This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Camry. The contact stated that the dashboard was prematurely deteriorating. There was a soft area concerning the material, which was not structurally sound near the middle front portion of the dashboard. In addition, there was a sticky residue that progressed and caused a glare on the windshield. The contact had to apply a cloth over the area because of the failure. The dealer (Toyota of North miami, 16600 nw 2nd ave, miami, fl 33169, (305) 974-1103) indicated that the vehicle was excluded from a manufacturer recall and that the contact would need to replace the dashboard. The manufacturer was notified of the failure and provided no remedy. The contact was uncertain if the vehicle would be repaired. The VIN and failure mileage were not available.
I bought my car in 11/2010. About 3 years later, the dashboard became sticky. I thought if was because of the heat. As time passed it got worse and it's causing a very bad glare. I was searching the web to see what causes this and came across an action suit against Toyota for this problem. I also had the problem with my sun visors continuously dropping. This too was a problem many others were having with this model. I called Toyota to see what they can do and they stated that there was nothing they could do since my VIN # was not on the "list". I called the corporate office and they to said that there was nothing they can do. I will have to pay for it myself and "if in the future, they receive a change, they will reimburse me. I find this disturbing that since my car was not on the "list" yet I'm having the same problems other Toyota owners are having, I do not qualify to get my car fixed. I wanted to pass the car down to my son, but before I do, I have to pay for the problems I'm having which will cost over $900. I am extremely disappointed and will not be buying my future car from Toyota.
On 5/19/17 the driver side sun visor suddenly began to not stay in the resting position. It does not stay in the position towards the windshield anymore either. It just hangs straight down. It will not stay up at all. This is a known issue on these vehicles. Toyota had issued a warranty extension but only for certain VIN numbers. My VIN does not fall within the range. I came across this web forum where numerous people have posted with similar problems J.mp/2qu53vo here are links to the Toyota documents outlining the problem, the warranty extension, and applicable vins. media.fixed-ops.com/toy_campaigns/pol12-03.pdfmedia.fixed-ops.com/toy_campaigns/ztt-dlrltr.pdf I contacted Toyota and they confirmed that my VIN is not included and there was nothing more they could do for me. I have attached the response email from them and case number. This is not just an annoyance, it is a safety issue as it inhibits my view of the road.
The contact's wife owns a 2011 Toyota Camry. Upon cleaning the vehicle, the contact's wife noticed that the driver's side of the dashboard was melted. The vehicle was not taken to a dealer. The contact called the local dealer (salsbury's Chrysler Dodge Jeep Ram, 9550 airline hwy, baton rouge, la 70815 225-926-8800). The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was not included in a recall and did not offer any further assistance. The failure mileage was 120,345.
The front passenger and rear passenger doors the opening actuators are malfunctioning. They will not unlatch with beeper or drivers control. This side of the car has no key entry. In case of accident or rollover you would have to break the glass to get people out
- Cayey, PR, USA
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July 2016 I was pulling away from my bank atm at approx.2-5 mph in my 2011 Toyota Camry when the car took off. The car accelerated so fast. I hit the brakes but it didn't stop the car. I missed a car and a van, went up over the parking block and hit a pole. That stopped me! I had 2 passengers in the car. Somehow no one got hurt. I had 3 blown tires and the right side window broken out with damage to that door. The front bumper was pulled from the body. The car has damage to the tie rod and will have to be replaced. Front end alignment will also have to be done. My car had to be towed home. Airbags did not deploy. I called the dealership from which I bought it from but it's been over 10 days and several phone calls with no response. This seems to be a problem with 2011 Camry's from the complaints I have read. When will something be done about this, after a death? the problem needs to be addressed asap.
In April 2016 I noticed a pool of oil on my Camry dashboard. The dashboard felt very sticky and now is cracking. In addition, the shiny oil reflects on my windshield. The reflection is distracting especially in the brilliant sunlight and at night. Clearly this reflection is a driving hazard and my dashboard is disintegrating unfortunately my VIN is not included in the Camry dashboard recall I implore that Toyota do the right thing and stand by their product. Photos of dashboard will follow.
The contact owns a 2011 Toyota Camry. The contact stated that the dashboard melted. The manufacturer and dealer were notified. The vehicle was not repaired. The failure mileage was unknown...updated 09/20/16
Since I bought this car, I have to repair everything, and I am making the payment every month. I was told the day I bought the car that the car was clean with no accident. I found out that the car got accident
Driver side sun visor is not holding its position and has become a hazardous since it blocks normal visibility when dangling. Called Toyota dealer and they said there is no recall and customer has to pay for the replacement. Under normal to light uses the inside mechanism broke. 2007 model had a recall for early breakdown. But 2011 model I believe has same parts but was not recalled or fixed. Toyota is providing cheap quality parts and pushing the burden to the consumer. This condition is subject to hazardous condition and should be recalled by Toyota. I request NHTSA to investigate this matter and make Toyota to recall this parts.
I was driving East on secondary road when a driver failed to stop and hit my car; first impact hit at my drivers side at front left of car then also she hit the left back side of my car which swung around at impact. Driver stated she didn't see my car. She was ticketed at fault and both of us were transported to hospital. My car's airbags did not deploy at all, not even the side impact bags! I hit my head on either the window or the upper door and sustained a hematoma on my top left skull and possible concussion as well as neck and back injuries. My vehicle was declared a total loss. A Toyota official told me later that from everything he knows, the airbags should have deployed in this instance,
I rear-ended the car in front of me at speed 60 mph. My entire front end was destroyed. None of the airbags were deployed. Me and my passenger were wearing seatbelts. We had a lot of chest pain around the incident.
On the above date, as I prepared to park at the dollar general store, 200 brush creek hwy, alexandria, tn 37012, the vehicle jumped the curb went down in a ditch and collided with a parked church bus. The accelerator on this vehicle stuck and caused me to lose control of this vehicle. I had no control over the accelerator at the time of this accident.
A rattle or popping noise coming from the moonroof above front/rear passenger seat. A loud creaking sound all the time heard since winter is present when making turns or just hitting bumps in the road. Called dealer was told that plastic shims/ or different kits were needed and the labor was outrageous for customer pay. The 3 year warranty is ridiculous this is a structural issue. This is a known problem with all 2007 -up Toyota Camry's. tsb's are online. If you google moonroof popping or rattling on 2011 Toyota Camry's, you'll find that this is a recurring problem that Toyota is having with their moonroof. Why should the consumer spend thousands to fix a structural issue? I heard worst case scenario is total removal of moonroof with no guarantees to fix on my tab. Car is barely out of bumper to bumper warranty.
Strong, loud, persistent knocking sound coming from passenger side of roof when going over bumps or uneven pavement. This noise is the frame popping from two parts of the frame coming into contact, from what I was told by dealer. This was taken to the dealer previously and the tsb was found and work completed. It began making the noise again after a few days to a week after the service. I have scheduled to take it in again, but have hesitated due to the condition I received my car after service last time. The liner and body covers do not go back on right and the car did not look new any longer when I received it back. The problem was said to be caused by welding slag on the frame rubbing together, and bad welds on the car's body. This is not what someone wants to hear when purchasing a new car.
The passenger and driver door paneling is defective. The cloth adhering to the door cushioning is peeling off. Within 1.5 years of ownership the passenger side peeled. Within another year and a half the driver side started to peel.
A D V E R T I S E M E N T S
- Miami Gardens, FL, USA