This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Toyota Camry. When the vehicle was driven in inclement weather or over a bump in the road, the brakes made a loud noise. The vehicle was taken to an authorized dealer several times. The dealer stated that the failure was electrical and replaced the alternator. The failure continued to occur. The vehicle was taken to another dealer where the contact was informed that the failure was within the ABS computer system but the dealer did not know how to repair it. The contact called the manufacturer but was offered no assistance. The vehicle had not been repaired when the complaint was filed. The failure mileage was approximately 38,000. The current mileage was approximately 55,000.
Brakes have a long stopping distance; even though it has been in the shop several times for this. Mechanics can't fix it. This car has been like this since it was brought new.
Applied brakes to make a sudden stop at 25 mph. The brakes went all the way to the floor(spongy) and also ABS got activated but did not stop. It hit vehicle in front and stopped without any damage. This happened couple of times earlier, but not involved any accident. Before this accident, got the brakes adjusted 3 times at dealer for low pedal. After the repair was done, the brakes still remained the same. On bumpy roads ABS gets activated directly. I paid fine for the accident for Toyota flaw. Will get rid of this Camry if Toyota does not recall.
Dt contact stated the vehicle surged forward on two different occasions. When putting the foot on the brakes to slow the vehicle down and to come to a stop, the vehicle surged forward. The first time this happened it caused the contact's vehicle to rear end another vehicle. The vehicle is at the dealers now. At this point the dealer is not sure what is wrong with the vehicle.
Anti-lock brake system is entirely too sensitive. The brake system kicks in at speeds below twenty, on dry uneven pavement, iron grates and any sought of bump in the road. The has almost resulted in numerous accidents. Was told by a salesmen this is a problem on 2002 Camry's. have had brakes checked on numerous occasion by Toyota service technicians but no problem is ever found.
- Laurel , MD, USA
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When the brake pedal was depressed to slow down or stop the vehicle the anti-lock brakes engaged. This made it difficult to stop or slow down the vehicle; which almost causd several accidents. The dealership has performed a diagnostic test, but no failure code was found. The dealership indicated that that was the way the ABS was suppose to operate.
Brakes on the 2002 to present Camry, I have changed the whole systems out, and I keep telling tech suport that the fluid drains back into the mastercylinder from the line that loops up on non ABS systems, the lines leak on the ABS sysem due to under tighting. They tell us that the system was made to be soft from complaints of previous owners this is on 02 and present. I see all the below but why wait berfore someone gets killed, somthing needs to be done now. I work at a Toyota dealership for 12 years now and this keeps getting shoved under the rug, the design is a defect in it self. At least do this test, drive a 02- 04 Camry non ABS, 2az eng 4 cyl, find a safe road, running about50- 80, slam on the brakes, to the floor they go. Hope nothing is in front of you. May not do it on every one. Find one that will, then bleed them, still soft but will stop better, wait awhile then try it again, to the floor they go. Sorry about the fake name and all but I woulden be working at Toyota or any dearlership very long reporting somthing like this. Call me a rat if you like but then say, maybe he is just thinking about me and my loved ones. Please don't let this turn into a Firestone thing.
Sudden vehicle acceleration while pulling in to a parking space, resulting in a crash into a tree, despite the fact that the anti-lock brake system was activated. Significant vehicle damage, but no injury. A second occurrence while stationary; no vehicle damage, just very discomfited owners. Additional details in cc'd correspondence addressed to Toyota, dated 6-Dec-04.
After having the vehicle serviced for an oil change. Upon arriving home the vehicle had no brakes and the consumer went through the garage door, then proceeded into the home. The vehicle was totaled..while turning into consumer's driveway vehicle experienced brake failure, resultin gin loss of control. Vehicle went through the garage door, through the kitchen, and came to a halt at the rear wall of consumer's house.ems treated the driver at the scene.
Have very serious concerns with ABS system on this automobile. These brakes on numerous occasions over the ownership of this car, including today (my wife driving), have acted extremely erratically, with excessive pulsating and chattering performance that I would not qualify as a rotor issue. This problem has occurred a minimum of 30-50 times since the car was new, has been reported on at least two occasions to the dealer (bernardi. Framingham, MA) during routine service, and has been discounted as a non-problem. I disagree, and am to the point that I feel this problem could lead to a serious automobile accident if not corrected.
The ABS braking system would come on at different times, making them defective. The manufacture stated that system was working ineffectively, however it was because of the worn tires. The consumer was involved in an accident where he rear ended another vehicle. The consumer would jam on the brakes as hard as he could. They worked for a short period of time, slowing the vehicle down to about 10 mph then releasing completely and caused the vehicle to roll into another vehicle.
After having the oil changed and the tires rotated, the consumer drove home, making several stops. When driving in to the garage, the brakes failed and the vehicle crashed into the consumers home.
When ABS brakes are applied consumer can feel it, then it will disengage, and the vehicle will continue to move forward. Consumer took vehicle to dealer numerous times and was told that the brakes were operating as designed.
My ABS brakes fade intermittentl but only with the A/C on. They fade occasionally during stops and light pressure on pedal. They also feel spongy all the time. Dealer tells me that there is nothing wrong and, all the above, are normal operation.
02/23/04, dealer's invoice tocs12154: 04/19/04, dealer's invoice tocs14794. The cd and tape player went bad before the car was two years old. I did not discover this until there was 37,000 miles on the car. The warranty ran out at 35,000 miles. The cd/tape player part of the radio was not even used for a couple of months, so I was not aware there was a problem until after the warranty expired. The dealer charged me $250 for a "used" radio they ordered from the manufacturer (a new radio was going to cost $850). They were kind enough to not charge me for the installation. Since Toyota does not make the radios installed in their vehicles, Toyota would not help me with my problem. 03-08-04, dealer's invoice tocs12900:I have a problem with the brake system that concerns me more than the radio malfunction. There is a viabration when I slow down to stop the car. I took my car to the dealer to have this checked. They recommended that the front rotors be turned (for $170) and that the rear brake drums be resurfaced (for $127.50) by the time the dealer checked this for me, the car had 38,363 miles. The warranty expired at 35,000 miles! neither the dealer nor Toyota will do anything about the brakes. They considered it to be "normal" wear an tear. I have never had a radio go bad in any other car I have owned. My Subaru imprezza is over 10 years old! the imprezze still had its original brakes!
My wife was slowing for a stop sign off a highway exit ramp when"the brakes did not stick and the car lurched foreward' striking a stopped vehicle.she told the police she was only going 5-10mph at most, but the other vehicle suffered over $500 in damages.this was in good road conditions where she travels daily. Prior to this I had told the dealer that the brakes felt mushy and rarely gave confidence. The service records state the following:complaint-brake pedal travels a long way to stop. Reply-brakes function as designed. Normal travel for this type of brake system. [3000 miles later] complaint-brake pedal feels like it loses pressure when stopping. Worried car will not stop at times. Reply-improper adjustment rear drum brake. Obviously there is more wrong than an out of adjustment rear brake. Either the brake system or a combination of the brake system and acceleration system are faulty in this vehicle.
While driving at about 35 mph, I placed my foot on the brake to slow down a bit. The car did not slow down, instead it speed up to about 75 mph. I hit the brakes harder, but the car would not stop. I quickly pulled on the hand brake and shifted the gear to park, then shut off the engine. I hade the vehicle towed to a Toyota dealer. The dealer could not duplicate the problem, so they were not able to make a repair. I have also filed a complaint with Toyota.
A D V E R T I S E M E N T S
- Upper Montclair, NJ, USA