This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Toyota Camry. While driving between 25-50 mph, the vehicle failed to accelerate. When the contact released the accelerator pedal, the vehicle would accelerate normally. When pressure was applied to the accelerator pedal, the vehicle hesitated to accelerate. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The contact was able to drive home. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Frequent hesitation in acceleration after slowing down and then re-accelerating. Also hesitates after turning or entering on a highway on-ramp. Have reported problem numerous times to dealer and have been told no problem can be detected. This is a safety issue and needs to be addressed, as I have been nearly rear-ended several times.
Car shakes at low speeds, what's told by dealer that it is a torque converter which is not covered for my car. They wanted to charge me thirty nine hundred. I spent $1,000 for parts and got someone else to do it for $2,000. Now having the same problem reported online by many others and still no recall on these vehicles.
The vehicle was on the streets and highways at speeds of 30 to 50 mph. The 2014 Camry has an abrupt deacceleration and shudder causing other vehicles following behind me to apply sudden brakes that can cause accidents and injuries to drivers. Prior to purchasing, I contacted richardson tx dealership and provided VIN and mileage 164K to service adviser. Service adviser said no problem, Toyota will cover the torque converter replacement under warranty enhancement. I purchased the vehicle since I was advised it was covered. I brought the car to the dealership for the repair and the dealership said they would not repair the vehicle due to the mileage being over 150,000 miles. I contacted corporate office via phone. Candy, the Toyota representative views my profile on Toyota.com and confirms VIN and mileage and states it is covered and calls dealership. Dealership tells candy it will not cover the repair cost and corporate will need to absorb the cost. Candy escalates problem to customer relations manager, jonathon. I contacted the Toyota corporate supervisor, monique via phone. Monique asks for cost of repairs from dealership 'before approving anything.' Jonathon, the customer relations manager provides the cost to corporate. Then Toyota corporate supervisor, monique denies cost to repair the vehicle. Several days and phone calls and misleading information from dealership and corporate and now I am stuck with a 2014 Camry xle requiring transmission replacement after corporate and dealership personnels provided wrong information. The previous owner was not aware of the warranty enhancement repair and did not submit the vehicle for repairs prior to my ownership. This torque converter malfunction is well documented. It is a safety concern and should be a recall instead of just a warranty enhancement.
- Rowlett, TX, USA
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When accelerating from a stop the vehicle will sometimes move about 10 feet and then hesitate for about 1 to 2 seconds. It will then accelerate normally. One time the vehicle accelerated to about 20 mph and then the engine RPM returned to idle. The accelerator was pushed to the floor and the RPM remained at idle. The accelerator was released and pushed down again. The vehicle accelerated normally. This happened only one time. The intermittent hesitation is very dangerous when trying to cross a busy intersection when the cross traffic is uncontrolled.
The contact owns a 2014 Toyota Camry. The contact stated that the transmission warning indicator illuminated. The vehicle was previously serviced per an unknown recall by fox Toyota of rochester hills (773 S rochester rd, unit B, rochester hills, mi 48307, (248) 656-0400), but the transmission warning indicator illuminated after the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 79,080.
The contact owns a 2014 Toyota Camry. The contact stated that the vehicle hesitated mainly when idling in traffic. The contact was concerned that a crash could occur. There were no warning indicators illuminated. The vehicle was taken to stone mountain Toyota (4400 stone mountain hwy, lilburn, ga 30047, (770) 736-0030) where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired, but the failure recurred later during the week. The manufacturer was made aware of the failure and did not assist. The failure mileage was 111,000.
While going down hill the transmission will downshift on it's own to lower gears and speed. While on the highway when trying to accelerate from a slower speed the transmission slams into gear. This has been going on for several years. The dealer said they can't get it to do it, and that there are no codes. It's is especially noticeable when you slow down then try to accelerate. It's now happening more frequently.
I just learned that my Toyota was covered under a restricted recall until 10/31/17. My car just recently started showing the same issues with vibration at 35-45mph. I would like this recall to be extended to cover all cars with this known issue.
Camry shudders badly at speeds between 25-40 mph when shifting gears in automatic transmission. Toyota has a tsb on this shudder but not my vechicle for some reason. During car shudders and heisitates making it feel unsafe.
My car jerks while trying to speed up til about 40 mph. I have to take off slow and build up speed to avoid jerking. Once I pass that speed everything is okay until I have to stop at the next light.
My car stalls then shifts or while driving it will shift gears slowing down then speeding up there is something wrong with the transmition. I am afraid to drive it as it can stall and I could get hit. I see there are a lot of complains on this some issue why has it not been recalled my car is a 2014 Camry I take good care of my car. But, I don't think that customers need to be paying for something that is clearly a factory issue I just had my transmition services less that 4 months ago and this started 2 weeks ago what can we as consumers due"? to get this resolved do people have to die to get this issue fixed"
The torque converter went bad. The car shuddered when changing gears. Especially at low speeds.the car hesitates when accelerating. I had the torque converter replaced two months ago and now the problem is starting all over again. Toyota says that my VIN was not part of their recall and the problem and the expense is all mine.
Car shudders at 45 mph which becomes whooshing sound at 55 mph. Took to dealer, who says it is problem with torque converter. They changed some computer settings which made the problem better, but it reappeared 2 weeks later. Now dealer says there's nothing they can do till Toyota issues a recall for the transmission. Isuue is that the transmission will fail at some point, putting driver and passenger lives are risk
I just learned that my Toyota was covered under a restricted recall until 10/31/17. My car just recently started showing the same issues with vibration at 35-45mph. I would like this recall to be extended to cover all cars with this known issue.
My car once I get to 20-25 mph it starts to jerk badly and then it stops. Then it jerks more once I get between 45-55 mph it's been going on for quite sometime now. I contacted Toyota and they said it's the transmission shudder. I asked about the recall as I found it online and I was told if my car is out of warranty I would have to pay out of pocket. I can't pay this $1600 and still pay my car note I'm on disability at the moment due to a transplant. I think this is very unfair. I also don't want anyone to run into me on the road I'm scared everytime I pull off in traffic that the car won't switch gears properly and someone may hit me from behind with my kids in the vehicle. Please help
When accelerating from a stop the vehicle will sometimes move about 10 feet and then hesitate for about 1 to 2 seconds. It will then accelerate normally. One time the vehicle accelerated to about 20 mph and then the engine RPM returned to idle. The accelerator was pushed to the floor and the RPM remained at idle. The accelerator was released and pushed down again. The vehicle accelerated normally. This happened only one time. The intermittent hesitation is very dangerous when trying to cross a busy intersection when the cross traffic is uncontrolled. The vehicle was taken to the dealership for the problem. The technician could not duplicate the condition. The U760E torque converter shudder recall upgrade was performed. This did not fix the problem. The service advisor said that the technician said that some transmission hesitation was normal. The service advisor also said there had been other complaints about this condition. This condition is dangerous and not normal.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA