10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
3,711 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Outback miscellaneous problems

miscellaneous problem

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2020 Subaru Outback Owner Comments (Page 6 of 7)

« Read the previous 20 complaints

problem #39

Dec 242020

Outback

  • 10,000 miles

A D V E R T I S E M E N T S

Windshield spontaneously cracked for no apparent reason. No impact, just cracked as I was driving out of my neighborhood (about 10mph).

- Jacksonville, FL, USA

problem #38

Dec 072020

Outback

  • 7,000 miles
According to Wisconsin's lemon law, the vehicle that I own meets wi's lemon: * I bought a brand new car(only 4 miles were in it) * from day 2 (after purchasing), the carplay malfunction has been an on-going issue and never solved. Defect within a year and the car is still under the warranty. * dealer failed 5 times to fix the same issue. I paid 50K for the vehicle November, 2019 which is still under the warranty yet the problem is not being rectified. Over a year long battle, I am stuck with broken car. Service manager from the dealer admitted that they are not getting enough support from Corp which led software update does not work. A few times, I almost rare ended the front of car due to carplay malfunction. Would you please look into this?

- Milwaukee, WI, USA

problem #37

Dec 082020

Outback

  • 2,671 miles
I believe that the windshield cracked spontaneously. I drove to get coffee this morning. In the parking lot I noticed a 10 inch crack in the windshield that hadn't been there before. To my knowledge nothing has hit the windshield. The crack wasn't there yesterday. There was snow in the car this morning. I'm wondering if turning the interior heater had anything fun do with it. It's currently 32 degrees outside. There isn't a mark in the windshield except for the catch which seems to originate at the base of the windshield. There isn't a rock mark or anything else. I've only had this car for a a couple of months.

- Houston, TX, USA

problem #36

Nov 192020

Outback

  • 4,800 miles

A D V E R T I S E M E N T S

Windshield cracked without a reason. Car parked at night. Next morning windshield cracked without any sign of an impact

- Baton Rouge, LA, USA

problem #35

Apr 292020

Outback

  • 5,000 miles
Purchased vehicle Dec 2019. Had first windshield replaced at our cost on April 29, 2020. Had chip in this windshield fixed at our cost on July 9. 2020. In October 2020, replaced windshield cracked starting on driver's side for no reason while on a main highway

- Pueblo West, CO, USA

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problem #34

Jul 012020

Outback

  • 4,800 miles
Had a rock hit the windshield when a light turned green. Chip turned into a crack by the next morning and within a few days crack spread across the entire windshield horizontally.

- Frankford, DE, USA

problem #33

Nov 202020

Outback

  • 5,000 miles

A D V E R T I S E M E N T S

Spontaneous cracking of windshield while vehicle was parked. Started at bottom of windshield approx. Midway. Approx. 9 inches in length vertically then crack went to passenger side approx. 5 inches.

- Waco, GA, USA

problem #32

Nov 092020

Outback

  • 3,000 miles
Excessive cracking of windshield. Car is two months old and woke up one morning to an eight inch crack on the left side middle. The next day the crack was half way across the windshield.

- Moyock, NC, USA

problem #31

Nov 102020

Outback

  • 1,999 miles
I bought a 2020 Subaru Outback xt in March. It was the last special order from auto nation before they shut down for covid. I drove it very little as we were basically home bound and then for shopping, golf and meetings. It is now November and I have under two thousand miles driven. The car went completely dead on September 17th and now again on November 10th. It died both times inside my garage and the front drivers door was the only thing to open. It did jump and work in between those dates. I am now reading about all the class action law suits and battery and electrical problems with the Outback. Subaru suggested that I needed to drive my car every day to keep this from happening. That is a ludicrous idea and something I have never had to do with any other car I have owned. I have a cvt 2.4 engine with a turbo. Every time the battery dies all the loaded information like bluetooth, etc. Is also gone.

- Broomfield, CO, USA

problem #30

Oct 182020

Outback

  • miles
Windshield crack. Vehicle only had 3500 miles. This is unacceptable to have a windshield crack with such low mileage!! I got in the car and noticed by the driver side an upside down "L".

- Point Pleasant Boro, NJ, USA

problem #29

Feb 292020

Outback

  • 3,000 miles

A D V E R T I S E M E N T S

We purchased our 2020 Subaru Outback in October 2019 and within a a few months (Feb 2020) we came back to our parked car with a cracked starting from the bottom of windshield that started from the wipers. We got our windshield replaced, fast forward to October 2020 and we're replacing our windshield again from driving on a roll rode. There has to be some sort of defect on these windshields. We can't be the only one experiencing this on these new cars.

- San Diego, CA, USA

problem #28

Oct 142020

Outback

  • 630 miles
Spontaneous windshield crack while driving

- Bayside, CA, USA

problem #27

Oct 112020

Outback

  • 900 miles
Car windshield had ice obscuring part of the eyesight system on startup. Warning indicators lit up informing me that the eyesight system was disabled. Concurrent with this fault, the failure of the eyesight system would not allow me to release the electronic parking brake leaving me stranded in the snow.

- Fraser, CO, USA

problem #26

Oct 092020

Outback

  • 3,900 miles
I have had repeated problems with my battery dying. It started slowly, at the beginning of the pandemic, I didn't drive for a couple of weeks. When the service guy came out to jump it, he said that I should can drive it at least once a week. I've been doing that and I'd only occasionally had to jump it. Now with 10 months of ownership and under 6,000 miles, I have to jump it every day. When I took it in, dealership said battery and alternator were fine. If battery is fine, must be electrical. Either way, very unhappy with this defect in my new car.

- Arlington, VA, USA

problem #25

Apr 012020

Outback

  • 2,300 miles
The left-most dash vent rattles intermittently, most often on rough road surface. Vehicle purchased in December 2019, and rattle started in April 2020. My local dealer replaced the vent, but the rattle continues and appears to come from behind the vent. Because it's intermittent and can't be reproduced on demand I've thoroughly documented it with audio/video recordings. Escalating with Subaru of America to get it resolved.

- Henrico, VA, USA

problem #24

Sep 292020

Outback

  • 5,390 miles
My 2020 Subaru is 9 months old and this will be the 2nd windshield I will be replacing in the car. The first time the car was in motion but not struck by debris. The second time there was debris that hit the windshield and the crack moved quickly across the windshield without stopping. There was a class action suit about the faulty windshields with many Subaru owners involved and recently the suit was dismissed by the court. I understand Outbacks and foresters have defective windshields going back as far as 2016 and Subaru has not addressed the problem. I have been told the windshield is thinner than most to accommodate the sensors. The cost to replace a windshield is $900+ each time due to the need for only a Subaru windshield and the calibration of the sensors needed.

- North Chesterfield, VA, USA

problem #23

Sep 152020

Outback

  • 10,000 miles
Windshield crack

- Katy, TX, USA

problem #22

Feb 162020

Outback

  • 3,500 miles
Owner drove on to a parking lot. Vehicle lane departure prevention function sensed a white line on the pavement. This caused the vehicle to turn left, acceleration an uncontrollable fashion. The vehicle jumped the curb proceeding into heavy shrubs which damaged the vehicle. The shrubs stopped the vehicle.

- Stockton, CA, USA

problem #21

Sep 052020

Outback

  • 580 miles
Classic Subaru weak windshield glass issue. While traveling on a small side street about 40mph, something that was inaudible hit my front glass last night while going to the store. We saw what appeared to be a very small chip. On the way home from the store the small chip turned into a streaking spiderweb just from hitting pavement divisions on the highway. This car has less than 600 miles on it. The Subaru salesmen were very pushy about buying their ding, dent, glass protection stating that they know the glass is about 900 dollars to fix. I think they know the glass is weak. Now I am out the costs of a windshield plus the tint to have it re-tinted. So we are talking well over 1K if I have the dealership install the glass and re-calibrate the eyesight program to the windshield.

- Castle Rock, CO, USA

problem #20

Aug 292020

Outback

  • 2,100 miles
I have owned my 2020 Subaru Outback for only 2 months. My car will now not start. After jumping the vehicle/ charging the battery, it will start again and then shut back off. There appears to be an electrical issue that is causing my battery to drain very rapidly. Changing the battery does not fix the problem. Fixing the electrical issue is the only solution. Subaru has this problem with Outbacks and ascents from 2017 to 2020 and needs to issue a recall.

- Falls Church, VA, USA

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