair cost. The failure mileage was 35,500.
2007 Prius hid headlight failure - drivers side hid bulb (part # 90981-20015 and computer sub-assy 81107-47150 was replaced by Toyota santa monica on March 26, 2009 @ 33,929 mileage. & passenger side. First incident (drivers side).
The contact owns a 2007 Toyota Prius. While driving 65 mph the headlights would intermittently shutt off. A technician from the dealer advised him that they would investigate the failure. No repairs were made. Identical failures have occurred approximately 6 times. The failure mileage was 28000. The current mileage was 28500. Updated 01/15/10. Updated 01/19/10.
The headlights on my 2007 Toyota Prius have started to randomly turn off. Sometimes it's just one light, sometimes it's all of them. I live on a windy county road with no lighting. Last night I completed my drive home at 25 mph, with the turn indicator lighting my way. This was one my way home from the Toyota dealer, where they could not duplicate the problem. I've since learned that this is not an isolated event, but is happening to Prius rather commonly. No one has been hurt. Yet.
- Cohasset, CA, USA
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The contact owns a 2007 Toyota Prius. While driving 15 mph the passenger side headlight failed. The manufacturer was notified of the failure. The vehicle has not been repaired at this time. The failure mileage was 35,000. The current mileage was 40,000. The VIN was unavailable.
The contact owns a 2007 Toyota Prius. The contact stated that whenever she was driving the headlights came on and shut off intermittently. Occasionally, the headlights would not come back on for fifteen minutes after they shut off. The accelerator pedal also began sticking to the floor; however, there were no floor mats in her vehicle. The dealer informed her that for $400 they would replace the bulbs in the vehicle. There were no related recalls. The VIN number was unknown. The failure mileage was 75,850.
Drivers side headlight goes off intermittently. Turning off headlight switch and back on restores headlight operation. Got fixer ticket from chp about a year and a half ago. Reported it to the dealer (fairfield Toyota) during a regular service visit, and they said they tightened a connection. It still continues to happen almost daily.
The contact owns a 2007 Toyota Prius. The headlights would intermittently fail. The vehicle was taken to the dealer and replaced twice. He filed report number 091011805 with the manufacturer, but was not provided with any assistance. The failure mileage was 50,000. The current mileage was 70,000. The VIN was not available.
Headlights turn off intermittently for no reason on my Prius. When I turn them off again, then on, they work. This is very dangerous when it happens at night.
The contact owns a 2007 Toyota Prius. While driving at night approximately 30 mph on normal road conditions suddenly, the headlights failed without warning. The driver experienced extremely limited visibility. The headlights began to function when the control switch was turned to the "off" and "on" position. The failure occurred intermittently. An authorized dealer was notified. The vehicle is in the process of being inspected and repaired. The failure and current mileages were 74,000.
The contact owns a 2007 Toyota Prius. While driving 35 mph at night, the headlights failed without any prior warnings. The vehicle was taken to an authorized dealer for inspection; however, the technician was unable to duplicate the failure. The vehicle has not been repaired. The failure mileage was 23,000 and the current mileage was 25,000. Update 12/14/09 the consumer stated the headlights were replaced. Updated 12/16/09
The contact owns a 2007 Toyota Prius. Her passenger side hd headlights failed, which subsequently reduced her visibility. The vehicle was taken to the dealer, and a technician concluded that both head-lights needed to be replaced at an expense of $400. The vehicle was not repaired, because she believes that the manufacturer should assume responsibility. The failure mileage was 52000. The current mileage was 57000. Updated12/11/09 updated 12/11/09.
Headlights go out intermittently and out remain unlit. This has occurred four times in a year and a half. At one point in time both lamps went out at the same time. The dealer maintains that this is not an on going issue with this vehicle. Each time I have gone in for repair the dealer maintains that the problem is either that the bulb is, loose, burnt, or defective. These bulbs are in excess of $150 each.
Toyota Prius hd headlights intermittently go out and then back on. When headlights go out, turning off and on will reset for several minutes. Driving at night makes the headlight problem dangerous. Lightbulbs are new, problem continues.
The contact owns a 2007 Toyota Prius. The hid headlights continually fail. He has to repeatedly turn the lights on and then off for operation. No repairs were made. The failure and current mileages were 70,000.
The contact owns a 2007 Toyota Prius. While driving 40 mph, the hid headlights shut off without any warning. The lights have shut on and off for approximately 4 weeks. The dealer stated the they would repair the hid headlights for $1500. The dealer also confirmed that the manufacturer is aware of the hid light failure. The contact will not drive the vehicle at night due to the safety risk. The hid headlights will be repaired. The failure mileage was 38000 and the current mileage was 44000.
The contact owns a 2007 Toyota Prius. Since 2007, the contact thought that the headlights were intermittently dimming; however, a police officer notified him that the lights were off. The driver thought that the bulb caused the headlights to shut off; however, the failure was due to a chip in the computer. The headlights intermittently shut off and turned back on rapidly for approximately 2 hours and failed again within 15 minutes. The failure has occurred for since the vehicle was purchased in 2007. The contact attempted to find instructions on replacing the bulbs and found via the internet that the computer chip caused the failure instead of the bulbs. The dealer stated that they would diagnose the failure for $90. The contact stated that they do not need the dealer to diagnose the failure and has requested that the dealer make the necessary repair. The warranty has expired. The current and failure mileages were 57,000.
I have a 2007 Toyota Prius that has the hid lights. The lights sometimes go out when driving, either the right or left. This had started once the car rolled over 36000 miles (after the warranty expired) I cannot afford to fix this problem which I believe Toyota should be responsible for especially when the dealer I bought the car from says it will be around a $1300 repair. I believe this is a safety problem if the light sometimes turns off but then works later. I did not care if the car I bought had the hid lights or not. The car on the lot had the hid lights and it was going to cost more to downgrade the lights and have another car brought in. Had I known I would have this kind of problem I would have paid to have the standard lights.
A D V E R T I S E M E N T S
- Berwyn , IL, USA