This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a brand new 2018 toyota camry le with nothing but problems from the beginning. The brakes have been bad from day 1. The make noise when braking and they supposedly fixed it. I was driving on the freeway down a hill and when I went to press on the brakes they did not do anything and I had the pedal all the way down. I had to pump the brakes putting me and my passengers in danger. The engine hesitates when accelerating. I took it in twice already and they don't know what the issue is. Once it finally decides to go it accelerates excessively putting the driver in danger. This has been going in for years.
on Feb 20, 2023, during my evening lunch break about 7:30 pm, I drove my car to a nearby gas station to fill it. As I was attempting to back into place, my brakes froze and a "Low Braking Power" message appears in my dash and my car hit a pole because it would not stop. On Feb 21, 2023, I towed it to our family mechanic who informed me that there was a recall on this issue and to take it to a dealer instead. I had it towed to Temecula Valley Toyota. They offered me a rental car while they repaired the recall issue and sent a request to Toyota to repair the damage to my bumper from the loss of brake performance. I was told there would be no charge because it was a recall. They wanted a deposit of $100 since we only had a debit card not a credit card. on March 8, someone left a message on my voicemail saying Toyota said they were only paying for 2 days and they wanted to let us know they would be charging a substantial amount to our car. This time of the call was 4:48Pm. We called back at 4:55p and got no answer. I immediately checked my bank statement and I had been charged $675. Toyota has had my car since 2-21-23 and no info on its return. Customer Service Relation person called after we did an online complaint with Toyota, and also with a Toyota person at Toyota.com named Matthew. The Customer Relations person who called around 3-18 or 3-19 and said the case was with Toyota Legal. Its 3-28-23 and no information. We want our $675 back because we have auto insurance that covers rentals @ $51 per day. We have reported the accident to Farmer's who cannot access our car as long as its at Toyota. We have paid our note and have not had usage of our car and we want that car note returned as well.
2018 Camry XSE BRAKES GO ON WHILE ON DRIVE PRESSING ON THE BREAK WOULD BE A STRUGGLE WHEN DRIVING PADAL ON THE BRAKE WERE STIFF HARD TO STEP ON EVEN AFTER DEALERSHIP PROVIDED THE SERVICE FOR THE RECALL VEHICLE STILL HAD ISSUES AUTOMATIC EMERGENCY GO ON FOR NO REASON WHILE BACKING UP THE VEHICLE SENSORS ARE DETECTING HUMAN or ITEM THAT ARE NOT THERE. SCREEN ON VEHICLE MARKS SEE DEALERSHIP FOR MAINTANCE. 2 DAYS AFTER IT WAS HELD FOR 2WEEKS THERE FOR MAINTANCE.
- Los Angeles, CA, USA
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Hello, for the recall on the brake assist, this was repaired at Brunswick Toyota on 7/8/2022. I have documentation I'd like to provide as evidence for this.
I was stopped at a stoplight with my foot on the brake when all of the sudden my car just started driving forwad. I step on brake harder and no response. I then pumped the brakes and still nothing. I was about to try the emergency brake but it was too late and my car hit the truck in front of me.
The brake vacuum pump failed while driving through the city. The part failed coming off a red light at an intersection. Lost braking power as soon as I drove off. On the notification screen, I received a "Low Braking Power" signal.
Some times car will not accelerate no matter how much stepping on the gas pedal, car will slow down like its going to stop or no power to the car while car is moving/driving. All lights on the dash board lights up, one of them that is known is the "brake malfunction" light.
Vehicle was in stop and go traffic on I94 when pressing the brake pedal it failed. Second try with both feet and pedal again went to the floor with no resulting stopping power. Found article Toyota has begun recall of Camry's due to failure of Power Boost. Warnings did not show up on display until vehicle was about 10 feet from another vehicle showing failure of ICS system and see dealer. Also another warning saying Advanced Ultrasonic Detecting Ranging System Malfunction regarding Intelligence Clearance Sonar and to see dealer.
The car is currently bricked and I am receiving messages on dash telling me power brakes are not functioning and parking brakes unavailable low power braking also electronic issues with my front camera is not functioning but I don-??t have a front camera.
The entire brake system became inoperative on my 2018 Toyota Camry on two separate occasions causing a near fatal accident and damaged to my property and to the property of the other driver on the road. The first incident occurred on the freeway while I was driving behind another vehicle. As my car approached the other vehicle, I press down on the brake pedal all the way but my car would not slow down or stop but continue to accelerate thus causing me to rear end the other car. My car gave no prior warning that the brake system was malfunctioning. I was deemed by the insurance company as the responsible party for the accident thus my insurance premium was increased. The second incident occurred when I was in a residential area approaching my driveway. The car again failed to stop when I pressed down on the brake pedal. The emergency hand brake did not work either. I had no choice but to shift the car into parking which cause me to hit the curve and only inches away from my garage door. The brake fluid under the hood of my car bursts thus leaking the fluid all over the street and my driveway. Both of these incidents caused my elderly mother and myself great emotional stress and post traumatic symptoms. Prior to this Toyota issued a recall on all 2018 to 2019 Toyota Camry for the potential brake failure. I had to towed my car to the Toyota dealership for repair. It has been over 3 months and Toyota has done nothing to remedy this problem. They claim the parts for the brakes are back order and that there is a shortage of parts everywhere. This is the only answer I get when I call them for an update. I have spoken to the service manager, the customer relation manager and the corporate office but none are willing to assists me to resolve this matter.
When vehicle is stopped from slow speeds, the car lurches to a stop because the brakes grab much harder than the pressure being applied to the brake pedal would indicate. These touchy brakes can alarm passengers in the vehicle and pedestrians near the vehicle causing them to be frightened that the vehicle hit something. Toyota developed a fix for this problem which is described by T-SB-0033-20 but the fix was not published until 4/8/20 (less than 6 months before my 36 month warranty expired) and was only applicable to vehicles in warranty so when I discovered the fix, my car was out of warranty and Toyota refuses to perform the fix at no charge.
The contact owns a 2018 Toyota Camry. The contact stated while driving at 55 MPH, the brake pedal was depressed but the brakes failed to slow the vehicle down. The contact mentioned that both feet were used to depress the brake pedal however the vehicle failed to stop. An unknown brake-related warning light illuminated. As a result, the contact crashed into a vehicle and that vehicle crashed into another causing a 3 vehicle collision. The air bags did not deploy. A police report was filed. The contact's mother sustained seat belt injuries, neck, thoracic, chest bruising, knee, and neck bruising. The contact had x-rays on her two feet due to bruising that occurred when depressing the brake pedal aggressively during the failure. Both the contact and her mother sought medical treatment at a hospital. The contact's sister had neck injuries and the contact's niece sustained arm injuries but both did not seek medical attention. The vehicle's hood was damaged and was strapped down in order to drive the vehicle to the contact's residence. The vehicle was not diagnosed or repaired for the brake failure. The manufacturer was notified of the failure and it was informed that there was a recall related to the brakes. The failure mileage was 53,000.
The contact owns a 2018 Toyota Camry. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle was shaking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
Have not heard from Toyota on a remedy to fix the brake problem! This is a dangerous situation and someone can be hurt or killed. Someone at Toyota is stalling or they do not want to spend time and money to repair the vehicles! Need help to send Toyota a message to fix the damn problem.
Is been four months now. I am paying a car to a finance company and I am not driving the car. is sitting at the dealer. I called them and they tell me they don't have a solution yet.
A D V E R T I S E M E N T S
- Gibsonton, FL, USA