This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Key can be removed from ignition when car is in drive. Ignition defect could cause the car to roll and strike another car or a person when unattended. The is the second serious manufacturer's defect on this car. This is the same new car that has intermittent brake failures of hydraulic ABS in under 15,000, causing car to go through stops three times. Please see complaint # 10018667. Impossible to get manufacture to assist despite several attempts. Buyer beware.
On four different occasions, I've had trouble with the anti-lock brakes. The first two incidents were on snowy and rainy roadways, so I figured it was the road conditions that caused the problem. The third time I was on ideal road conditions, including no sand on the roadway. I braked as usual but the car did not stop in the normal distance and continued to travel longer than the normal. I took it to the dealership and they said there was nothing wrong with the car. It happened for the fourth time on my regular route to work. I applied the brakes as usual and the brakes engaged, but did not hold. I was neither sliding nor skidding, but continued to travel along at about the same rate of speed. Since I was coming to a major roadway, I was forced to put it in park to stop the car or I would have easily traveled across two lanes of traffic. I took it to the dealership, again. They inspected it all over and said this is normal for ABS brakes.
Brake failure of 2002 Toyota Camry V6 with ABS brakes. Brake pedal goes to the floorboard, brakes make loud ratcheting / grinding sound, car does not stop. On three occasions, approaching stops at less than 30 mph, car has gone through limit line exceeding stopping point by at least 10 feet, under normal driving conditions. This car has been inspected by manufacturer three times. Service department is unable to duplicate the problem. I have been told that this is "normal" for ABS brakes. Paperwork from service department also indicates that car is safe to drive. I am afraid to put myself, a passenger, or another motorist at risk. The car is just over one-year-old, and I have completely stopped driving the car. I have written a letter to Toyota 4-26-03 requesting a full refund under the lemon law.
- Laguna Niguel, CA, USA
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Brake pedal on 2002 Camry touches floor while I am stopped at light. No accidents yet, but I am afraid to drive car. Dealer says this is normal. (low brake pedal) I have scheduled another checkup for the brakes. What can I do?
The vehicle exhibits poor braking during hard stop. Brake pedal goes to floor. During normal braking, brake pedal is very low. When you pump brakes, the brake pedal sinks. The dealer has checked brakes and says this is normal condition.
On two occasion since owning this vehicle this problem has occured. At highway speeds (70 mph) if the brakes are applied strong to avoid a collision you lose control of the vehicle. The last incident occured while my wife was driving. The vehicle spun out of control 180 degrees across three lanes of freeway and ended up facing oncoming traffic on the shoulder. When applying the brakes in the described fashion the rear of the car begins to skid into an out of control situation.
When applying brakes during normal braking procedure, there is an extended stopping distance, the pedal feels normal. This happens intermittently. Vehicle has been examined 4 times by dealer, cannot find cause of problem. *akconsumer is afraid to operate the vehicle because of the extended stopping distance. Toyota dealers state that the problem must be verified before any work can be done to the vehicle. No problem has been found. The dealer considers everything to be operating in its normal function.
While traveling at 40 mph consumer applied brakes and pedal went to the floor, tried emergency brake and nothing happened. Consumer had to turn off engine and coast to a stop. Dealer stated they can't duplicate problem.
At a constant cruising speed, the automatic transmission abruptly jerks (presumably shifts) when accelerator pedal is released slightly. A clunking noise can also be heard at this time. The ABS actuator also had to be replaced earlier as it was producing a clunking noise after the engine was started and the steering wheel was turned sharply at low speeds.
When applying brake pedal goes almost to the floor before there is any braking action. Brake pedal feels spongy, extended stopping distance. Vehicle has been taken to dealer numerous times, claims this is normal for vehicle.
Brakes were mushy straight off of the new car lot. Two days after buying the car I came upon a traffic light that turned red while I approached. I pressed the brake pedal, the pedal went to the floor, the car wouldn't stop and went right on through the intersection. Luckily, no cars crossed the intersection when I went through it. Brought the car back to the dealer. Their service dept checked the car and said nothing was wrong. I had them bleed the brake system and then took the car home. After they bled the brakes, the steering wheel now vibrates when the brakes are pressed, plus the brakes are still mushy. Sometimes when stopped, the brake pedal will go to the floor when pressure is applied. Nlm
When stopped brake pedal fades to the floor when pressure applied. Cause unknown, car has been back to the dealer twice for same problem, have been advised vehicle is safe to drive. Mechanic test drive claims emergency stop okay.
Starting the first week ihad the vehicle the brakes were "not right" and seemed to malfunction intermittently about every two days until I finally went through an intersection and was unable to stop. The dealer calims it's the ABS but I've driven ABS vehicles for the last 5 yrs without experiencing this. The service dept was able to duplicate the problem once and still claims there is nothing wrong w/ the car. I am afraid to drive the vehicle and have written a complaint to Toyota corporate who claims therte has been no other complaints of this nature.
- Norwalk, CT, USA
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A D V E R T I S E M E N T S
- Cleveland, OH, USA