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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,922 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota 4Runner seat belts / air bags problems

seat belts / air bags problem

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2011 Toyota 4Runner Owner Comments (Page 2 of 6)

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problem #92

Aug 282017

4Runner

  • 133,000 miles

A D V E R T I S E M E N T S

Toyota takata recall and spiral cable assembly: 2011 Toyota 4runner horn stopped functioning. This vehicle, according to NHTSA, is affected by the takata airbag recall. On Sept 2, 2017, Toyota dealer diagnosed spiral cable assembly as cause of horn failure. Given the faulty spiral cable assembly as the cause of the horn failure and the apparent cause of the airbag malfunction, this faulty part raises two serious safety issues: No horn, potentially explosive airbag. Following the dealer service, we filed a concern with Toyota on Sept 5, 2017. Toyota customer service insisted on Sept. 12, 2017 that the vehicle is safe. We do not believe the vehicle is safe. The problem started while the car was in motion.

- Gig Harbor, WA, USA

problem #91

Sep 082017

4Runner

  • miles
Takata recall the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner.

- Houston, TX, USA

problem #90

May 232016

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Texas Toyota of grapevine (701 E state hwy 114, grapevine, tx 76051 (817) 329-5949) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Antonio, TX, USA

problem #89

May 162016

4Runner

  • miles

A D V E R T I S E M E N T S

Takata recall

- Pollock Pines, CA, USA

problem #88

May 232016

4Runner

  • miles
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Steve landers Toyota of northwest, Arkansas (located at 411 South metro parkway 72758) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bentonville, AR, USA

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problem #87

Nov 302011

4Runner

  • miles
Takata recall causing undo stress because of the length of time it is taking to get notification to repair these airbags. Need to get this done right away. I am scared to drive this car!!!

- Lehigh Acres, FL, USA

problem #86

Jan 012015

4Runner 6-cyl

  • 60,000 miles

A D V E R T I S E M E N T S

Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). A recall was issued for the takata airbags in my 2011 Toyota 4runner and I was advised in the notification that no passengers should be allowed to travel sitting in the front passenger seat of my vehicle. I shared this information with my son and daughter-in-law and they will not allow my grandchildren to ride in my vehicle due to the reports that upon deployment the airbags cause metal fragments to disperse causing injury to include fatalities from the projectiles emitted from the deployment of the takata airbags. There is no remedy for this issue. I have loss the use of my front passenger seat and the ability to Transport my grandchildren. This issue must be remedy immediately. Please help! best regards, [xxx] (formerly [xxx]).

- Dallas, GA, USA

problem #85

May 232016

4Runner

  • miles
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lakeside Toyota, located at 3701 N causeway blvd metairie, la 70002) and was informed that the recall parts were not available. The manufacturer was notified of issue and advised the contact that the remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Metairie, LA, USA

problem #84

Mar 012017

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact stated that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in March of 2017. The dealer (rick mc gill's airport Toyota, 3145 alcoa hwy, alcoa, tn, 37701) stated that the parts were unavailable for repair. The contact was currently in a different state from the original state where the vehicle was registered. The manufacturer was contacted and filed case number: 1702240396. The manufacturer also stated that there were no parts available for that zone and, because the vehicle was out of its zone (a), the contact would have to wait to receive the remedy. A loaner vehicle of smaller quality was provided and the contact's vehicle was stored by the dealer. No additional assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sevierville, TN, USA

problem #83

Jul 292016

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact stated that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount time for repair. The contact received the recall notification in late 2016. The dealer (Toyota of killeen, 4001 E central Texas expy, killeen, tx, 76543) stated that the parts were unavailable for the repair. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lampasas, TX, USA

problem #82

Aug 212017

4Runner

  • miles

A D V E R T I S E M E N T S

Takata recall. It has been more than a year since I received a letter from Toyota that notified me my Toyota 4runner is affected by the airbag recall. I just called the local Toyota dealer and they said that Toyota has not release any instructions or parts to remedy the airbag in my vehicle.

- Katy, TX, USA

problem #81

Dec 062016

4Runner 6-cyl

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called miracle Toyota of albany at (229) 436-7751 (located at 2865 ledo rd, albany, ga 31707) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 11/01/17 updated11/2/2017

- Albany, GA, USA

problem #80

Jun 092016

4Runner

  • miles
Takata recall I received a recall notice over a year ago about my airbag being recalled. As of yet, my car has not been fixed. I use my car frequently to Transport other people including my elderly mother who I Transport to grocery store, dr appointments, church, etc. She sometimes gets car sick in the back seat so I have to make other arrangements for her to be transported. On a recent trip from the hospital, I had to let her sit in the front seat because she was nauseated and couldn't sit in the back seat. I think that I have been more than patient and it's time for this to be fixed. Over a year is a ridiculous amount of time to take for the repair.

- New Iberia, LA, USA

problem #79

May 232016

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Texas Toyota of grapevine, located at 701 E state hwy 114, grapevine, tx 76051; (817) 329-5949) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 888-270-9371 and stated that the parts should be available in September of 2017. The contact had not experienced a failure. VIN tool confirms parts not available.

- Grapevine, TX, USA

problem #78

May 052016

4Runner

  • miles
Takata recall--Toyota continues to say remedy not avaiable yet it has been over a year since recall was issued. I thought recalls are supposed to be taken care of in a timely manner. I think this safety recall needs to be addressed now. To add fuel to the fire I just received a class action lawsuit against Toyota and I am supposed to put in a claim or exclude myself by Sept. 25, 2017 (just what the hell am I supposed to do now)? (makes a person want to buy a Chevy)( red tape sucks)

- Cape Coral, FL, USA

problem #77

Mar 012016

4Runner

  • miles
Takata recall; we were notified about the airbag recall well over a year ago but there is still no remedy. I know sending the recall letter takes the "heat" off Toyota for any injuries that may occur should the airbag deploy and injure someone but this is my son's car, that he uses every single day! we have asked Toyota for updates; they say they have none. We have asked if they will allow us to just trade in the car; they say no. We have asked if we can have a loaner car until the remedy is available to fix my son's car; they decline. My son's well being is too important to me to ignore this any more. It is ridiculous that more has not been done to 1. find a solution to the problem, and 2. either allow customers to trade their car in or give them a loaner car. What is a life worth?

- Birmingham, AL, USA

problem #76

May 232016

4Runner

  • miles
I have been waiting since may of 2016 and there still is no sign of when these airbags will be replace. We are unable to use this vehicle because of family size.

- Myrtle Beach, SC, USA

problem #75

Aug 072017

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the victory Toyota and la' fontain Toyota dealers. Both dealers stated that the part was not available. The manufacturer was made aware of the issue and stated that they were working to find an appropriate remedy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/26/17

- Grosse Ile, MI, USA

problem #74

Jun 102017

4Runner

  • miles
The air bag light illuminated for no apparent reason

- Westampton, NJ, USA

problem #73

May 152016

4Runner

  • miles
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with hudson Toyota (599 NJ-440, jersey city, NJ 07305) who stated that they had no information on the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available..updated 09/06/17.

- Staten Island, NY, USA

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