CarComplaints.com Notes: This new kid on the block has already earned the IIHS Top Safety Pick award for good ratings in 4 crash tests - moderate overlap frontal, side, rear and rollover.

10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
59,571 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Subaru XV Crosstrek engine problems

engine problem

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2013 Subaru XV Crosstrek Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #12

Feb 012019

XV Crosstrek

  • miles

A D V E R T I S E M E N T S

I have contacted all of the local dealers to schedule a recall repair on my engine valve springs. They all put me on a waiting list. This occurred 2 months ago and I still have not heard from any of the dealers. I believe the dealerships have not acted properly to remedy the issue in a timely manner, which is a real safety concern for me as I drive the vehicle daily.

- San Francisco, CA, USA

problem #11

Feb 142019

XV Crosstrek

  • miles
Subaru sent out a recall for my vehicle recall # wty-84 in the letter they state that the engine may stall while driving and causing an increased risk of a crash. When I called the local dealership they told me the first appointment they have to resolve this was on Feb 12, 2020. Finding this completely unsatisfactory for a company to expect its customers to drive a car they are telling us is a death trap. I called mail office Subaru to ask what the situation was. They claimed that another dealer in my area was able to schedule for this March/April they also stated that I would be able to rent a vehicle free of charge until my car was repaired if I was not feeling good about driving it. I called the dealership and they told me that was not the case - they have 100 people on their waiting list and no parts are even available let from Subaru to start fixing any cars - and they do not have a program to give any one rental cars while we wait. Even if I now wanted to trade my car I could not as no other company is to buy a car from me that has a recall on it that cannot be fixed for a year and is a death trap.

- Parker, CO, USA

problem #10

Dec 012018

XV Crosstrek

  • miles
The contact owns a 2013 Subaru Xv crosstrek. The contact stated that the recall notice for NHTSA campaign number: 18V772000 (engine) was received in December of 2018. An unknown dealer was called and stated that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Scotch Plains, NJ, USA

problem #9

Jan 092019

XV Crosstrek

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Subaru Xv crosstrek. The contact received notification of NHTSA campaign number: 18V772000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Haddad Subaru (652 East St, pittsfield, MA 01201, (413) 442-1584) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Roanoke, WV, USA

problem #8

Jan 142019

XV Crosstrek

  • miles
The contact owns a 2013 Subaru Xv crosstrek. The contact received notification of NHTSA campaign number: 18V772000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dan perkins Subaru (1 boston post rd, milford, ct 06460, (203) 882-5686) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Milford, CT, USA

problem #7

Dec 122018

XV Crosstrek

  • miles
The contact owns a 2013 Subaru Xv crosstrek. The contact received notification of NHTSA campaign number: 18V772000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Peninsula Subaru (3888 wa-16, bremerton, wa 98312, (360) 479-4320) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Kingston, WA, USA

problem #6

Nov 202018

XV Crosstrek 4-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Subaru Xv crosstrek. The contact received notification of NHTSA campaign number: 18V772000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Suburban Subaru (14 hartford turnpike, vernon, Connecticut 06066, (860) 406-7281) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated recall parts not available.

- Weathersfield, CT, USA

problem #5

Oct 042018

XV Crosstrek

  • 145,000 miles
The oil level warning light was iluminated. I stopped and added oil. This is a constant problem which is causing me to add a quart of oil once per week. The dealer has a fix but only for vehicles under warranty and since my vehicle is out of warranty, I'll have to pay out of pocket. From online searches, this is an issue affecting many cars. The cost, for me, will be in the thousands of dollars.

- Brooklyn, NY, USA

problem #4

Jan 182016

XV Crosstrek

  • miles
Engine oil leak causing excessive oil consumption and low oil levels between reasonable recommended oil change mileage (burning 3 quarts in 1200 miles). Low oil light does not always illuminate, causing safety hazard of blowing motor due to unreasonably fast oil consumption and owner not being aware of problem. Car has 42000 miles on it and this was a known problem that dealership/Subaru are neglecting to properly fix.

- Syracuse, NY, USA

problem #3

May 102015

XV Crosstrek

  • 43,675 miles
My 2013 Subaru Xv crosstrek is burning oil. At the time that the oil light came on, the car had 43,675 miles on it. I just read where someone else is having this same issue. I purchased this vehicle brand new 2 years ago and feel that a new car should not be burning oil.

- Edmunds Twp, ME, USA

problem #2

Jul 052013

XV Crosstrek

  • 3,000 miles
My 2013 Subaru crosstrek xv has been burning oil since new. The dealer, and Subaru, have done nothing to help fix the issue. Currently its burning a quart of oil every 2000-3500 miles. This can't be right but Subaru tell me that it is ok for the car to "consume" a quart of oil every 1200 miles.

- Eustis, FL, USA

problem #1

Oct 082013

XV Crosstrek 4-cyl

  • 500 miles
The vehicle has a continuously variable transmission. When approaching a stop light or stop sign I remove my foot from the gas pedal and then the vehicle starts to slow down. When the engine RPM's reach around 1400 RPM the vehicle quits slowing down and continues forward at what ever speed it is at. The car may not be accelerating but it feels like it is because it quits slowing down. If I touch the brake a bit the engine again slows down until it reaches the idle RPM of about 750. On several occasions I have had to quickly hit the brakes to avoid hitting the vehicle in from of me. I purchased the vehicle in Minnesota and noticed the problem within the first week but didn't pursue it until I got to Texas as this is where the vehicle will be kept. The Texas Subaru service found no diagnostic codes and drove the vehicle with me and noticed what I did. The Texas Subaru service manager had me drive a 2014 and it does the same thing but seems to start slowing down again once it has done the acceleration at 1400 RPM for a second or two. They opened a tech line case file but say there is nothing else they can do. I feel this is a safety issue that will cause an accident, maybe not for me as I now keep my foot on the brake whenever slowing down, but certainly for others.

- Saint Cloud, MN, USA

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