This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2010 Toyota Corolla. The contact stated while driving approximately 40 MPH during a rain storm, the vehicle rolled over a dip in the road and lost traction. The contact stated he lost control and the vehicle crashed into the center divider of the road and rolled onto the roof. The contact stated that the air bags did not deploy. The contact stated that the police arrived as well as EMS and the fire department. The police on the scene filed a report. The contact stated that he had bruises to his arms and chest from the seat belt and was treated at the scene but was not transported to the hospital. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had stated that he had NHTSA Campaign Number: 19V741000 (Air Bags) completed several years ago and related the failure of the air bag to inflate on the recall. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
The contact owned a 2010 Toyota Corolla. The contact stated that while her daughter was driving at an undetermined speed, another vehicle entered her lane. The vehicle went into a 360 turn and crashed into a telephone pole. The air bags failed to deploy. The driver sustained injuries to her knee and struck her head on the steering wheel. Medical attention was provided. A police report was filed. The vehicle was deemed a total loss by the insurance company. There were no reported fires. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 203,000.
I was on a highway exit ramp (exit 5 off Northbound I-395) when my airbags deployed (driver and both sides). My car veered off the asphalt and then quickly I got control and continued out of traffic on a residential side road just off Route 7 westbound. My car then abruptly stoped. I managed to restart it a couple of times and run it just enough to get it off the road. I have attached photos. There does not appear to be any resulting damage to the body of the car. There were no outstanding recalls on the vehicle. I have reported the incident to my insurance (Geico).
On 11/10/2014, we had our recall regarding our 2010 Corolla airbags corrected at our dealership with the replacement of the sub-assembly spiral cable. Our mileage at the time was 27382 miles. Just recently at 58,000 miles we have to pay $775 to replace that same spiral cable. This seems somewhat financially onerous since this is obviously not a wear and tear item, but one crucial to the vehicle's innate safety and one that does not appear to hold up well. I do not believe vehicle owners should be required to subsidize Toyota's defective equipment.
- Roslindale, MA, USA
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I was hit by a driver going at least 20 mph leaving my vehicle totaled and myself injured. The airbags never deployed on impact. I was in a rotary going 10-15mph and the other vehicle (truck) struck from the front/side area.
Airbags icon on passengers side appear as off as well as driver side on panel appears as not working, I have to shut off and on the vehicle for it to go away or reset, from time to time it occurs - it just started happening about a month or so ago it was working fine - now every now and then the airbags malfunction and appear as off on the panels and vehicle has to be turned off and on for the off button/ function to be reset. Also lock button on driver side does not lock with the remote control... it has to be manually locked for the vehicle to be closed and alarm to be activated.
Takata recall- the airbag sensor light recently came on in my car and I am being told there is an issue with the airbag inflator and/or sensor causing the light to stay on. Also this is the second time in a year that my horn has gone out.
The contact owns a 2010 Toyota Corolla. The contact stated that while driving at 50 mph, the brake pedal was rapidly depressed to stop the vehicle due to an oncoming train and the air bags deployed without impact. The vehicle was driven to an independent mechanic which diagnosed the air bags to be defective. The contact called lancaster Toyota dealer (43301 12th St w, lancaster, ca 93534 (661) 948-0731) inquiring about the air bag replacement, to which they advised the contact that there were no air bags available. There were no injuries sustained as a result of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owned a 2010 Toyota Corolla. The contact stated that while slowing down at 3 mph, another vehicle crashed into the vehicle from the rear causing the vehicle to crash into another vehicle in front. The air bags failed to deploy. A police report was filed. The contact sustained back, neck and shoulder injuries that needed medical attention. The contact was unaware of any injuries from the other vehicles. The vehicle was driven to the contact residence. The contact mentioned the vehicle insurance declared the vehicle destroyed. The dealer was not contacted. The manufacturer was notified of the failure. In addition, the vehicle was repaired under NHTSA campaign number: 16V340000 (air bags) a year before the failure. The approximate failure mileage was 72,000.
"takata recall" Toyota took my car for 8hrs, and then said they had no more air bags, so they put my old one back in and said they will call me, to this day they have not co tacted me about stock replenishment and to come in a install a new one.
Takata recall. The contact owns a 2010 Toyota Corolla. The contact stated that the horn began to fail after the vehicle was repaired per NHTSA campaign number: 16V340000 (air bags) by Toyota of pharr (1625 w expy 83, pharr, tx 78577, 1-800-347-2360). In addition, the air bag warning indicator remained illuminated after the repair. The contact was uncertain if the part that was replaced caused the failure or if the remedy was the cause. The dealer indicated that a service appointment needed to be scheduled for the horn failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was not available.
Takata recall. I called the dealership (bob howard Toyota in edmond, Oklahoma) to schedule the airbag replacement but was told they do not have the part and will call me when the part is available. I asked the employee if we could get a rental or loaner car in the meantime since we use the passenger daily for our kids. She informed me they do not do that and that I need to call Toyota directly via the number on the recall form. After talking to Toyota they informed me I should receive a call from Toyota relations at the dealer (bob howard Toyota) within 48 hours. After waiting a week and receiving no call I decided to call Toyota directly again. I was then informed the dealership was suppose to call me back on the 27th of August (48 hours from original call with Toyota) but they did not. When Toyota tried to reach out to the dealership the person in charge of handling these matters would not answer their calls. So now I am waiting an additional 24 hours to get a call back from the dealership to get a loaner car. During this whole thing we are still driving a car with a airbag that could potentially kill someone!
Takata recall. The contact owns a 2010 Toyota Corolla. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Principle Toyota (7370 winchester rd, memphis, tn 38125, (877) 217-4003) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Toyota Corolla. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (priority Toyota springfield, 7601 loisdale rd, springfield, va 22150, (703) 269-1400) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: I have called and talked 3 or 4 times to the localtoyota dealership (folsom lake Toyota, folsom, ca) in the last year trying to get my car repaired. This last week I was told they have the parts but they weren't interested in having me bring the car in for repair.
A D V E R T I S E M E N T S
- Isabela, PR, USA