10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
17,553 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Subaru Outback miscellaneous problems

miscellaneous problem

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2017 Subaru Outback Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #36

Oct 102019

Outback

  • 76,000 miles

A D V E R T I S E M E N T S

The ignition key cannot be removed from ignition. This does not happen every time, but several times a week. I have read many online complaints where this is happening to several Subaru owners. They said Subaru is charging the consumer anywhere from $375 to $800 to fix it.

- Binghamton, NY, USA

problem #35

Sep 232019

Outback

  • 63,000 miles
Faulty windshield, I am on my third windshield which has just cracked. The crack always begins in the same place, lower passenger side below windshield wiper assembly in defrost portion of glass. Subaru has replaced the glass twice at no cost at 27,407 miles and 45,099 miles. Now at approx. 63,000 miles it has happened again. Subaru is "unaware" of any problem with the windshields in 2017 Outback models. I am unaware of any rock impact to the glass. While in motion on the highway, I hear a pop sound and crack begins to form and spread quickly.

- Bellville, TX, USA

problem #34

Sep 032019

Outback

  • 35,000 miles
The gear shifter does not go in to park completely allowing for release of the key. There is a 'reset' you can do in the center console or they will replace the shifter solving the problem.

- Monument, CO, USA

problem #33

Aug 292019

Outback

  • 21,000 miles

A D V E R T I S E M E N T S

My Outback has horrible wind noise. Its so loud I cant use the bluetooth phone, nor listen to the radio. Absolutely horrible and will impact my next purchase.

- Kennesaw, GA, USA

problem #32

Jun 022019

Outback

  • 48,000 miles
Possible structural design issue that causes the front windshield to crack. Oem windshield cracked suddenly a year ago. The crack started at the very top of the windshield in the center. No apparent stone chips or other damage to attribute this to. About 8 weeks ago the replacement windshield also cracked, this time starting under the driver side hood area, at the very bottom of the windshield. There's no way for a rock or other object to impact this area, which, given the sudden large cracks that appeared, lead me to believe there's a structural stress issue coming to play on the front windshield. As the front windshield is a structural safety component of the vehicle, I believe this causes a safety issue long term, not to mention a sizable annual expense between the windshield and having the eyesight cameras recalibrated for the new glass. Vehicle has been on the road less than three years. The 'when did this happen' date selected based on this years cracking. I didn't take photos of last years cracked windshield. Current cracked windshield still in the vehicle.

- Junction City, WI, USA

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problem #31

Jan 012017

Outback

  • 0 miles
Hesitates for 3 to 4 seconds from a stop without warning. Has been occurring since we bought it new Jan. 2017. Reported to service dept at dealership. Told it is the way I drive. Reported it to Subaru corporate offices. They refuse to check into it and say it is not a problem. I am very careful about pulling into traffic as I never know when this will happen. It also has a rough idle. I know there is a problem with these vehicles in the throttle assembly.

- Winter Haven, FL, USA

problem #30

Aug 102019

Outback

  • 25,000 miles

A D V E R T I S E M E N T S

My wife was driving on I-80 in Nebraska. With no traffic around, her sunroof spontaneously exploded while driving. There were no warning signs or anything ahead fo the event. Luckily the headliner shade was closed so the didn't get hit by glass and were able to pull over safely.

- Snowmass Village, CO, USA

problem #29

Jul 252019

Outback

  • 17,350 miles
Repeated issues with rear lift gate. Including not opening and sticking an animal in the back and not shutting completing however giving the indication of shut. Today 7-25-19, I was driving at approximately 55 miles an hour and the liftgate not shut light illuminated on my dash during the morning communicate. There was no safe place to pull over until 10 minutes later. When I got out of the car it appeared to be shut however I had to push on the back several times to shut it. Luckily my dog was not in the car at the time, but this can pose a major safety issue if actually came open. I have called the local dealership several times about the issue but they said they cannot do anything if they cannot recreate it they only reset the sensor. This was the final draw for me and I believe the vehicle is unsafe. Note: Picture taken was when I was at a stop light.

- West Richland, WA, USA

problem #28

Jul 052019

Outback

  • miles
Driver front door lock and unlock failed. Doesn't operate with fob or key. Lock and unlock interior switch doesn't work either, no affect.

- Boynton Beach, FL, USA

problem #27

May 242019

Outback

  • 45,000 miles
Touch screen multimedia system freezes and makes handfree calling, voice commands and other functions on screen and certain control functions on steering wheel inoperable while driving. Occurs intermittently but has happened more than once.

- Island Heights, NJ, USA

problem #26

May 122019

Outback

  • 45,000 miles

A D V E R T I S E M E N T S

Original windshield cracked by rock (I think) hit at top near edge and crack instantly ran down and across the windshield. Took to dealer for replacement, took all day because the first windshield they installed broke, so they had to put in a second. A week later heard a loud pop, like a rock had hit the windshield and window cracked from just above the wiper on the passenger side up and to the middle of the windshield. If it was a rock it couldn't have came directly in but would have had been lobbed as a straight in shot would have clipped the wiper and the wiper has no damage. There is a very small ding in the windshield, certainly not significant enough to cause a crack that would instantly run across the windshield. Dealer will not warranty a 1000 windshield that I had for a week. I don't think the integrity of the windshield is sound if a small rock dings the windshield and causes it to crack. If something of size were to hit it I think it would likey break through and could seriously injure someone. This is a huge safety issue, the glass is defective. Windshields are built to withstand serious impact without cracking. Some needs to look into this. I've seen many people reporting this online and someone is going to get hurt. Subaru needs to recall all the vehicles and replace with safe glass and they need to reimburse all those like me that have incurred ridiculous expense because of this defect.

- Huntersville, NC, USA

problem #25

Apr 082019

Outback

  • 22,000 miles
Intermittently not able to remove the ignition key from the ignition.

- Mesa, AZ, USA

problem #24

Mar 242019

Outback

  • 27,000 miles
On March 24, 2019, my husband and I were driving North on interstate 5 in southern Oregon, traveling from our winter home in Nevada to our summer home in Alaska. Suddenly, we heard a loud explosion on the roof of our car. The sunroof glass had spontaneously exploded and shattered!! there were no rocks or debris on the road. Since we were traveling, I was able to get the sunroof repaired at walkers renton Subaru in renton, Washington. Even though the vehicle was still under the full bumper to bumper 36,000 mile warranty (it had 27,000 miles on it), I was required to pay the $500 repair bill. The service advisor told me that the breakage had to have been due to a rock, and was not covered under warranty. I am convinced that there was no rock or anything else that caused the shattering of the sunroof glass. There are scattered reports of sunroofs spontaneously exploding, and I am convinced that that is what happened to me.

- Craig, AK, USA

problem #23

Mar 312019

Outback

  • miles
Navigation screen can not see in day time and ignition key will not remove sometime when park.

- Monterey Park, CA, USA

problem #22

Mar 202019

Outback

  • 27,800 miles
Windshield crack in lower glass portion (about a foot long); originated without any rock strike. Noticed it while driving one day last week, on a lone stretch of highway in Nevada. Have seen online tonight that this has been a known problem with several Subaru models and years. I should not nor should my insurance company pay for a known issue that these models have.

- Bend, OR, USA

problem #21

Mar 132019

Outback

  • 28,000 miles
Front right power window. Power window on passenger side goes down, when pull to close, goes up then opens/comes down again. Won't stay up.

- Lebanon, PA, USA

problem #20

Jan 292019

Outback

  • 38,000 miles
After parking, I frequently can't get the key out of my 2017 Subaru Outback, making it impossible to leave the vehicle. It can take dozens of restarts, switching from drive to reverse to park and moving the wheel to be able to release the key. Also, frequently, when the car is parked, I am able to insert the key but cannot turn it to start the car. This started when the car was under warranty but did not become an obvious/frequent problem until just after the warranty ended. I have read on line that this was a design flaw and the part has been redesigned but they did not issue a recall and are now charging me for the new part. I believe this is a safety issue (being stuck outside in Massachusetts in winter without being able to leave or sometimes start my car) that they should be addressing. This happens many times each week, and is completely unpredictable.

- Stow, MA, USA

problem #19

Jan 182019

Outback

  • 56,000 miles
I am randomly unable to remove the key from the ignition after placing the vehicle in park. It has taken me up to ten minutes to get the key out. Sometimes just wiggling the shifter in the park position is enough to get the key to release. Other times I have to repeatedly start and stop the engine, and move the gearshift lever from park to drive and back to park to get it to release. The key will turn all the way to the off position in the ignition but something is preventing it from being pulled out of the ignition switch. Searching google for this problem reveals that many others are having this problem, and the dealer's solution is to replace the entire shift assembly at your expense if you are out of warranty. That is what they told me, even though they apparently have a tsb on the problem.

- Lakewood, CO, USA

problem #18

Dec 012017

Outback

  • 6,000 miles
The car is squirly on snow and ice, feels like the steering wheel has play in it and back end keeps moving. Feels like im trying to keep it on the road and arms get tired. This is going straight down the highway. Online forums they describe it as ghost walking. It started the first winter I got the car and I am scared to drive it now in the winter and I even have studded tires on it.

- Crescent, OR, USA

problem #17

Dec 152018

Outback

  • 27,500 miles
When lane keep assist is on at night (uses eyesight to keep you in your lane) the car steering wheel has on two separate occasions suddenly jerked to the right. The first time there had been some road repairs with some parts of the road having new asphalt at some not, and the road was still wet from a previous rainstorm. The most recent time the road was dry and this happened when the car reached and exit where the painted stripe on the right side opened at the angle for cars to depart the interstate to allow for the exit. The first time there were two immediate jerks to the right. The last time a single jerk. Each time I had to forcibly jerk back the car back to the middle of the lane I was in, or we would have left the road at 65 mph. I have stopped using lane keep assist - this was very dangerous. The first time I asked the salesman at Subaru of champaign about this, and he didn't know about it. After the second occurrence I decided it was a dangerous defect and had to report it. Thank you.

- Savoy, IL, USA

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