This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received notice from Toyota, vehicle may stall while driving increasing the risk of a crash..iam afraid to drive this on a highway, are they suppose to give you a loaner? no accidents yet
Vehicle intermittently chugs and stalls at low speeds. Which results in poor fuel mileage. Vehicle has also stalled 3 other occasions without chugging and not in motion, all 3 times was while at a stop light or while attempting to turn. Looses power without engine mil light dealership indicated the hybrid system has overheated 4 times with no ability to duplicate. Vehicle also has had the stereo flip through numerous screens without being touched. At one point when it stalled the vehicle stated ' hybrid system inactive, park safely', but it was in an intersection. Luckily it restarted and was able to move before an accident occurred.
My vehicle has been rumbling and the check engine light on. A dealer turned it off via reset, but the car is still acting up. We just got a notice from Toyota that the vehicle is at risk of stalling unexpectedly and with no remedy for over a month.
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle and the vehicle operated as designed. Toyota of brookfield 20655 w capitol dr, brookfield, wi 53045, was contacted by phone and it was acknowledged that there was a defect within the vehicle. The contact was informed to return the vehicle to the dealer as soon as possible to be diagnosed. The contact became aware of NHTSA campaign number: 20V120000 (fuel system, gasoline) for which the VIN was subjected. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000. VIN tool confirms parts not available.
When accelerating from a stop, the car abruptly lost power and it felt like the engine was going to stall out completely, but then the car started accelerating again. This happened three time today. In two cases I was needing to accelerate briskly as I was either crossing, or entering onto, a busy street with fast traffic. In two cases (in both cases I was making a right turn from a stop) the red exclamation point warning sign appeared briefly on the dash board upper screen. On the third occasion (I was accelerating straight ahead from a stop), a red written message appeared on the center dash board screen, but it disappeared before I could read it.
- Brownsburg, IN, USA
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Pulling out of a business parking lot (somewhat of an incline) onto busy street and vehicle stalled. Bad timing for this to happen. Master caution light illuminated but not cel per wife who was driving. I think recent recall underway for fuel pump doesn't include my VIN, but I am suspicious and am thinking it probably should. Vehicle started and returned home fine (10 miles) at approx 40-50mph.
The contact owns a 2019 Toyota Highlander. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the parts to do the recall repair was not yet available. The contact called the Toyota of North charlotte dealer (located at 13429 statesville rd, huntersville, nc 28078) and it was confirmed that the parts were not available. The contact stated that the vehicle hesitated while driving and that the fuel consumption had increased. The manufacturer was made aware of the issue but would not confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 26,000. VIN tool confirms parts not available.
First incident occurred in Dec 2019 and then again in Jan 2020. While driving engine lost power and vehicle began lurching forward and back uncontrollably. After pulling over engine shut down. Thankfully we did not cause an accident. Check engine light came on, also said reduced engine power and traction control off. First time dealer said it was bad gas. Second time they tested fuel pump and it was producing 5 psi. Way below 50-60 psi norm. Now our vehicle is parked waiting for Toyota to develop a fix for their fuel pump. No idea how long that will take. Our car is part of the almost 700,000 Toyota recalled. Toyota used to mean quality, not sure any more.
Stopped at a stop light and when it turned green pushed on the gas pedal. The entire car jerked and didn't have any power to go through the intersection. The RPM gage began jumping as the car rolled. I rolled on through the intersection, was almost hit. Had no steering ability. Lights and alarms began going off. Message board said traction control turned off. Then check engine. Then visit dealer. Then the car died at the edge of the intersection and we pushed it off the highway onto a county road. It will not start at all. Acts like it isn't getting any gas. This is the 3 incident with this car doing this. We have towed it twice to the dealership. They replaced a valve in the engine. They said it was stuck. Apparently that wasn't what is wrong with it. Glad this wasn't on the interstate. We could have been killed.
Severe hesitation when gas is applied, especially when crossing heavy traffic and instant power/quick acceleration needed. Also noted when going around corners, after car has slowed down below 5 mph to make the corner. Gas is applied with hesitation. Noted more when car is at a complete stand still/moving at slow speed then gas applied to move forward. Car does not move/react instantly. I notice this problem on a weekly (at least) basis.
2019 Highlander xle jerks and stalls, then loses power. This occured on a newly purchased vehicle that has approximately 13K miles on it, in stop and go traffic on a sub-urban street. No check engine light or other alert came on, providing no indication to the driver of the issue. Was able to restart the vehicle and drive it to the dealership. They said it was a fuel pressure issue, and are replacing the fuel pump - a part that usually lasts more than 200,000 miles. I have no idea whether this is a fuel pump issue, or a fuel regulation issue, and if those functions are both performed by the fuel pump. The dealer did not seem to be aware of the issue, and there are no related recalls for this issue. They did find one other instance of this occurring when they researched it. I'd like to know for certain whether this is a fuel pump issue, or a fuel regulation issue. This presented a very dangerous situation, and I was lucky to be able to get off the road.
2019 Highlander xle loses power, unable to accelerate, & jerks and stalls in traffic.bought at 200 miles, certified preowned. It is a nightmare vehicle. Accelerator has been touchy and jumpy at times, intermittently at slow speeds. First time it stalled it started to lose power put -put and chug like jerking and all dash and electrical on dash went out, unable to accelerate, then stalled out in road, unable to steer or control vehicle. This occurrence was after a longer period of driving. Second time it stalled out began to lose power, putter and chug, unable to accelerate applying gas pedal, getting no gas, vehicle dies out, unable to steer or control vehicle. This occurrence was after a longer period of driving. Third time was yesterday 8-8-19. Left work and about 5-7 minutes into my drive, started hesitating, losing all dash and electrical power and will not accelerate when gas pedal applied, then stalls out, unable to control the steering wheel again! almost got hit this time, man behind me coming fast and had to swerve into lane over to miss me. This car is going to kill me or someone by causing an accident if they do not get it fixed right. After the second stall it was towed into dealership and they were not sure but said fuel pressure was reading 22 and was supposed to be in the mid to high 50's. they replaced the fuel pump and it drove ok for a little while but I noticed the average fuel mileage going down from an approx in city 19.1--20 to 17.1-17.3. has never been so low so obviously the stalling and the replacing or the fuel pump are not the real issue. Fuel economy going down since replacement of the fuel pump and now another dangerous stalling issue. Car is at Toyota dealer now. They need to dive much deeper & resolve this very dangerous safety issue! I bought this car to feel safe and have reliable transportation and have neither. It really scares me.
Severe hesitation when gas is applied, especially when crossing heavy traffic and instant power/quick acceleration needed. Also noted when going around corners, after car has slowed down below 5 mph to make the corner. Gas is applied with hesitation. Noted more when car is at a complete stand still/moving at slow speed then gas applied to move forward. Car does not move/react instantly.
A D V E R T I S E M E N T S
- Shrewsbury, MA, USA