While driving along route 81 South of carlisle pa. An audible pop was heard. I noted nothing at the time. Later in the day, this 2 foot crack appeared in the windshield. I don't believe the crack is the result of an object as there is no apparent point of impact and only the the very small area adjoining the frame is at all disturbed aside from the obvious clean crack.

- Carlisle, PA, USA

July 2, 2020: The front windshield cracked seemingly without cause while driving on the interstate. After stopping, it appeared to have a tiny chip near the rear-view mirror and a crack about 3 feet long extending from it. This windshield was replaced on July 8, 2020. July 19, 2020: The new windshield received a tiny rock chip while driving. The rock chip was less than 1 inch in size so a repair was to be attempted. The repair was unsuccessful as the rock chip immediately spread when suction was applied to the surface.

- Lynnwood, WA, USA

WE PURCHASED A 2020 OUTBACK LIMITED 4/28/2020. THE SALESMAN, [XXX], DELIVERED THE CAR TO OUR HOME ON 5/1/2020. THE SECOND TIME WE DROVE THE VEHICLE, 5/6/2020, A CRACK SUDDENLY APPEARED ON THE LOWER PASSENGER SIDE OF THE FRONT WINDSHIELD AS WE WERE DRIVING ON AN INTERSTATE HIGHWAY. (MY HUSBAND IS AN ATK AMPUTEE AND WANTED TO PRACTICE DRIVING THE CAR WITH HIS PROSTHETIC LEG BEFORE DRIVING 30+ MILES TO A DOCTOR APPOINTMENT.) THERE WAS NO APPARENT REASON FOR THE CRACK AS THERE WERE NO AUTOMOBILES AROUND US. WE ALREADY HAD AN APPT TO RETURN THE CAR TO THE DEALER THAT WEEK TO INSTALL OPTIONS WE HAD PURCHASED AT SALE. AT THAT TIME WE LEARNED THE WINDSHIELD WAS NOT PART OF THE WARRANTY AGREEMENT WE HAD SIGNED AND THE FINANCE AGENT IN NO WAY ENCOURAGED US TO SIGN THAT PORTION OF THE AGREEMENT. NOR DID HE INFORM US OF THE HIGH COST OF WINDSHIELD REPLACEMENT AND ELECTRONICS RE-CALIBRATION. WE PAID $1143.34 TO REPLACE THE FRONT WINDSHIELD AND RE-CALIBRATE THE ELECTRONICS. OUR INSURANCE WAS A $1000 DEDUCTIBLE WOULD WOULD NOT ALLOW FILINGS FROM DEALERSHIPS AS THEY ARE NOT APPROVED REPAIR SITES. AT THAT TIME WE ALSO PAID AN ADDITIONAL $500 TO PURCHASE THE WINDSHIELD WARRANTY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Seguin, TX, USA

Had new 2020 Outback less than 3 weeks and noted hairline stress crack (no chips) on outside laminate of windshield, near passenger side camera, 3.25 inches long. I was washing the windshield in my driveway when I noticed the crack. There are previous reports of defective windshield glass with this model. Photo attached.

- Smithville, MO, USA

Subaru eyesight lane centering failure. Date: 27apr 2020, time: About 9:45am, location: I-75 South bound between dayton and cincinnate Ohio, about mile marker 29.8. road conditions: Dry, sunny and bright.: adaptive cruise control on, lane centering on. Vechile milage about 7700 miles. While passing a semi on the left, at the rear corner of the semi the steering wheel tried to make a hard sharp right turn.as if the right side of the lane had moved way to the right. I had a hard grip on the steering wheel which was the only thing that kept me from crashing into the left rear of the semi trailer.. I have noticed in the past that the lane centering has a tendancy to steer close to semi's while passing either on the right or the left. For this reason I tend to watch closely when passing but this suprised me at how hard the steering tried to execute a lane change, it was almost like someone jerked the steering wheel to the right. After bringing it back on coarse the lane centering stayed in the proper lane abet, wanting to stay towards the right side while finishing passing. Lane centering functioned properly for the next few miles at which time I turned it off due to approaching several semi's. I don't believe the subara's eyesight lane centering function is reliable. This is also the second time the lane centering has tried to execute a lane change since owning the vehicle.

- Huber Heights, OH, USA

Wind shield is cracked after sitting in garage for 2 days

- Rocklin, CA, USA

Windshield cracked overnight. Appears to be spontaneous.

- Chattanooga, TN, USA

The windshiled has a large crack on the driver's side and is under a week old. I noticed the crack after vehicle had been parked all night at my house. Not sure how or where it began. I noticed on 3/5 but not sure how long a smaller one could have been there and started to grow.

- Call, TX, USA

The low beam's angle on the self-leveling headlight units is too flat blinding oncoming traffic (every other car and third truck flashes their high beams at me). The implementation of the handsfree bluetooth protocol is inadequate as incoming call volume is too low (even after increasing speaker volume to maximum). It makes handsfree operation of your mobile phone all but worthless while handsfree operation is required by law in my state. Both issues are safety issues as far as I am concerned.

- Crookston, MN, USA

Windshield has 4 cracks/runs approx 24 inches each and chips very easily. I contacted the dealership and they didn't have any windshields to replace it with. Safelite couldn't find my car's windshield in their inventory. I even bought the policy that replaces the windshield at no cost to me. I drive with a cracked windshield that can't be fixed.

- Canyon, TX, USA

Windshield cracked from the bottom when the heater and defroster were used to preheat the car on cold morning in the driveway. Thermal shock from the outside vs inside temperature caused the windshield to crack upwards and then split in both lateral directions. Coincidentally, the car is new and was making a creaking noise when I turned to the right which I could not source. Now the window is cracked and the noise is gone. Tells me the windshield was too tight and under stress.

- Manchester, NH, USA

While driving on a highway I notice that my windshield got cracked for no reason. I just purchaced my Outback 5 days ago before it happened.

- Anchorage, AK, USA

Windshield

- Bailey, CO, USA

Bought a new car with a defective windshield

- Henderson, CO, USA

The windshield is too fragile. I've owned this car for less than 4 months, have already had my windshield replaced once. Literally 2 weeks after replacement, another crack. I didn't even hear a rock hit the windshield. I was driving off the exit of a freeway, no one in front of me, I heard a small cracking noise. I noticed a bullseye crack on the passenger side. If the glass can't even sustain a small rock hitting it (so small that I didnt even hear it hit the windshield) how does this glass hold up in accidents?

- Detroit, MI, USA

Front windshield spontaneously cracked during normal driving mode

- Seattle, WA, USA

The front windshield of the car cracked while the car was parked in a parking lot that had no trees or objects that could have hit in the location it cracked.

- Savannah, GA, USA

I experienced two incidents with the lift gate on my 2020 Outback limited xt which I believe to be serious safety concerns. They both happened on 11/23/2019. First incident: The car was in an indoor parking garage, backed up to the wall with about 4 ft of clearance between the closed lift gate and the wall. I had just put my 2-year-old grandson into his stroller, and we were between the rear of the car and the wall. As I was wheeling the stroller away from the car, the lift gate automatically opened and pinned the stroller against the wall! I was not touching the key fob in any way. The gate did not immediately sense the obstruction, and it continued to force itself against the stroller. I had to push forcefully against the lift gate in order to free my grandson and me. Second incident: After returning to the car which was parked as described in the first incident, the lift gate forcefully hit my wife on the head! I had raised the gate, and after the gate was all the way up, my wife bent down to put an item in. The lift gate came down on her head. She was in excruciating pain! it has been about 24 hours since this occurred, and she is still experiencing headache, nausea and blurred vision. We are now seeking medical attention. Later that afternoon I experimented with the gate, and it malfunctioned the same way (2nd incident) 2 more times! after it went up all the way, the gate immediately came down automatically! (without the key fob being physically contacted in any way)

- Owings Mills, MD, USA

All four front vents in dash board rattle when going about 40 mph on slightly rough surface. Also loud sound that sounds like popcorn popping on passenger side that seems to be coming from the passenger corner of the front windshield or dash board. The popcorn sound starts when driving at 65 to 70 mph.

- Blaine, MN, USA