This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won-??t go back up it just stays hanging down
I own a 2011 Toyota Camry. The dashboard has begun to melt and is causing potential glare issues, making the windshield turn into a mirror. Toyota is aware of the issue, and offered to replace the part through a special service campaign, once in 2018 and in 2021, however, they did not send the notice to the correct address - which we confirmed with them was an outdated address. Since we just began having the problem with the vehicle, we contacted Toyota, however they are stating that they are no longer offering the repairs and that we will have to pay nearly $3000 to fix it ourselves, more than the car's trade in value.
Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX]. We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of drivers and passengers. Furthermore, we would appreciate your guidance on the process to formally address this issue with Toyota. Our previous attempts to resolve the matter directly with the manufacturer have been unsuccessful, as they denied our request to include our vehicle in the recall. If you could provide information on the necessary steps to escalate our case or mediate with the manufacturer, it would be greatly appreciated. Thank you for your attention on this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.
I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers.
The contact owns a 2011 Toyota Camry. The contact stated that the vehicle dashboard was very sticky and the sun glare reflected off the dashboard unto the windshield, causing blurry vision and the inability to see the roadway clearly while driving. The contact called an unknown dealer and informed the dealer of the failure. The dealer stated that they were unable to assist. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,035.
On March 18, 2020 I was driving on a highway on a steep grade during a winter storm and was part of an accident that involved hitting the guard rail causing my car to spin out and sustain a total loss of damage. Luckily I received no injuries but it was brought to my attention due to the extent of the damage that the airbags should have deployed and they did not. The vehicle is being held in a lot in case it needs to be examined. Toyota has stated they are not going to examine the vehicle unless they can also access the edr.
I was pulling out of the parking lot at bank of America in lithonia, ga and when I put the car in reverse, it accelerated and I couldn't stop it until it hit a light pole located behind the car. It was a loud impact but thank god my husband and I were not injured nor did we injure another person or their vehicle. It was only the grace of god that spared our lives because it was at 9:00 a.M. in the morning and a lot of people were coming in and out of the bank. I have had other episodes of acceleration which I reported to Toyota in 2012 when I had the first accident which cost 12,000 in repairs.they inspected the vehicle at that time and stated that they couldn't find anything wrong. I did experience occasional episodes of acceleration after that inspection but no accidents until February 1, 2020. I purchased the car in 2012.
Car parked, engine off, while checking fluids, the hood support links failed and the hood hit me in the head. Via telephone, Toyota rep @ headquarters said they are out of warranty and no recall blah blah blah. Unacceptable and dangerous. Despite the vehicle being 9 years old, these parts are never used and should function. How often is the hood opened" very rarely. Faulty design perhaps or my ignorance" thank you.
On two occasions (August 2019 and October 27, 2019) when pulling in to my driveway I experienced unintentional acceleration by the vehicle. The second time the car rammed into a post on my house and the airbag deployed fracturing my sternum in three places.
My 2011 Camry is super white and the clear coat has completely come off. I noticed all the shine was gone so I took it in for an estimate on a wax job and he informed me the clear coat is completely gone. I started to notice it about 2 years ago. When I wash my car, the white paint comes off. I also have a few rust spots that have started to form in different places.
Initially the sun visor will fell and block some driver side view. After a year or 2 later, it completely fell and will block the driver side view. This is a hazard condition and should have been recalled, Toyota issued warranty bulletin(pol12-03) to replace certain VIN range of the Camry 07~11, mine is the 2011, however I do not see the VIN in that document. I've bought 3 new Camry in the past, only this one has the problem. Looking at the internet, many people have the same issue.and this should have been addressed by the Toyota.
Drivers side sun visor falling down not staying up. The base part of the sum visor becomes detached from the body of the sun visor making it hard to out the sun visor back up blocking the view of the driver. The vehicle was stationed when I first began to notice the sun visor fall half way down. After a long drive out of state, on the highway, the sun visor droped all the way down and would no longer stay
Sun visors in numerous Toyota models have a defect recognized by Toyota, however only certain models are being covered under the "limited extended warranty". this extended warranty was not made clear or public to the car owners, instead only turning up in google searches of why their sun visor was failing. Toyota and their dealerships are refusing to repair the defect if the vehicle doesn't fall in the extremely limited number of VIN's proposed. The sun visor is drooping into the drivers line of sight and will not stay up, causing limited vision and distracted driving. It has become a hazard for multiple people in my household as we all drive Toyota, two of which are Camry's. I have to hold the visor up with my hand while at intersections to see street lights, and my field of sight is greatly diminished while driving, making it difficult to see when a vehicle in front of me is stopped until I am very close to it. Driving with one hand holding the visor up is also extremely dangerous as I am unable to control the wheel with just one hand in a defensive situation. There have been numerous complaints online about this issue yet Toyota still refuses to do anything, only "apologizing" and choosing to cover just enough cars to make it seem like they're doing something about it. This situation is likely to end in a fatality due to Toyota's carelessness on this extremely hazardous situation.
The contact owns a 2011 Toyota Camry. The contact stated that the dashboard melted and was sticky. The vehicle was taken to the dealer (autonation Toyota Scion, winter park, fl, 407-678-1234) where it was stated that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 40,000.
A D V E R T I S E M E N T S
- Clayton, NC, USA