This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Twice recently 2020 Toyota Camry with less than 8,000 miles on it would not start after being parked in a garage. In both cases, we charged the battery and car started right away. No doors were left open, no lights on, etc. What is causing the battery to drain after a day or two not being driven? my older Toyota with 150,000 is more reliable, sadly. Have read about a battery drain issue with this car, but Toyota customer service says my VIN number is not part of the recall. Seems like I am not the only one with this problem. Taking to dealership this week to see if problem can be identified.
Problems with the dead battery ' draining. I bought the car in July 2020. It has been 2 times I've had to call roadside assistance because my car was completely dead. First time, they said it was because the car was parked at the dealership with no use. Second time, they said it was because my car has low miles since I've bought it. I wanted to buy a new car to not go through "issues" and I should not be forced to drive my car more than what I need to, nor I should have to buy a trickle charger the tech service guy recommended me to buy and follow his instructions on having to drive at least 30 minutes twice a week, when I already drive it to work everyday. Now I am affraid to drive my car, worried that it won't work at any given moment. What should you expect when they tell you "I cannot garantee this won't happend again in 6 or 7 months"?. very disappointed. I then, started doing resaerch on my own online and found out that there are a lot of people experiencing the same problem.
The contact leased a 2020 Toyota Camry. The contact stated that the vehicle would not start sporadically and required a jump start. The contact took the vehicle to boch Toyota (277 providence hwy, norwood, MA 02062) where it was diagnosed as a parasitic drain in the battery from the computer demand overload. The dealer informed the contact that the remedy options were to drive the vehicle for half an hour twice a week, replace the battery, or sign a new 36 month lease for a new vehicle. The contact stated she could not sign a new 36 month lease and should not be penalized for the manufacturer defect failure of the vehicle. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 1,224.
I had parked my car in my apartment parking lot and hadn't driven for two days due to inclement weather (snow storm). On the third day, upon approaching my vehicle I observed the following: 1. the car wouldn't unlock through my key fob. Had to manually unlock it. 2. upon entering and pressing the start button, the mid was flickering with error messages such as (a) key fob not detected (B) epb disengaged. 3. the battery seemed dead, none of the electricals and electronic responded. I understood the battery was dead (strange for a new car bought 5 months ago). 4. I jump started successfully using my older car which doesn't run too often, yet cold starts pretty good. No accessories/lights were left on during the two days the car was stationary.
I purchase a brand new 2020 Toyota Camry March 2020. On June 15, 2020 my vehicle was parked in my driveway and wouldn't start and had to be towed to the dealership. The doors would not lock and my dashboard displayed a malfunctioning system parking brake disabled. My car remain at the dealership for 4 days. On June 19 I picked up my vehicle. The Toyota technician stated the battery was good after performing a battery test using Toyota dca8000 test. The technician performed an update telematics module I9I-13 dcm to latest firmware to software version high at lg-N010ffb and software version low at cbc-98 or cbc-34 as applicable dealer techstream diagnostic tool. Ok this was suppose to be the fix to my problem. On Aug 19 the same issue happened again. Again I had my car towed to the same dealership. After a series of test they stated it was the battery, so they replaced the battery with a new battery. I didn't understand how it could be the battery when this is a brand new car with less than 12,000 miles on the vehicle.. on Jan 25, 2021 my vehicle was parked in my driveway and my car would start. The radio came on, the lights were working but the car wouldn't start, the steering wheel wouldn't move and the car wouldn't go into neutral. I had my car towed to my dealership again. Technician advise the next day had perform a dcm reset and firmware update for draining batteries to the 2020 Camry. This vehicle has not perform to the standards I expected since day of purchase March 2020. State of Georgia will not allow you to submit a lemon law claim because vehicle was not out of commission for 30 days total. I am a very upset customer and will continue to file complaints with Toyota headquarters and possibly seek me a a consumer attorney. As much as I am paying for my vehicle I shouldn't have to continue to wait around for Toyota to get this problem correct.
- Raleigh, NC, USA
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I purchased my Camry in October. When starting it up in the morning for the past few weeks there was a slight hesitation. I attributed the issue to the cold temperatures and allowed the car to warm up before driving. Yesterday afternoon my car wouldn't start at all. It makes a clicking and rattling noise similar to an old clunker. I was parked in the parking lot of my apartment complex. I called the brown's Toyota dealership where I purchased the vehicle and was told to contact roadside assistance to have the car towed there. They were closing at 4P and would not be able to check out the car until Monday. They also informed me that I would have to pay for a loaner car upfront and be reimbursed if it was determined that I didn't cause the car not to start. So ridiculous. I shouldn't have this issue with a brand new car. From the looks of it reading through these other reports there's a serious issue with the 2020 Toyota Camry.
The car would not start after not using the vehicle for 2 days. The dashboard lit up like a christmas tree/flashing notice that said smart key fab malfunction. My car would not start completely dead. Called roadside assistance they told me to hold the key fab to the start button and try to start the car. Which did not start. They were going to send a tow truck to give me a jump. My car started fine with the jump. I took my ar to wolf chase Toyota. They told me they would look at my car which they did not after beginning there over 6 hrs did not offer me a loaner vehicle. I took my car to auto zone had them check my battery no issues found also had the battery in key fab checked. About 2 weeks later the same thing happened again. I got a jump again everything was ok. My car is with chuck hutto Toyota now they are trying to see what the problem is with my they did provide me with a loaner car. Also checking for power decease when I try to accelerate.
Purchased my 2020 Toyota Camry in October 2020. In November 23, 2020, I left my car in the driveway. On November 25, 2020, I attempted to turn on my car, but only received the flickering of lights inside the car. The car would never start. Upon getting out of the car, the car beeped 6 times. When I went back to check the car for any changes, nothing would come on at all. Will be calling dealership and road ship assistance after thanksgiving.
Battery died my new 2020 Toyota Camry has 2800 mi's. triple a said it was a defective battery and couldn't be repaired.. a graage said its a rampant problem with 2020 Toyota on line sites sites say its a deep electrical problem. I had it towed to dealer who said it was the sos button on ceiling malfunctioning they said the battery wasn't damaged. There is a lot on the web saying this is a major electrical problem with 2020 Toyota's? I will pick up and keep paperwork in case you need it..
I bought this car 10/03/2020 with 76 miles on the odometer it was manufacturered 05/20/2020 today is 11/20/2020 went out to start my car it started clicking and won't start has lights flickering randomly had it towed to Toyota it has 1,700 miles on it. Had drove the car the day before and it seemed fine. The gas mileage for the first 2 tanks was 48 mpg the last tank was 41 mpg. The cars battery drained over night about 12 hours and no lights were left on or doors open.
Unexpectedly, my car's 12V battery discharged completely under conditions of regular use and moderate temperatures, while parked in my garage overnight. Car is 11 months old with 6327 miles. It was towed to Toyota repair shop, which re-charged the battery and installed dcm reset and firmware update T-sb-0095-20. The repair representative referred to possible problem with a recent auto software update that may have worn down battery with numerous incomplete (uninitiated) ignition starts. This software fix was applied for this specific instance, but is not being generally applied to all vehicles. The representative said that the problem was not caused by anything I did, and indicated I may want to watch for Toyota consumer notices for further repair. The Toyota technical service bulletin, dcm reset and firmware update T-sb-0095-20 (dated September 30, 2020, accessible online), indicates some 2020-2021 models may exhibit "depleted 12V vehicle battery when in ig-off". the software update is not being applied to all vehicles, and there was no assurance that the problem is fixed and will not occur again. As a driver, this leaves me vulnerable to being stranded without transportation, and reliant on help from strangers if parked in remote recreation areas without cell phone access; an unsafe situation.
Would not start, 25,000. Hybrid malfunction warning, OCS warming, pre-collision warning, brake system warning. Dealer claimed software update issue. Had to be towed, late to work urgent care/covid, uber to dealer to get loaner, upset. Friday it happened again and I had surgery scheduled. Hybrid malfunction warning pre-collision warning, do not drive, call dealer, tow truck tested battery and it was good. Lights, bells, stereo worked, held key fob to push start no. 40,000 car and dealer today said, oh, we put in a new battery" in a new car? and for it to not start due to software update???? I go 100 out of city with dogs, no cell and would have been stranded in a brand new car due to no notification of hey there are problems, your car wont start, software update? anything? second time 6 weeks later, missed my surgery appt!!!!!!!! tow it again, they now say that Toyota has fixed on 2021 and dealer had list of vehicles with issues by VIN. Great. Why not tell me. One more lemon law Wisconsin. I don't even want to go pick it up. Its going to happen again. I think it is electrical, starter, hybrid. Byw why not replace hybrid battery? because they are too expensive. There are recalls for 2020 complete engines. I want it gone. It was parked in my driveway would not start at critical times. I do not feel safe in it, brake malfunction warning? pre crash warning, hybrid"
In the past two months the battery has died three times. First on 9/14/20 with 1721 miles, second on 9/30/20 with 1962 miles, third time ON10/28/20 with 2,994 miles. Every time the error was 'smart key malfunction ', and the car had to be jump started and brought to the dealer. Two technical cases were opened and the data control module software was updated to the latest release. The vehicle was parked all three times.
2020 Toyota Camry le dead battery problems. Since I purchased the car on April 25 2020 I have had to purchase two new Toyota batteries from Toyota. The new batteries are 770 cca amps vs my oriinal battery which was only 563 ccawhich they do not make any more.yesterday I spoke with julie a customer care mananger fr. Om Toyota customer care and she said Toyota is getting alot of compaints about dead batteries from customers.when I asked her to do something about my spending over 300.oo dollars on two batteries because nowhere in their 608 page Toyota Camry manual does it tell you you have to close the windows and lock the doors or the battery will go dead. In fact my wife had asked the service manager at parks Toyota in deland Florida this exact question and he david carey saidy ou do not have to close windows or lock your doors.I have gone to the Toyota dealership 4 times spent over $300 dollars on 2 new batteriesand $250 on the correct test equipment to confirm the electrical problem of dead batteries was from the fact that I parked my car in my garage with the windows open and doors unlocked
Within 2 weeks of purchasing the car I had the following issues: The keyless key not working, engine immobilizer system light was on, electric power steering system warning light was on and the car battery was completely drained. Car was stopped
Today September 21 again I find my 2020 Toyota Camry battery dead I would just like to inform you that on 2 websites owners have complained about the same issue about 19 owners the websites are kelly blue book and toyotaownersclub.com this issue really needs to be addressed by Toyota corporate
Found service bulletin tsb00007-19 growing number of customer concerns about needing a new battery after 1 year. I brought my 2020 Toyota Camry into daytona Toyota for diagnosis of dead battery issue-technician took 8 hours and suggested I must have left the door or trunk open. Technician did say I should have received a new battery which is a new design, part #00544H6074770.this battery is rated at 770cca vs my battery which is rated at 560 cca. The new battery actually checks out at 990 cca! technician said it is the newly designed battery for the Toyota Camry and rav4 and would greatly reduce dead battery problem, however Toyota would not authorize a replacement. I have spent 2 full days chasing this problem at 2 dealerships and Toyota says it is my fault for leaving a door, hood, or trunk open-absurd! this is truly lousy service on a brand new vehicle with an underlying serious problem. For the immediate time I disconnect the battery cable when not going to use the care for 4 or 5 days. This vehicle needs a recall for battery or underlying drainage problem. Also see kelly blue book for many complaints about this.
This is the second time I have this complaint. After 1 to 3 days that the car is not driven the battery goes dead. The battery voltage reads $12 I have has to purchase 2 new batteries from Toyota Toyota says this is normal please help this time is the NHTSA just another pawn for president trump to slilence
Went to get in my car to leave and it had no power. Called Toyota care to get a jump they came out and gave me a jump and it started right up. Drove it around a bit and parked it. Went out to start it again 4 hours later and the battery was completely dead again.
A D V E R T I S E M E N T S
- Onancock, VA, USA