This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Camry. The contact stated that while driving approximately 5 mph and depressing the brake pedal, the vehicle suddenly accelerated and crashed into a commercial building. There were no injuries due to the crash. The police were notified and a report was available. The vehicle was then towed to an authorized dealer and was pending an investigation. The failure and current mileages were approximately 20,000.
On Friday, 25 March, 2011 at about 4 pm, my wife experienced a sudden deceleration event on our 2010 Toyota Camry. She made a right turn & in about a half mile, the Camry suddenly slowed to less than 10 mph from about 40 mph. She pulled into the first parking lot to the right and shut off the Camry. She said no matter how much she pressed on the accelerator, the car was not responding to the accelerator. She said the check engine and the stability control lights were on. She tried restarting the car and drove a little in the parking lot, the 2 dash lights were on, but it was driving ok. She drove the car slowly approximately 5 more miles to our home. I arrived soon & I checked the codes with my diagnostic tool, and the ECU was showing an active P0121 (throttle/pedal position sensor a, circuit range performance). So we drove the car slowly to atlanta Toyota, 2345 pleasant hill road, duluth, ga 30096. During the drive to the dealership, the dash lights went off. I reported the code P0121 to the service rep, and the driving symptoms. The next day (Saturday, 26 March 2011) atlanta Toyota called me reporting that there were no codes in the ECU. I repeated the code that I had read. The rep stated they would check again. Again atlanta Toyota called me, stating no codes found, and they had test driven the car and could not replicate the problem. They did replace the accelerator pedal assembly. On the drive home from the dealership I noticed that the clock time had changed about 30 minutes, and all the radio presets were gone, as if the battery had been disconnected.I inquired and the dealership rep said the battery had not been touched.my concern is this Toyota may have reprogrammed my car due to the sudden deceleration issue, (hence the clock & radio changes), and they are not being forthcoming regarding repairs. All they will say is, there were no codes.
The contact owns a 2010 Toyota Camry. While attempting to park, with the brakes pressed, the vehicle suddenly accelerated without warning, causing the contact to hit a tree. The vehicle was taken to the dealer where they refused to diagnose the failure. The manufacturer was informed who took a complaint. The contact was awaiting an investigation from the manufacturer and was informed not to have the vehicle repaired until the investigation was complete. The current and failure mileages were 6,000. A police report was filed.
The contact owns a 2010 Toyota Camry. While driving 75 mph, the contact heard a clicking noise and the vehicle jerked as if it were going to take off. The vehicle was towed to an authorized dealer where it was repaired (repair information unavailable). The failure occurred again. The vehicle was taken to another dealer where it was located. The manufacturer had not been notified. The VIN was unavailable. The failure mileage was approximately 19,000.
The contact owns a 2010 Toyota Camry. The contact stated that the recall repairs for recalls 09V388000 & 10V017000 (vehicle speed control: Accelerator pedal) were performed mid-June 2010. The vehicle suddenly accelerated forward after the contact shifted into drive. The contact turned off the ignition to stop the acceleration. The vehicle was towed to an authorized dealer but the dealer could not guarantee that the problem would not occur again so the contact refused to take it back. The vehicle was returned to the dealer. The current mileage and failure mileages were approximately 2,956. Updated 01/24/11 updated 03/16/11
- Rincon, GA, USA
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The contact owns a 2010 Toyota Camry. The contact was traveling 2 mph and attempting to park when the vehicle suddenly accelerated abnormally, causing the vehicle to crash into a nearby wall. No one was injured and a police report was not filed. The vehicle was not diagnosed for the failure. There were no prior warnings. The current and failure mileage was 4,500. Updated 01/04/11 updated 01/31/11 upated 02/14/11
The contact owns a 2010 Toyota Camry. While driving 15 mph the brakes failed to engage. She applied pressure to the brakes and the vehicle lunged forward. The contact drove on the median which stopped the acceleration. No injuries were reported. Toyota was notified and the vehicle was towed to the dealer; however, they could find any failures with the brakes. They also would not indicate their findings in writing. The failure and current mileages were 13,000. Updated 11/21/11
The contact owns a 2010 Toyota Camry. The contact stated while the vehicle was idling in the neutral position (manual transmission), the RPM's being to race at high levels. The contact shut the vehicle off and restarted but the RPM's continued to race. The contact had to restart the vehicle three times in order for the vehicle to function properly. The failure occurred on two occasions with smoke emitting from the bottom of the engine on one occasion. The contact took the vehicle to an authorized dealer for a diagnostic test but the dealer could not find a cause for the problem. The contact stated the contact believed vehicle was unsafe to drive and no longer wanted the vehicle. The manufacturer had not been notified. The failure mileage was approximately 10,000.
2010 Toyota Camry was parking, driver had foot on the brake and the car accelerated up onto an embankment and over a small tree. The driver could not stop the car. This Toyota was just purchased in May 2010. The car is currently impounded for further investigation.
The contact owns a 2010 Toyota Camry. The contact stated that while parking the vehicle with her foot on the brake pedal the vehicle accelerated without driver intent. The vehicle crashed into a brick wall and into some bushes. Upon impact with the wall, the vehicle was still trying to accelerate. The owner shifted into in reverse and the acceleration stopped. The vehicle was driven to her insurance company and then to her residence. Toyota stated that they would send an investigator to inspect her vehicle. Toyota case # 1009011318, reference # 1009011505 was filed. The police is available. The failure mileage was approximately 20,400.
The contact owns a 2010 Toyota Camry. The contact was in reverse and when the accelerator pedal was depressed, the vehicle abnormally accelerated forward. The vehicle was shut off and when restarting, the vehicle resumed normal operation. The contact had not experienced the failure before. The dealer was contacted and she was able to secure an appointment for diagnostic testing. The VIN was unavailable. The current and failure mileage was approximately 2,800.
When turning key on to start car there was sudden acceleration that I have never felt and hope never to feel again. At first I didn't know hat had happened and finally realized it was our car and I then turned off the key.
2010 Toyota Camry bought 2 months before recall news / 5,000 miles / had recall work done at a Toyota dealership on March 4, 2010 / on July 25, 2010 while in line at drive-through, I had my foot on the brake waiting my turn in line. Suddenly, the engine began to rev, even though I didn't have my foot on the accelerator but did have my foot on the brake. The back tires began spinning, and although I was mashing down on the brakes as hard as I could, the vehicle moved forward (producing skid marks) and hit the truck in front of me. My Camry pushed into the truck's trailer hitch, bending the rebar in the front of my car, which pushed up the radiator, etc. There was a witness who was standing next to the drive-in window because the restaurant had messed up his order. He reported to the officer that came to the scene that he heard the Camry's engine start revving, and when he looked to see why, he could see that I was trying to get the car to stop. Obviously, the Toyota Camry recall work is not effective. My granddaughter (who was in the car) and I could have been killed if this had happened at higher speed.
2010 Toyota Camry. Consumer writes to address concerns and observations with vehicle the consumer noticed when driving at highway speeds, when he removed his foot from the accelerator pedal he expected the vehicle to naturally slow down with no braking necessary. However, the vehicle did not respond immediately. The vehicle acted as though the cruise control was engaged. When the engine did respond, there was a 2 to 5 second search pattern engaged with a sweep low RPM to high RPM while it tried to find a performance solution and set point.
The contact owns a 2010 Toyota Camry. While driving in reverse the contact engaged the brakes and the vehicle accelerated. The contact applied excessive force to the brake pedal but the vehicle would not stop. The contact was forced to use the emergency brake in order to stop the vehicle. The contact called the dealer and manufacturer, left a message and had not received a return call. The failure occurred twice. The vehicle was not repaired. The driver does not feel safe driving the vehicle. The failure and current mileages were 1,734. Remailed 11/19/10.
My wife drives a 2007 Toyota Solara and was pulling into a parking space in anastasia plaza in St. Augustine, fl and was about to come to a stop a place the car in park when it accelerated over the tire stop, over the curb and through the glass windows and doors and into the sea oats restaurant. She is confident that she never touched the accelerator as her foot was already on the brake to bring the car to a stop and place in park. There were no prior symptoms of this unexpected acceleration. The air bags did not deploy. The car smashed into the lunch counter, which weighs approx. 2 tons) and pushed it 6 feet. There were rubber marks on the floor on the left side as though the front wheel was slipping as it pushed the counter (picture available). My wife contends that her foot was on the brake the whole time. I contacted Toyota as well as my insurance company. Toyota did an inspection of the car on 6/7/2010. I am waiting on the results and expect to hear by 6/9/2010.
I bought a new 2010 Camry. I complained to the dealer the very next day that the accelerator pedal was too sensitive and the car was not drivable. I was assured that all accelerator pedal recall modifications were done on the car before the sale. I was still not satisfied. The manager of the shop and I did a test drive and after a detailed discussion of the accelerator pedal and design defects we jointly agreed to try and replace the pedal mechanism with one made - not by the us vendor - but by nippondenso -- Toyota's alternate vendor in Japan. To my great surprise the accelerator pedal was of a different design and feel. With the nippondenso pedal the foots position on the pedal is at a much more comfortable angle. But most important of all the response characteristics is a 100% better than the american made pedal. With the us made pedal the car had a "step" response whilst with the nippondenso pedal it has more of a "ramp" response. I was told by the dealer's shop manager that the nippondenso made pedal mechanism does not need the spacer or the floor mat modification either. I am surprised that two vendors making the same part for the same manufacturer to the same specifications and drawings have products that are so vastly different. The only thing common between the pedal mechanisms from the two vendors is its mounting on the floor board. Where is Toyota's quality control? in my opinion there is a strong co-relation between unintended acceleration complaints and the us made accelerator pedal design and its sharp "step" response. Let all those who have a complaint about the unintended acceleration insist on replacing the pedal mechanism made by nippondenso. NHTSA should look into the variations in the design from the two vendors and question as to why Toyota has permitted the vendors to design the mechanisms rather than just build it to Toyota's specifications.
S10 appropriate handling-letter to the secretary from re 2010 Toyota Camry problems the consumer stated his daughter leased a 2010 Toyota Camry and when he drove the vehicle he noticed a certain amount of acceleration when slowing down.
The contact owns a 2010 Toyota Camry. While the contact was driving approximately 30 mph, suddenly the speed rate increased to approximately 80 to 100 mph. Upon applying the brakes the vehicle failed to slow down and the contact crashed into a utility pole. The contact sustained minor injuries to the muscle areas, cuts and abrasions to the face and leg. The vehicle was completely destroyed and towed to an impound lot. A police report was filed. The cause of failure had not been determined at the time of the complaint. The failure and current mileages were 3,500.
The contact owns a 2010 Toyota Camry. The contact stated while driving at approximate speeds of 20 mph and depressing the brake pedal, the vehicle abnormally accelerated. The dealer was unable to duplicate the failure however, did perform repairs on the vehicle under NHTSA campaign id number 10V017000 (vehicle speed control: Accelerator pedal). The contact believed the failure was caused by a defect in the engine and not in the accelerator pedal. The contact stated there were two other family members who drove the vehicle and had also experienced the unintended acceleration in the vehicle. The approximate failure mileage was 400 and the current mileage was 450.
A D V E R T I S E M E N T S
- Houston, TX, USA