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Excessive Oil Consumption
2007 Toyota Camry (Page 13 of 15)
This problem may be covered under warranty. Ask your Toyota dealer.
CarComplaints.com Notes: An increasing number of Toyotas are experiencing excessive oil consumption and the 2007 Camry seems to be leading the charge.
Owners are reporting that their engines are deprived of oil halfway through their maintenance schedules and in some cases the damage is so bad that entirely new engines need to be installed, paid out of pocket. The issue may be a result of defective piston rings.
Toyota has issued a TSB for this problem, but maintains their stance that vehicles equipped with a 2AZ-FE engine are burning through a “normal†amount of oil.
7.8
pretty bad- Typical Repair Cost:
- $2,420
- Average Mileage:
- 97,500 miles
- Total Complaints:
- 285 complaints
Most Common Solutions:
- not sure (173 reports)
- rebuild engine or check oil frequently (41 reports)
- replace engine (32 reports)
- toyota has admitted there's a problem (8 reports)
- Toyota Canada's head office told me that it is acceptable fo (7 reports)
- replace piston assembly (6 reports)
engine problem
Helpful websites
- Eco-tek Group Inc - Public company that has products that help with some problems like oil burning, fuel consumption, emissions
A D V E R T I S E M E N T S
After maintaining my Camry (I'm the first/only owner) with regular oil changes/maintenance (almost all done at the dealership), I was surprised when the low oil light went on for the first time about a month ago. There were no oil stains on my garage floor and no visible oil leakage when I checked the motor. The dealership had me run it for 1,200 miles to see how much oil it was losing. I checked the oil every few days. Around 1K miles, the oil level started dropping noticeably.
End result: dealership says I need a motor rebuild, and it will cost $2700-$3200, depending on how many pistons are replaced. I asked the service person if this was common, and I got a vague, "Well, I've heard of this issue ..." I called Toyota's customers-only service number and asked if this was an issue with the '07 Camrys. They basically told me the same thing they did when my Camry's sun visor broke 2 years ago (which I paid for, and they reimbursed this year after a recent pseudo-recall on those visors): "Keep your receipt."
Unless a bunch of customers call/complain, they're not going to start fixing the problem. Apparently, they will fix this issue if the car is still under some kind of warranty or whatever, but that's it. So, that means that my choices are (a) pay over $3K, wait about a week while the repairs are done, and hope that someday Toyota will reimburse me after giving me a properly built motor, (b) keep feeding my car quarts of oil for as long as I can until the problem gets bigger, or (c) what I'll probably do this week: trade in my Camry, and make this my first and last Toyota. Yes, I'm that mad. I didn't pay for years of proper maintenance just to have a manufacturer's error cost me thousands, through no fault of my own.
Update from Aug 11, 2015: Wow! It has been a few years since I discovered our Camry was losing oil. Here is what happened after my original complaint: - Out of spite, I stopped getting any of my cars fixed at a Toyota repair shop. We needed to buy a new car, and I wouldn't even look at the Toyotas. - We decided to keep the Camry and maintain it as best we could (regular oil changes, adding oil as necessary, other regular maintenance). We figured we'd drive it until the wheels fell off, and we'd see how far she could go (even if she was drinking like a sailor). The dealership basically made it sound like the car would die shortly. To date, the car has gone an additional 58K miles! That's right, 58,000. Even though we had to add a quart every 600 miles, financially, we had no choice. - We received a letter from Toyota headquarters months ago letting us know that they were in the process of creating parts and a fix for this issue. Finally, acknowledgement! Just having Toyota admit the issue made me have a whole lot less anger toward the company. - The local dealership, as expected, tried to find ways to get around having my car fixed even with the Toyota letter in hand. They claimed an "oil consumption test" had to be done (another way to kill 1,200 miles!). We had already done one when we first discovered the problem, but they would not honor it. Big surprise, they said the oil pan looked dirty as if it was leaking and the oil consumption issue was probably being caused by that. Yeah, right. We did the oil consumption test, cleaned up the oil pan (NOT at the dealership, that's for sure), switched service guys, and finally got results! Lesson for those in the same boat: do not let the dealership try to delay or railroad the process. The tech guys at our local dealership are good guys, but it's the guys sitting at the desks you have to beware of. We had an outside mechanic look at the car (to check the oil pan, like the dealership wanted), and he agreed the dealership was just looking for an out rather than honoring Toyota's letter. - Today our car went in for the fixes that Toyota said it would do. Should be 2 days before we hear anything. They'll replace the pistons and some other stuff. If there is more damage inside than they suspect, we'll hear from them if they need to order more parts. The car should not have engine issues after this, if Toyota's really fixed the issue with the right parts. I don't know how all this will pan out, but if we have our Toyota Camry back next week and she is as good as new? I will forgive Toyota their wrongs and likely buy another Camry. Maybe I'm a sucker for punishment, but I love my Camry. Strangely enough, besides the engine consumption issue, the car runs fine. Still rides well and all that. Will see what happens next week ...
- silverbala7, Mansfield, TX, US