3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Subaru Outback windows / windshield problems

windows / windshield problem

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2018 Subaru Outback Owner Comments (Page 1 of 2)

problem #36

Jun 032024

Outback

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Subaru Outback. The contact stated while driving at an undisclosed speed, the windshield cracked without impact. The contact took the vehicle to a dealer to have the windshield replaced; however, the failure recurred soon after the replacement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

- Champaign, IL, USA

problem #35

Apr 042024

Outback

  • 52,470 miles
The contact owns a 2018 Subaru Outback. The contact stated while the vehicle was parked in the garage unattended, the contact noticed that the front windshield was cracked without impact. The vehicle was taken to a glass center, where the glass was replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 52,470.

- Chapel Hill, NC, USA

problem #34

May 212023

Outback

  • 78,400 miles
The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked on an uncovered driveway, a crack was observed extending from the bottom of the windshield to midway up the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,400.

- Debary, FL, USA

problem #33

Apr 272023

Outback

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Subaru Outback. The contact stated while his wife was starting the vehicle, she noticed that there were cracks on the passenger's side of the windshield. The contact stated that upon inspecting the vehicle, he determined that there was no external cause to the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

- Weatherby, MO, USA

problem #32

Feb 032023

Outback

  • 37,887 miles
The contact owns a 2018 Subaru Outback. The contact stated that there was a crack on the front windshield. There was no impact on the front windshield that could have caused the crack. The vehicle was not yet diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 37,887.

- Potomac, MD, USA

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problem #31

Feb 062023

Outback

  • 66,450 miles
The contact owns a 2018 Subaru Outback. The contact stated that a small rock struck the front windshield, causing a 2-foot crack. The front windshield was previously replaced twice within the last month for the recurring failure. The vehicle was taken to the dealer, where it was determined that the front windshield needed to be replaced. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,450.

- Watsonville, CA, USA

problem #30

Jan 032023

Outback

  • 44,000 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Subaru Outback. The contact stated while driving at an undisclosed speed, a small rock struck the windshield, and the windshield sustained a significantly large crack. The vehicle was taken to the dealer where the windshield was replaced; however, the contact stated while driving at an undisclosed speed, she heard an abnormal popping sound and noticed that the windshield was cracked. The contact stated that there was no external cause for the failure. The contact stated that the windshield was previously replaced 6 months ago. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000.

- Philadelphia, PA, USA

problem #29

Jan 152022

Outback

  • 40,000 miles
The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed that the driver-??s side windshield was cracked. The contact stated that there was no impact to the windshield to cause the crack to occur. The contact stated that the crack occurred overnight. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.

- Minnetonka, MN, USA

problem #28

Nov 152021

Outback

  • 85,000 miles
The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed a crack on the middle of the passenger-??s side windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.

- Vestavia Hills, AL, USA

problem #27

Nov 152021

Outback

  • 32,000 miles
The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked overnight and as he sat in the vehicle the next morning, he noticed a foot-long crack starting from the top of the windshield going down on the driver-??s side. The contact looked around but could not determine the cause of the failure. The vehicle was taken to the dealer who inspected the vehicle and advised the contact that he would be responsible for the cost of the repair because the warranty only covered minor cracks. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000.

- Phoenix, AZ, USA

problem #26

Nov 022021

Outback

  • 18,130 miles

A D V E R T I S E M E N T S

The contact owns a 2018 Subaru Outback. The contact noticed that the windshield was cracked from the bottom of the passenger-??s side going upward. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,130.

- Rochester, NH, USA

problem #25

Sep 012018

Outback

  • 29,000 miles
The contact owns a 2018 Subaru Outback. The contact stated that after parking the vehicle, the next morning a large S-shaped crack was present in the middle of the front windshield. The contact indicated that the crack was not present after parking the night before and no object had contacted the windshield to cause the failure. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the failure had previously occurred and was repaired. The failure mileage was 29,000.

- Poway, CA, USA

problem #24

Sep 202021

Outback

  • 10,100 miles
The contact owns a 2018 Subaru Outback. The contact stated while driving 35 MPH, the windshield cracked without impact. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The contact researched the failure online and found a class action lawsuit that stated a complaint had to be filed with NHTSA. The contact felt unsafe driving the vehicle and feared that the windshield might shatter while driving. The manufacturer had not been notified of the failure. The failure mileage was 10,100.

- Belchertown, MA, USA

problem #23

Aug 312021

Outback

  • 52,390 miles
The contact owns a 2018 Subaru Outback. The contact stated while driving 65 MPH, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that the Eyesight system of the vehicle later failed when it did not alert the contact that there was another vehicle behind while the contact was reversing out of a parking space. The contact's vehicle was scratched on the rear driver side bumper. The dealer was made aware of the failure and confirmed that the Eyesight system would fail if the windshield was damaged. An upcoming appointment was scheduled for the repair. The manufacturer was not made aware of the failure. The failure mileage was 52,390.

- Stockton, CA, USA

problem #22

Sep 012018

Outback

  • miles
The contact owns a 2018 Subaru Outback. The contact stated that since purchasing the vehicle, the windshield had to be replaced five times. The contact stated that each failure had occurred either without incident or upon a minor object hitting the windshield. Each time prior to the latest failure, the contact had an independent mechanic replace and recalibrate the windshield as well as apply all windshield safety features to the new windshield. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

- Pittsburgh, PA, USA

problem #21

Aug 232021

Outback

  • 35,800 miles
The contact owns a 2018 Subaru Outback. The contact mentioned that his wife was out at the store and went into the store; after exiting the store the contact noticed that the front windshield was cracked from the passenger-??s side straight across the middle to the driver side. The contact looked around to see if an object had struck the windshield however, no object was found. The windshield was not inspected or repaired. The dealer was contacted however, informed the contact that there was no recall under the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 35,800

- Snellville, GA, USA

problem #20

Aug 192021

Outback

  • 35,822 miles
The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked, when he noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 35,822.

- Culver City, CA, USA

problem #19

Jul 122021

Outback

  • 50,000 miles
The contact owns a 2018 Subaru Outback. The contact stated that there was a popping sound coming from the front windshield. The contact stated that one morning it was discovered that the front windshield had several cracks that had extended across the windshield from the top to the bottom of the windshield. The cause of the cracks was not determined. The contact stated that no object impacted the windshield to cause the cracks. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.

- Kalispell, MT, USA

problem #18

Jun 272021

Outback

  • 25,182 miles
The contact owns a 2018 Subaru Outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passenger-??s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.

- Arleta, CA, USA

problem #17

Apr 052021

Outback

  • 44,000 miles
The contact owns a 2018 Subaru Outback. The contact stated while the vehicle was stationary at a parking lot, the windshield cracked without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.

- Castro Valley, CA, USA

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