This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent shudder : I experienced shuddering in my vehicle during 25--50 mph speed and shuddering is heavy when I drive uphill roads and in snow. When happens I felt vibration on the gas pedal and slight vibration on steering wheels and car will not move under normal gas pedal press. I took to the dealer under Toyota warranty they replaced torque converter and added couple of pan magnets to collect debris from transmission, but the problem still exist. I informed Toyota customer service since then I went to the dealer four more times for the issue but they could not fix the problem. I was told press gas pedal harder when shuddering occurs, but that will lead to an accident and put the driver and passenger harms way. During snow the possibility of accident will be much higher I have to press the gas pedal harder and that will lead to an spinoff and accidents. Finally I was told by Toyota the issue is not torque converter and I have to drive the way it is. I do not agree with them and I want Toyota to recall and fix this shuddering issue before put someone's life in danger. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
2014 Toyota Camry. Consumer writes in regards to gear shift malfunction. The consumer stated after stopping when shifting into neutral or park, the gear shifter would hang up internally and shift with a pronounced noise. Updated 05/09/2017
When entering freeway I press on gas peddle to increase speed the car hesitates before it picks up speeds.this can and could cause a serious accident. I have read many reports of this hesitation problem. I think it is time for a recall to fix this problem.thank you
Car feels very sluggish like somebody is breaking all the time when accelerating it does not shift gears correctly. And feels like it is going to stall at times. I told them since the day I got the vehicle brand new off the lot that I felt this I only know what this feels like due to an issue I had my last car which was a Nissan armada pathfinder 2004.
- Riverside, RI, USA
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I started noticing the problem a couple months after I bought the vehicle, it hesitates and shakes hard upon acceleration. The car was recalled for torque inverter repair. The problem still persisted. Took back to the dealer two more times, but they insisted that they can't duplicate my concern. The car shakes hard when driving at 20-30 M/H and most of the time at 40-50 M/H. it is a safety issue on the hwy as it doesn'taccelerate fast enough to keep up with the speed limit. The problem has not been resolved.
First time I had a problem was May 24, 2015. Since then it has happened numerous times. The car hesitates when accelerating. It happens randomly; but have noticed since it has gotten hotter, it has been happening almost every day. It happens when trying to accelerate to get on the freeway, or after stopping and accelerating. It doesn't want to go when I step on the gas. It hesitates and it is a little frightening. It was recalled by the dealer one time, but whatever they did, it didn't fix this problem. The car only has 15,000 miles. I am concerned that as it gets older, the problem may get worse. I had a 2005 Camry for 9 years and never had this problem. I had read that numerous other Camry owners are having the same problem. Toyota needs to look into this problem as it is a safety concern--especially while driving on the freeway or driving through an intersection. I've always loved my Camry and it disappoints me to have this accelerating problem. It is a danger to me and other drivers. This happens both after being stopped at a light and also when driving about 40 mph on a city street or highway and freeway.
The car hesitates for about 4 seconds when accelerating. It does not happen every time but rather randomly. It typically happens once a day (2 hours of driving). This is extremely dangerous when trying to get on the freeway or going through an intersection. It happens when driving around 15 to 25 mph. After the hesitation the car takes off very fast. The pattern seems to be if you are accelerating slightly as if to enter an intersection and then you take your foot off the pedal to coast (no brake applied) and then you try to accelerate again to get through the intersection. This has occurred since the first day the car was purchased so it is not a wear issue. I have been in many, many near miss situations. There are many people discussing this issue on the web so it is not just me. I even found one site where a Toyota service rep said they see 40 to 50 cars a week with this problem but they keep turning them away saying there is no problem because it is hard to make the problem happen when it is in for service. This is a huge safety issue that needs to be addressed.
I have a 2014 Toyota Camry SE with 39000 miles and have been in and out of the Toyota dealership regarding a shudder/jitter feeling at steady speeds of 40-55 mph. Even with latest software update I still have the same issue.the field technical specialist drove my car and did not notice anything so I decided to ask the technician to drive in the car with me. He did notice a jitter feeling however since he could not make the vehicle jitter multiple times he stated that there was nothing wrong with my vehicle. Since Toyota extended the warranty on the torque converter obviously there is a problem however I keep getting the run around. I feel unsafe driving this vehicle on the highway as I'm afraid that the shudder/jitter feeling might cause someone to rear end me.
Torque converter shudders under light throttle between 25-60mph. Replaced torque converter twice and transmission once and vehicle still shudders. This is a horrible safety issue, as it will shudder on expressway on ramps instead of accelerating as appropriate. Software update for some 12-14 Camry but none available for my VIN. Vehicle has 13,000 miles and problem started at 9,000 miles and is getting worse.
The contact owns a 2014 Toyota Camry. The contact stated that the vehicle hesitated when accelerating. The vehicle was not diagnosed nor repaired. The contact stated that the failure was directly related to NHTSA service bulletin number: 10056821(power train). The manufacturer was not made aware of the issue. The approximate failure mileage was 54,000.
The contact owns a 2014 Toyota Camry. While attempting to accelerate from a stop, the vehicle would not move after being placed in gear. The vehicle would rev high as if it were in neutral. The vehicle was taken to a dealer where it could not be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 23,000.
To whom it may concern: We purchased a new 2014 Toyota Camry from reliable Toyota in springfield, mo on March 21, 2014. Since that time we have had 3 instances where the vehicle when accelerating from a stopped position would not shift properly. It would race in first gear, once exceeding 4,000 RPM's. my foot was off the accelerator, and I could only use the brake to slow down while it continued to race. In all instances, multiple people were in the car. On two of these occasions it was dangerous for us as traffic came up fast behind us. Each time I returned to the dealership and told them what had happened. They tried to duplicate the problem without success. Their solution was to sell us a new car, the last time with excessive pressure and followup phone calls. We have had all our service done at reliable Toyota and the problem has been documented. I called the Toyota customer service center (dispute settlement program) to explain the problem, hoping for some help. They investigated the problem and came back with 'continue working with your dealer re:the problem.' They had no answer when I asked how should this be done if we are in Texas or Ohio visiting our adult children or when my wife is driving to a friend's home and the transmission races without known cause. Their answer, 'continue working with your dealer.' Even if it would happen again here in branson, mo, we are 30 miles away from reliable Toyota. I continue to be concerned for our safety and the fear of this happening again where the results could be deadly. *November, 2014 was first. June 4, 2015 was second. July 28, 2015 was last.
The contact owns a 2014 Toyota Camry. While depressing the accelerator pedal, the vehicle would suddenly hesitate and pause for approximately four seconds before accelerating and driving normally. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was notified. The failure mileage was 6,000.
As I drove, I have noticed the delay in acceleration. Despite of me stepping on the gas to speed up to avoid any accident, the vehicle refused to speed up instantly. This has occured when the vehicle is new and my vehicle was brand new at the time of my purchase. Numerous hesitations occured on highway and off highway. It also occured from stop signs and making turns.
The car computer refuses to accelerate properly when needed. When pressing on accelerator to cross busy intersection or from stop light, the exhibited 3-5 seconds of delay, it refuse to pickup speed which could cause a deadly accident! Toyota must recall the cars back and fix this problem before someone died again on the road!!!
The vehicle intermittently hesitates (stalls) at starts and at other times as well. We have notified Toyota of this situation twice. At first this was just a nuisance (shorter hesitations), but now it is happening more frequently and the hesitations are longer leaving us in more precarious situations. When we arrived today I explained the hesitation problem. Some of xxx statements were rather troubling to me: (1) "this is a new system. There is no longer a wire and throttle. You need to learn to re-drive with it." (2) "though we have equipped all Toyota with this new system, this hesitation problem is predominately in Camry." (3) "I have a 15 Toyota avalon and I have been waiting for it to happen to me. It has not happened yet." (4) "if the computer engine light is not on, then your car is operating within spec. There is nothing wrong with your system." (5) "new Camry have a lot computers and you need to allow all the interfaces of the all the computers in the vehicle to communicate with one another. This causes some delay." These statements were stated before (1, 2, 4) and after (1, 2, 3, 4, 5) the car was inspected. I told xxx repeatedly that this was our second visit to germain to report the problem and that this hesitation may cause us to have an accident. Xxx kept insisting that it was not Toyota's / computer's fault, that we just needed to learn to re-drive the car. I disagree that "if the computer engine light is not on, then your car is operating within specs." Toyota needs to acknowledge that computers can break, be loaded with improper information, be set up incorrectly, etc. Something is causing this hesitation "primarily" in Camry! in our opinion, all Toyota Camry with this "new system" should be recalled and this situation addressed immediately. We are hoping that Toyota will do the right thing for all Camry owners.
When accelerating to make a left turn vehicle will sometimes move about 10 feet and then hesitate for 1 to 2 seconds. This is very dangerous when car stops in middle of the road. This is an accident waiting to happen. I have taken car to dealer twice and they say if you don't come to a complete stop the car thinks it is in third gear and computer has to figure out what to do. This is not good because you do not always come to a complete stop......updated 03-03-15 updated 9/21/2017
When accelerating from a stop the vehicle will sometimes move about 10 feet and hesitate for 1 to 2 seconds.it is very dangerous when turning left at an intersection with on coming cars. It is infrequent and you never know when it will happen. It is an accident waiting to happen. It happened on Friday 2/6/15 with my grandkids in the car. I had the car to dealer ON12/30/2014 and they said they couldn't find anything wrong but car continues to do this.
The contact owns a 2014 Toyota Camry. The contact stated while driving at an unknown speed attempting to accelerate, the vehicle would jerk forward. The contact mentioned that when passing a turn the vehicle would bounce. The failure recurred multiple times. The vehicle was taken to the dealer but there was no diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 300....updated 03-23-15
A D V E R T I S E M E N T S
- Piscataway, NJ, USA