The contact owns a 2020 Subaru Outback. The contact stated that while driving approximately 4 mph during a rain storm, the front windshield cracked after being struck by a small rock. The crack extended approximately 3 feet. The local dealer auto nation Subaru scottsdale located at (15678 N. northsight blvd, scottsdale AZ) and the manufacturer were notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 2,800.

- Scottsdale, AZ, USA

Windshield cracked at less than 1800 miles while travelling down highway. At less than 3,000 miles, another crack had developed. Both cracks started on the bottom right (passenger side) of the windshield and are travelling up and to the left of the windshield in front of the driver's line of sight.

- Rio Rancho, NM, USA

New vehicle parked in driveway overnight. Found late crack in the windshield in the morning. No know chips or impacts.

- Casper, WY, USA

Car had around 6,000 miles when my windshield cracked while my car was sitting in my heated garage. No hits or impacts, just cracked. Took Subaru around a month to help me and then they installed it improperly and I needed to wait another week to have it completed properly.

- Cedarburg, WI, USA

2020 Outback with under 6,000 miles and windshield crack from the upper right passenger side into the main view are

- Salt Lake City, UT, USA

Windshield in my 2020 Subaru Outback seems to be made of fake glass, soft or thin glass that is extremely susceptible to rock chips and glass breakage. Have had the new Subaru a little over a month (2600 miles) and already have had 3 rock chips on the windshield. It seems like even the smallest piece of rock causes the glass to chip. Compared to my other 3 vehicles these rock chips occur much more frequently. It happens when following or meeting other vehicles when the tires of those vehicles throw up small rock pieces. All 3 occurrences were while driving on paved, 2 lane highways. It's not just a case of bad luck as my 2016 Subaru also had the same problem. It's fake glass. It obstructs vision until you can get the rock chips repaired or the windshield replaced.

- Froid, MT, USA

My 2020 Subaru Outback had small windshield crack for no reason just after 2 months of purchasing. It was not using for some days and was in my apartment parking lot. The dealership has fixed the problem for no cost but it looks like low quality windshield fits on the car from factory.

- Bentonville, AR, USA

In the morning we discovered a 10-inch long crack in our windshield. The vehicle had been parked in our garage over 10 hours. We filed an insurance claim presuming a rock had hit the windshield but neither driver recalled such an occurrence.

- Madison, WI, USA

Windshield crack. Have owned the vehicle for less than 3 weeks and 250 miles. Started the car with remote, and after entering the vehicle, noticed a crack at the base of the windshield about 12" in length. Upon inspection, saw an area of small reflections just beneath the driver's side wiper where the in-glass defrosting elements are located, the crack extends from this point in two directions; one down to the base of the glass, the other diagonally upward. Further inspection reveals no chipping or roughness on the exterior, though the outer lamination is the layer that is cracked. There seems to be a flaw internally from which the break emanates. As stated earlier, this simply appeared upon entering the vehicle first thing in the morning. The outside temperature was below freezing and the car had been started with the heater/defroster on to pre-warm the interior. There was no impact to the windshield from a rock or other debris; in fact the point where there is the visible flaw is exactly beneath the wiper in the resting position; no object could have struck the glass there as it is covered by the wiper blade. Photos show the overall windshield with the wiper retracted and a closeup that shows the point of origin and horizontal defroster elements. When reported to the selling dealer, the service person said there is no coverage for glass, in spite of the stated 36 month/30K mile 'bumper-to-bumper' warranty. We explained and showed dealer representatives that this instance was clearly not caused by a road hazard but a spontaneous break. The crack has continued to lengthen while we wait for appeals to regional Subaru representatives.

- Norway, ME, USA

Within a week of purchasing my 2020 Subaru Outback a crack appeared across the windshield, for no apparent reason. It stretches from one side half way across the windshield, right in the field of view. It appeared overnight, while car was sitting in my garage. No rock pecks.

- Meridian, MS, USA

I bought car home on Jan 2. on Jan 4th I woke up and discovered the windshield had cracked over night for no reason that we could find. The car had been parked all night in a drive way and no other damage or anything was apparent. It just got about 10 degree colder during the night then normal.

- Richardson, TX, USA

Parked in driveway. Windshield spontaneously cracked. No rock hits or chips.

- High Hill, MO, USA

The windshield just cracked when it was parked in an open parking lot.

- Huntsville, AL, USA

Windshield cracked for no apparent reason. Subaru dealer will not cover it and became very unprofessional. The crack became much larger over a short period of time and the crack goes all the way down to the bottom of the windshield on the driver side making it difficult to see.

- Call, TX, USA

I woke up on Friday, March 6th to see my car's windshield had cracked overnight while it was sitting in the garage. This crack was not there when I parked it the night before. My dealership does not believe me and says a stone hit it but no stone hit the windshield since I drove it off the car lot on Monday, March 2nd. I had the defrosters on for about 2 hours Thursday, March 5th. This is a brand new lease with only 200 miles on it as of Friday, March 6th when the crack was noticed.

- Grafton, WI, USA

The contact owns a 2020 Subaru Outback. The contact stated that while driving approximately 35 mph the front driver's side windshield started to crack. The crack started from the lower section of the windshield. The cause of the failure was not determined. The vehicle was repaired at a glass repair facility. The local dealer and manufacturer were not notified of the failure. The failure mileage was 3,000.

- Santa Clarita, CA, USA

The windshield cracked just a few hours after applying crystal Fusion to protect the windshield. It started raining after it was applied. We went to dinner, and when we came back to the parked vehicle, there was an approximate 6" crack, on the left, driver's side, from the edge of the windshield.

- Tulsa, OK, USA

The windshield developed a crack sitting in the garage after returning from a 10 mile drive. Two hours after having parked the car without any visible damage, a 10 inch crack was visible originating from the upper left corner. The crack has grown to about 24 inches over the next day.

- Long Beach, CA, USA

Four weeks after purchasing the new vehicle, I noticed a small crack appeared in the bottom of the windshield on the passenger side of the vehicle. It continued to crack for about 6 more inches. I have now ordered a new windshield to replace the broken one. The vehicle was stationary when I noticed the crack initially.

- Mckenna, WA, USA

Windshield chipped very easily

- Nashville, TN, USA