On May 3, 2023 (~12:30pm local time) I was driving on the highway at approximately 60mph and there was a 'pop' sound. I looked at my windshield and an L-shaped crack appeared from the base of the windshield near the wipers up to half-way on the windshield. There was no damage to the windshield to indicate a rock had hit it or the car in any way. Given the poor quality OEM windshields that Subaru has installed in past models (2015-2016) that also have had this problem, I would like to notify the NHTSA so that Subaru can be notified. When I called my dealer directly, there was not much help on the cause.

- Scottsdale, AZ, USA

A crack has spontaneously appeared at the base of my windshield after no apparent damage. The crack is spreading across my windshield and will affect my adaptive cruse control and automatic emergency breaking if it interferes with the Subaru eye-sight system at the top of my windshield. I have not taken the vehicle in for service but I did see this was an issue that lead to recalls on previous outback models but not currently a recall for the 2020 Subaru Outback. I do not have any current warning lamps or messages.

- Rocky Point, NC, USA

I'm currently on my third windshield for this vehicle. The first windshield was replaced by Subaru due to a random crack that developed on the passenger side and traveled to the driver side. No visible damage caused this to occur. The second windshield was hit by a tiny stone driving down city streets. 3 days later the same type of crack, like the first windshield, developed and moved from from passenger to driver side. We'll see how long this third windshield lasts. I've had numerous cars without this problem. Stone chips were easily repaired without major cracking occurring. There is something very odd about how fragile the windshields on Subaru vehicles are. This is not a cheap replacement due to their driver assist technology. Subaru will not replace this once they see and sign of a stone impact.

- Greenfield, WI, USA

Purchased my 2020 Outback only about two months ago. Just this last week two separate cracks started from the edge of the window on the left and lower sides. Cracks appeared out of nowhere while parked with no contact from rocks or other debris. Over the course of the last few days has spread so much that it obstructs my vision while driving. This is a common problem with this model and is a safety hazard that needs to be recalled/fixed. Have an appointment with my dealer to see if this qualifies as a manufacturer defect. However the fact is this will most likely happen again if it-??s the same glass being used.

- Rocklin, CA, USA

While driving in light rain, with no visible strike, a crack appeared on the passenger side windshield; starting below the wiper and extending upwards in an arc towards the center. This is the 3rd time a crack of significance has appeared. Coincidentally, this crack appeared less than 2 weeks after having the windshield replaced by a Subaru dealership.

- Akron, OH, USA

The windshield has developed a crack spontaneously and is spreading across the entire windshield. It started near the bottom of the window near the wipers and moving it's way up towards the top and spidered out towards the driver's side now. It continues to grow while I wait for an appointment to get it replaced.

- Yorktown Heights, NY, USA

Windshield spotaneous cracking: Going to work in the morning, absolutely nothing wrong 8:05-8:15am.parked car in parking lot. industrial warehouse. No people traffic, clear weather 30-45 degrees. Then as soon as i get in the car for my break. 11:15-11:30. I notice a very long crack that appears to originate UNDERNEATH the plastic window trim at the base of the windshield. Multiple pictures and videos have been taken. ABSOLUTELY no impacts of anything. I come to discover shortly after researching THERE is a lawsuit on the this outback windshield for random large cracks. NEED recall!

- Denver, CO, USA

Cracked windshield, very very small pebble hit the driver corner near the pillar, I heard a little -??tick-?? followed by seeing a massive crack form. The crack has now gone straight across to the middle and is making its way up to obstruct the -??eyesight-?? camera

- Fontana, CA, USA

Received a couple of rock chips on the windshield while driving on the highway. Two days later, two large cracks appeared (one on the driver-??s side, one on the passenger side). Both cracks are longer than six inches.

- Albany, OR, USA

On March 2, 2023, I discovered a big crack in my windshield. The crack was not there in the morning. The crack was discovered at 2pm that afternoon. The crack started under the lower windshield trim and part way up windshield on the passenger side. The crack has a raise when you run your fingertip over it. The windshield was not struck by a rock. The crack randomly appeared while sitting in the parking lot at my work.

- Tacoma, WA, USA

On Friday February 10, 2023 I came out of work and saw a 12 inch crack in my front windshield. When I left for work there wasn-??t any crack. There is a very small pit in the windshield how or when it happened I do not know. February 11, 2023 the crack is now about 20 inches. I can-??t believe how fast it is cracking.

- Shenandoah , PA, USA

Windshield developed excessive pitting at 16,500 miles with little highway driving. When driving into any light source there are thousands of tiny pits that light up across the entire windshield. Needed to get it replaced because of the distraction.

- Fort Sam Houston, TX, USA

A crack appeared on the front windshield. The crack starts at the side of the window. The crack has tripled in size in one day.

- San Antonio, TX, USA

24000 miles, parked in covered garage for three days. on the fourth day I noticed a crack in the passenger side window. I had read YEARS AGO about a windshield problem. I did some internet research and read about many who had similar experiences and multiple experiences of the same problem. I was told it is out of warranty coverage. I will take it to a Subaru dealership to have it evaluated. If it is not covered, I will have to pay my deductible and I did nothing to cause the problem. I hope you can look into this problem

- Willow Grove, PA, USA

For one, my windshield cracked out of nowhere, I didn-??t know that windshields were having issues at the time, so I had to replace it on my own without contacting the dealership. Other issues include the front windows not going up all the way from time to time. The info system crashes and shuts down from time to time too, which leads to the Eyesight to shutdown temporarily too. And from time to time, the hatch buttons lag where I have to push on the buttons multiple times to get it to close

- Monterey, CA, USA

Multiple issues are with the electric system. The power windows will stop working up or down, the headunit/defroster/safety features will all lose power while driving before starting up again, the rear gate will sometimes not function. Some issues have occurred where some of the added safety features don't seem to always function as well. In the last month both passenger side windows have cracked. The front is cracked vertically and the rear is cracked horizontally, nearly the length of the window. Living in Alaska, cold weather is not foreign and all care is taken to ensure the integrity of the glass is preserved. I am not sure how/why these windows cracked, it was during a period of cold around December 14, 2022. I did a little Googling and this doesn't seem to be a totally unheard of problem. Losing your window definitely compromises safety, as well as the fact that if it is -40F and you lose a window.

- Anc, AK, USA

The contact owns a 2020 Subaru Outback. The contact stated that after coming outside to start the vehicle, it was discovered that the front glass windshield had cracked. The crack was located on the passenger side of the front windshield and extended between 11 to 15 inches long. The cause of the crack was not determined. The contact indicated that no object had made contact with the windshield to cause the failure. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 19,000.

- Pleasanton, CA, USA

Windshield defective issues. The windshield in my subaru outback cracked twice in a 6-month period. Both incidents occurred while driving between 40-55 mph in San Diego. The first time (July 2022) the windshield cracked for no apparent reason. I took the car to the Subaru dealership for a windshield replacement. The second time (12/25/22) it appears that a small pebble hit the windshield on the bottom side of the windshield. I am really not even sure a pebble hit the windshield, I just heard the windshield crack. Subaru has been notified of this second incident and I am waiting for an appointment to replace the cracked windshield. This is appears to be a defect on the windshield. I've never had this issue with any other car. Its troubling to know that the windshield on my car can cracked so easily and it worries me for the safety of my family. Please investigate all the other complains that have been submitted related to subaru's windshield cracking.

- Encinitas, CA, USA

The windshield has a crack. There is mo evidence any object striking the windshield. The crack starts at the top just to left of the rear view mirror and then loos down to the left like a fishhook.

- Satellite Beach, FL, USA

The front windshield/ window cracked while parked in driveway,

- Greenwood Village, CO, USA