NHTSA — Unknown Or Other Problems

2017 Subaru Outback (Page 7 of 9)

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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
16,903 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Subaru Outback miscellaneous problems

miscellaneous problem

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2017 Subaru Outback Owner Comments (Page 7 of 9)

« Read the previous 20 complaints

problem #42

Sep 012019

Outback

  • 39,000 miles

A D V E R T I S E M E N T S

Windshield cracking.

- Walden, NY, USA

problem #41

May 262017

Outback

  • 12,000 miles
Within a couple weeks of having to have our windshield fixed, I was driving straight ahead on a freeway, approximately 70 mph, when a crack streaked across our windshield. We couldn't figure out why, thinking maybe a tiny rock hit us. A few days later we asked Subaru to fix it, but they said that's not what they do and sent us to a local auto glass company. They said these new windshields with all the technology like eyesight, etc. Seem to make the windshields more fragile. On June 1st, 2017 (our car was only 6 months old), having the windshield replaced, we picked it up to a tune of $1,485.02. I wondered when we would have to be back in for another fix. Very concerning.

- Bellevue, WA, USA

problem #40

Apr 302019

Outback

  • 30,000 miles
Windshield has broken for the 2nd time since purchase. Both times Subaru glass.

- Somerset, CA, USA

problem #39

Jun 022019

Outback

  • 16,000 miles

A D V E R T I S E M E N T S

The windshield developed a crack from the bottom corner of the driver's side for no apparent reason when the car was garaged. There was no rock or other damage to cause it. It has spread across the windshield. The windshield replacement is prohibitively expensive and this is a known problem to Subaru.

- Denver, CO, USA

problem #38

Sep 272019

Outback

  • 53,000 miles
I own and drive a 2017 Subaru Outback premium. I like this car and enjoy driving it. My car has the full eyesight safety system. On September 27 2019 I was driving southbound on the northeast extension of the Pennsylvania turnpike. I was a few miles South of the lansdale exit in the middle lane of three. The road was dry, the weather clear and temperature about 80 degrees. I was driving between 65 and 70 mph. A car passed me on the right at a high rate of speed and pulled into my lane in front of me. My Subaru pre-collision braking system slammed on the brakes and brought me to an abrupt stop in my lane. I had no control of the vehicle. My wife was screaming ' what are you doing " what are you doing " 'my eyes went to the rear view mirror to see who was going to hit me. My foot stayed on the accelerator trying to keep moving. The pre-collision braking system finally released the car and I was able to move again. I moved to the right lane and put my emergency four way flashers on. It happened two more times in the next mile. I pulled over and called the dealership and they advised how to turn off the pre-collision braking system. On October 3rd I took my Outback to the ciocca Subaru dealership in allentown pa. They kept the car for a week and claimed there is nothing wrong with their eyesight system. I don't feel safe driving this car.

- Coopersburg, PA, USA

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problem #37

Oct 092019

Outback

  • 28,000 miles
The windshield on my 2017 Subaru Outback with 28,000 mi. Has developed a crack I see that a lot of owners of Outbacks are also having cracks develop. Not sure if there is a recall on the windshield. The crack showed up as I pulled the car out of the garage I wasn't even driving on the road. The crack is on the top of the windshield near the center.

- Cedarburg, WI, USA

problem #36

Oct 102019

Outback

  • 76,000 miles

A D V E R T I S E M E N T S

The ignition key cannot be removed from ignition. This does not happen every time, but several times a week. I have read many online complaints where this is happening to several Subaru owners. They said Subaru is charging the consumer anywhere from $375 to $800 to fix it.

- Binghamton, NY, USA

problem #35

Sep 232019

Outback

  • 63,000 miles
Faulty windshield, I am on my third windshield which has just cracked. The crack always begins in the same place, lower passenger side below windshield wiper assembly in defrost portion of glass. Subaru has replaced the glass twice at no cost at 27,407 miles and 45,099 miles. Now at approx. 63,000 miles it has happened again. Subaru is "unaware" of any problem with the windshields in 2017 Outback models. I am unaware of any rock impact to the glass. While in motion on the highway, I hear a pop sound and crack begins to form and spread quickly.

- Bellville, TX, USA

problem #34

Sep 032019

Outback

  • 35,000 miles
The gear shifter does not go in to park completely allowing for release of the key. There is a 'reset' you can do in the center console or they will replace the shifter solving the problem.

- Monument, CO, USA

problem #33

Aug 292019

Outback

  • 21,000 miles
My Outback has horrible wind noise. Its so loud I cant use the bluetooth phone, nor listen to the radio. Absolutely horrible and will impact my next purchase.

- Kennesaw, GA, USA

problem #32

Jun 022019

Outback

  • 48,000 miles

A D V E R T I S E M E N T S

Possible structural design issue that causes the front windshield to crack. Oem windshield cracked suddenly a year ago. The crack started at the very top of the windshield in the center. No apparent stone chips or other damage to attribute this to. About 8 weeks ago the replacement windshield also cracked, this time starting under the driver side hood area, at the very bottom of the windshield. There's no way for a rock or other object to impact this area, which, given the sudden large cracks that appeared, lead me to believe there's a structural stress issue coming to play on the front windshield. As the front windshield is a structural safety component of the vehicle, I believe this causes a safety issue long term, not to mention a sizable annual expense between the windshield and having the eyesight cameras recalibrated for the new glass. Vehicle has been on the road less than three years. The 'when did this happen' date selected based on this years cracking. I didn't take photos of last years cracked windshield. Current cracked windshield still in the vehicle.

- Junction City, WI, USA

problem #31

Jan 012017

Outback

  • 0 miles
Hesitates for 3 to 4 seconds from a stop without warning. Has been occurring since we bought it new Jan. 2017. Reported to service dept at dealership. Told it is the way I drive. Reported it to Subaru corporate offices. They refuse to check into it and say it is not a problem. I am very careful about pulling into traffic as I never know when this will happen. It also has a rough idle. I know there is a problem with these vehicles in the throttle assembly.

- Winter Haven, FL, USA

problem #30

Aug 102019

Outback

  • 25,000 miles
My wife was driving on I-80 in Nebraska. With no traffic around, her sunroof spontaneously exploded while driving. There were no warning signs or anything ahead fo the event. Luckily the headliner shade was closed so the didn't get hit by glass and were able to pull over safely.

- Snowmass Village, CO, USA

problem #29

Jul 252019

Outback

  • 17,350 miles
Repeated issues with rear lift gate. Including not opening and sticking an animal in the back and not shutting completing however giving the indication of shut. Today 7-25-19, I was driving at approximately 55 miles an hour and the liftgate not shut light illuminated on my dash during the morning communicate. There was no safe place to pull over until 10 minutes later. When I got out of the car it appeared to be shut however I had to push on the back several times to shut it. Luckily my dog was not in the car at the time, but this can pose a major safety issue if actually came open. I have called the local dealership several times about the issue but they said they cannot do anything if they cannot recreate it they only reset the sensor. This was the final draw for me and I believe the vehicle is unsafe. Note: Picture taken was when I was at a stop light.

- West Richland, WA, USA

problem #28

Jul 052019

Outback

  • miles
Driver front door lock and unlock failed. Doesn't operate with fob or key. Lock and unlock interior switch doesn't work either, no affect.

- Boynton Beach, FL, USA

problem #27

May 242019

Outback

  • 45,000 miles
Touch screen multimedia system freezes and makes handfree calling, voice commands and other functions on screen and certain control functions on steering wheel inoperable while driving. Occurs intermittently but has happened more than once.

- Island Heights, NJ, USA

problem #26

May 122019

Outback

  • 45,000 miles
Original windshield cracked by rock (I think) hit at top near edge and crack instantly ran down and across the windshield. Took to dealer for replacement, took all day because the first windshield they installed broke, so they had to put in a second. A week later heard a loud pop, like a rock had hit the windshield and window cracked from just above the wiper on the passenger side up and to the middle of the windshield. If it was a rock it couldn't have came directly in but would have had been lobbed as a straight in shot would have clipped the wiper and the wiper has no damage. There is a very small ding in the windshield, certainly not significant enough to cause a crack that would instantly run across the windshield. Dealer will not warranty a 1000 windshield that I had for a week. I don't think the integrity of the windshield is sound if a small rock dings the windshield and causes it to crack. If something of size were to hit it I think it would likey break through and could seriously injure someone. This is a huge safety issue, the glass is defective. Windshields are built to withstand serious impact without cracking. Some needs to look into this. I've seen many people reporting this online and someone is going to get hurt. Subaru needs to recall all the vehicles and replace with safe glass and they need to reimburse all those like me that have incurred ridiculous expense because of this defect.

- Huntersville, NC, USA

problem #25

Apr 082019

Outback

  • 22,000 miles
Intermittently not able to remove the ignition key from the ignition.

- Mesa, AZ, USA

problem #24

Mar 242019

Outback

  • 27,000 miles
On March 24, 2019, my husband and I were driving North on interstate 5 in southern Oregon, traveling from our winter home in Nevada to our summer home in Alaska. Suddenly, we heard a loud explosion on the roof of our car. The sunroof glass had spontaneously exploded and shattered!! there were no rocks or debris on the road. Since we were traveling, I was able to get the sunroof repaired at walkers renton Subaru in renton, Washington. Even though the vehicle was still under the full bumper to bumper 36,000 mile warranty (it had 27,000 miles on it), I was required to pay the $500 repair bill. The service advisor told me that the breakage had to have been due to a rock, and was not covered under warranty. I am convinced that there was no rock or anything else that caused the shattering of the sunroof glass. There are scattered reports of sunroofs spontaneously exploding, and I am convinced that that is what happened to me.

- Craig, AK, USA

problem #23

Mar 312019

Outback

  • miles
Navigation screen can not see in day time and ignition key will not remove sometime when park.

- Monterey Park, CA, USA

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