This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the highway brakes became squishy and the brake warning light came one. Dash displayed -??Low brake power. Stop in a safe place-?? message.
On 9/6/24 I pulled up to the gas pump and couldn-??t stop. My brake light and warning light came on. I called Toyota and one of their service team members said it was covered because it was part of a repair kit that was completed on 9/2023. They then said that they did a recall repair at that time which involved the brake vacuum pump. I was not told this at the time. Now they say that this has failed and they refuse to fix it. I had no issues with my brakes until now. I haven-??t seen any recalls on this car and I feel that Toyota don-??t want to stand by there work.They were only repairing two sensors and they changed my rear brakes.
I-??m filing a complaint because I had scheduled a recall and maintanance appt problably a year or two ago. On the day of, a few hours later I am told the recall can not be fullfilled because the car part was unavailable and had to be ordered. I was told I would get a call once the part came to the shop. I was sent home in my car never got a call back for the shop to fullfill the recall. Moving forward about two months ago I was driving with one of my children when the breaks suddenly stopped working. At the moment I didnt know what was going on so I had called a tow truck a few times until AAA body shop mentioned it might be a recall. Meanwhile I spending money for towing the car and work AAA body shop did. Im very upset because it was a danger to me to my child and whoever I put in that car. I find it unexplainable how I was let go with my car knowing that there was a recall for brakes. This is the reason why I-??m filing acomplaint.
The vacuum brake pump assembly malfunctioned and I had the vehicle taken to the dealer that did the original recall for the vacuum brake pump assembly and they inspected the vehicle and told me that was the issue along with the nipple inside the pump had broken off and fell down into the engine and had damaged the cam shaft. Exactly what the recall states. Yes the vehicle can and has been inspected its at the dealer still and has been since 06/12/2024 when this occurred. The safety of my wife and daughter and any other people in any vehicle in front of mine due to the brakes got extremely hard to push and the vehicle would not stop properly. Almost plowed into a jeep wrangler that was in front of her when trying to pull into the grocery store. Yes the dealer Butler Toyota the service manager Thomas is the person I have been directly dealing with and he has tryed to contact toyota to get an answer and they wont give an answer. He has even contacted his southwest toyota service contact and they have tryed to get some info for me but no answers. The vehicle has been inspected by the service manager and a technician from Butler toyota and thats where all my service and the recall was done. There was no warning or messages before this but when the pump went out and the brakes would not stop the car there is a message in the info center now that this occurred. My wife and daughter was on there way home from dance and was stopping by the grocery store when she went to stop she couldnt almost rammed the back of a jeep in front of her. She pulled into the parking lot turned the car off and called me. When I arrived about 15 minutes later there was i thought brake fluid all under the car. I then had another person ask if i needed help and i asked him would he help me push the car just about a foot or so backwards to see what was leaking. When i put my finger in it it was motor oil. I immediately told my wife that it was not drivable and took the vehicle to Butler Toyota
I was driving my car when a light came on the dash board with sign stating low brake power. I had to pull over as the brake became stiff and stopped working.
- Phoenix, AZ, USA
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I was driving down a dirt road about 30 mph when my vehicle wouldn-??t come to a stop when braking. the master warning light popped up on my dash, next to the word -??BRAKE-?? in all red letters. on my dash also read -??Low Braking Power. Stop in a safe place. see owners manual-??.(photo is attatched, sorry it-??s blurry i was trembling) no other warning signs or messages were on my dash prior to the incident. this happened VERY suddenly. luckily the incident happened when i wasn-??t going very fast. had it happened 5 minutes prior when i was going about 75 mph down a narrow fm road, i probably wouldn-??t be here to explain what happened. I could have crashed my car, hit someone else, there is numerous possibilities that could have happened. I thank God for watching over me and my child. i will be contacting the dealership tomorrow to see what can be done.
I was driving and the seat belt star to make a noise and later the breaks don-??t work, I was about to crash, but u was safe because I was driving slow On the screen apear a break problem
The cars "Brake Power Low" warning light illuminated on the dash. This was covered as the Brake Vacuum pump for another 2018 Camry that we have, but is not a recall for our other Camry. I am taking it in to Servco Hawaii to diagnose the issue, but again, this was the same issue that our other Camry had. The brake is spongy, and I checked the brake fluid to ensure that it was topped off. This was the first time that I noticed the brakes being spongy.
I have notice for the past year when I-??m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn-??t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn-??t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven-??t taken it to the dealer, and I have no warning lights nothing at all is just random.
I was driving my car and out of nowhere my brakes stopped working I was really scared because I didn-??t know what was going on thanks God I didn-??t have an accident when the car stopped I check the cluster and it said -?? breaking power low stop in a safe place-?? I look it up on the internet and it said that the problem is that the vacuum pump assembly isn-??t working and that the Toyota Camry 2018 thro 2023 they all have that problem -??recall-?? I was wondering if my car qualifies to get that part for free
Turned on the car Drove about 30 seconds and car states that secondary pre collision emergency brake and it just stops on a busy street With no other signs of defect ever. My vehicle goes to the dealership constantly and is very well taken care
On [XXX]?my daughter brought her 2018 Toyota Camry with 62k miles into Mike Calvert Toyota of Houston Texas for brake noise. The service department evaluated the car and recommended that the rear brakes be replaced. With that advice she had the work done. She left the dealership that day and went home and the car sat until the morning of [XXX]. She had some traveling to do out of town and returned that same day. She got within 45 miles of her destination when I got a frantic phone call from her saying that she was traveling at a high rate of speed and was unable to stop. The warning on the vehicle says Low Braking Power. I was able to have her put her hazard lights on a get to the shoulder where she couldn't get her speed below 10 miles per hour. She was able to use the E-break and an elevated surface to get the car to a safe spot some 45 miles away. We have made numerous attempts to get the dealership to tell us why this happened. Initially they stated that the calipers failed. After calling repeatedly we were told it was a defective part that was installed and they needed to get a new one in. The dealership refuses to answer any phone calls or emails. I have appealed to the GM on numerous occasions and the Owner with no replies. We need NHTSA to investigate whether this dealership is doing faulty work that jeopardizes lives or did Toyota fail to recall this vehicle and the issue is more wide spread. I fear for the public safety if the issue is more wide spread. This vehicle was not part recalled for brake issues. The VIN appears to be clear of those recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing this letter because, on August 1, 2023, my wife, and I, were involved in an accident with our 2018 Toyota Camry, which may have been due to SUDDEN UNINTENDED ACCELERATION, a defect which affected Camry owners for over 10 years, and is still happening. Most of these accidents occurred when the driver was pulling slowly into a parking space and their car suddenly accelerated strongly and couldn-??t be stopped by hitting the brakes. The car only stopped when it hit a solid object. This often resulted in serious injuries, even death. On August 1, my wife was driving the Camry (I was in the front passenger seat) and she was in the process of slowly pulling into a parking space at Parkside Town Commons in Cary, with her foot on the brake. Without warning, the car suddenly accelerated and she was unable to stop it by hard braking. The car jumped the curb in front of it and climbed a landscaped incline, only stopping when it crashed into a wrought iron fence in front if it. There were no vehicle warning messages prior to the accident. Fortunately, no one was injured, but the Camry had over $6,000 in damages and the fence was bent badly where the car hit it. We called the Cary Police and a Police Report was made. No tickets were issued by the Cary Police. Our Toyota dealer referred us to a higher level Toyota office that deals with special vehicle problems, which we called. We reported the accident, they said it would be reviewed. We have had no response from theToyota higher level office since. Though the damage was repaired, we are very worried that if our Camry has a SUDDEN UNINTENDED ACCELERATION defect, we could suffer another such accident anytime. It is very critical to have our vehicle inspected for such a flaw, whether in electronics, the throttle, brakes, or anything else. As this problem is an important safety issue, we feel the need to have it checked out. Would appreciate your assistance.
Replaced brakes in June on the 19th, 23rd and my brakes are squeaking and goes all the way to the floor sometimes before my brakes actually works. I have take my car back to Toyota twice and they said nothing is wrong with my car. This is a safety hazard and needs to be addressed so it can be fixed IMMEDIATELY!!!
2018 Toyota camry hybrid at a stop sign the car would not engage into drive while it was on ""D" when I let my foot off the brake to hit the gas, the cars "BRAKE HOLD system" failed. I then shut the car off and back on to reset the car, which allowed me to get to the next STOP sign and It happened again a few times until I made it home.
Last May I took my 2018 Camry in due to "low braking Power" light coming on. Toyota informed me that it was part of a recall and they did not know how long it would take. It was over a month and they fixed the problem. Now a year later, the same problem is taking place. Again, "low braking power" signal is coming on.
A D V E R T I S E M E N T S
- Madison, WI, USA