This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The only Toyota dealer (green's Toyota) in my city, lexington ky, is failing to change my car airbag. I've been trying to schedule an appointment since December 2017, but they wouldn't do it. First they told me my car was not part of the recall, then they keep saying I have to wait one week, agin since December.
Takata recall. The contact owns a 2010 Toyota Corolla. The contact received notification of NHTSA campaign number: 18V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called haley Toyota of roanoke at (540) 345-1666 (1530 courtland rd ne, roanoke, va 24012) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I did bring my car to Toyota of South Florida dealer to replace inflator. Tree days after repair my air bag warning lights came again, and now the sound is frecuent. Also my car computer is no working well. We belive mechanic did not do the job properly. Mecvhanic was fired or he did leave miami. Why? and asking about this mechanic but no answers. Also manager of relations of the dealer phoned me and her words were without care about possible accidents and lost of human lives. Please to contact the dealer about it....Toyota of South Florida.
Takata recall this remedy has not yet been performed after contacting the Toyota customer experience center and burnsville (mn) Toyota service center directly 3 times. I contacted the customer service center when I first received the letter on 02/12, spoke to pam, after she spoke with the service center, advised me the parts would be ordered in 2-3 days. On 02/21 I called them again and the rep stated the parts were never ordered, so she put in a request and advised me to wait a couple of days. I called on 02/26 directly to burnsville Toyota, sarah said the parts were never ordered and she would "push it through" during our phone call. This is unacceptable due to the fact I feel that I've been failed this remedy within a reasonable time. I'm waiting to get my oil change done same day. I feel I have been neglected and this notice was to inform me of an important recall that could cause serious injury or death to passengers. Please advise as soon as possible.
Takata revall, I went on my own last year after contacting Toyota 800#, appt set up and soent all day for them to say I need a new airbag and they have none! midsing a fay of work. Toyota on hylan blvd staten island, NY should have them in stock before just putt8ng my car back on the raod without repairing it.
- Staten Island, NY, USA
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Takata recall: The dealers did not have the replacement parts ready in a timely fashion and it was a week until it could be replaced. The dealers in arlington, va were ill equip to fix the recall in timely fashion.
The contact owns a 2010 Toyota Corolla. While driving at an unknown speed, the vehicle accelerated rapidly on its own. The brake pedal was depressed, but the brakes failed to respond. As a result, the contact crashed into a wall and the air bags failed to deploy. The contact sustained bruises to the arms and right knee, which did not require medical attention. A police report was filed. The vehicle was towed to a local dealer (adriel Toyota, carr 693 km 1.0, cruce de la virjencita, dorado, pr 00646, 1 787-626-3838) where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Takata recall we have not received a notification as to when we can get the repairs done. We are afraid to drive the car. We need the car and each day we face the possibility of the bag exploding. When is it going to be done.
"takata recall" this is my second complaint submitted to you. The Toyota dealer has had my car for 1 year-- unacceptable- they have nothing to tell me regarding when the recall will be fixed. My car has been sitting somewhere for a whole year. I've contacted my lender(capital one) no success there. I cant trade vehicle in because it is not released to me. Can someone help me please, this is absolutely unfair, unacceptable.
Summary: The subject vehicles are equipped with front passenger airbag inflators produced by takata. According to takata, the propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. Safety risk: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death. Remedy: The remedy will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model.
The contact owned a 2010 Toyota Corolla. While driving 2 mph, the contact's vehicle was struck by another vehicle on the passenger side. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left knee, which required medical attention. The vehicle was destroyed and towed. The dealer and manufacturer were not notified. The failure mileage was approximately 50,000.
The contact owns a 2010 Toyota Corolla. The contact stated that the passenger side air bag indicator illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 55,000.
The contact owned a 2010 Toyota Corolla. On September 13, 2017, the contact took the vehicle to Toyota pasadena (3600 E foothill blvd, pasadena, ca 91107) where it was serviced for unknown recalls. While driving 30 mph, the contact crashed into a 1968 Chevrolet camaro. The air bags did not deploy. The contact received an injury to the shoulder due to the seat belt retracting. Medical attention was provided. A police report was filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was destroyed. The manufacturer was not notified. The failure mileage was approximately 97,808.
Takata recall. The contact owns a 2010 Toyota Corolla. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mojave Toyota of barstow (631 w main St, bartstow ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Updated 8/6/18
A D V E R T I S E M E N T S
- Lexington, KY, USA