10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
17,553 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Subaru Outback miscellaneous problems

miscellaneous problem

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2017 Subaru Outback Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #56

Feb 202020

Outback

  • 40,000 miles

A D V E R T I S E M E N T S

Two episodes of spontaneous chipping/cracking. First chip happened in the lower right corner when parked in parking lot. This happened before the first 3 month check-up. We choose not to replace it as there was no evidence of spidering and it did not affect driver vision. Second crack happened today, while parked in a garage, at around 40K miles. This is a large crack that is arising from the medial bottom aspect of the windshield.

- Redwood City, CA, USA

problem #55

Feb 132020

Outback

  • 7 miles
Sunroof exploded while driving on freeway

- San Diego, CA, USA

problem #54

Feb 082020

Outback

  • 13,800 miles
I was waiting on my wife at the grocery store and the windshield started to crack a little at a time. First it was about 1/2 crack and not its about 10-11" crack right in front of the drivers seat

- Knoxville, TN, USA

problem #53

Feb 072020

Outback

  • 67,500 miles

A D V E R T I S E M E N T S

Unable to get key out of ignition when vehicle is in park (in garage or anywhere else). Found issue on forums many times. Seems to be related to gear assembly. Messing with shifting, back into park, wiggling key eventually get it out. Sometimes it takes 5 minutes. Happens at least 40% of time.

- Greenwood, IN, USA

problem #52

Feb 012020

Outback

  • 0 miles
When going to park, I shift the car into park and turn off the engine but the key is stuck in the ignition. This has happened every time I've driven for the last three days. The only way to get it to come out is to turn it back on and trying shifting into park again, occasionally several times before it recognizes that it's in park and will release the key.

- Omaha, NE, USA

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problem #51

Jan 022020

Outback

  • 34,000 miles
Cannot remove ignition key when done driving. Not always, but randomly.

- Apple Valley, MN, USA

problem #50

Apr 102019

Outback

  • 35,000 miles

A D V E R T I S E M E N T S

The windshield on the car cracked. I don't think it was hit by anything. If it was, it must've been a very small object. I noticed it when I went out to the car one morning on my way to work. I had someone come out and repair it as best they could, so there is a mark at the bottom of the crack where they drilled to stop it from getting worse.

- Capistrano Beach, CA, USA

problem #49

Dec 142019

Outback

  • 54,000 miles
In February 2019, a crack appeared starting at the base of the windshield. Throughout the day it grew to go across the windshield. Subaru said I had to fix it there due to eyesight. In December 2018, the same thing happened. I noticed a small crack when I got into my car. Nothing hit it. Throughout the day the crack spread about two feet. This all happened in less than a year. I do not think a crack occurred from being hit by anything. I think it's a defective windshield. The vehicle was stationary both times that I saw the initial crack.

- Davis, CA, USA

problem #48

Oct 082019

Outback

  • 35,000 miles
Key gets stuck in the ignition. The car drives, turns off, and turns on like normal however, when the car is put into park, turned off, and the the key is attempted to be removed the key does not come out. It only comes out after sometimes an hour or more of putting the car into drive and then into park again. This happens every time I attempt to remove the key.

- Anchorage, AK, USA

problem #47

Nov 052019

Outback

  • 38,000 miles
Keys get locked into ignition when in park and ready to leave car and are impossible to remove.

- Dillon, CO, USA

problem #46

Feb 092019

Outback

  • 20,000 miles

A D V E R T I S E M E N T S

Windshield cracked while car was parked inside garage. Crack was significant and appeared for no reason. Windshield was replaced on 2/13/19 and eyesight had to be recalibrated. It is our belief that this is consistent with the lawsuit re: 2017-19 Outback windshield cracks.

- Olympia, WA, USA

problem #45

Nov 092019

Outback

  • 14,000 miles
On multiple occasions (when starting in driveway - stopped, while driving in parking lot - 5 mph, driving in town - 25 mph, while driving on highway - 60 mph) all advanced safety features are disabled including (but not limited to) eye sight (fab - forward auto brake, acc - adaptive cruise control, las - lane assist steering), rab - rear auto brake, rear cross traffic alert, blind spot detection, park brake, ABS, traction control, power steering. Note that the failure of these systems does not cause a check engine condition and no error codes are logged. The dealer indicated that the first 4/5 failures left no codes. The next failure was delivered to dealer while running in a failed state. Dealer reported no codes found. Since the dealer did not report this to Subaru I will be reporting this problem to Subaru.

- Herndon, VA, USA

problem #44

Sep 022017

Outback

  • 1,200 miles
Right side front quarter glass spontaneously shattered. The vehicle was stationary, not running, and parked in the garage with all garage doors closed. The date was 09/02/2017. The vehicle was purchased new on 07/19/17 with an odometer reading of 18 miles. Cause of the glass shattering is unknown.

- Boise, ID, USA

problem #43

Oct 142019

Outback

  • 50,000 miles
Ignition key gets stuck and would not come out because of faulty shift gear sensor not recognizing the park position.

- Roselle, IL, USA

problem #42

Sep 012019

Outback

  • 39,000 miles
Windshield cracking.

- Walden, NY, USA

problem #41

May 262017

Outback

  • 12,000 miles
Within a couple weeks of having to have our windshield fixed, I was driving straight ahead on a freeway, approximately 70 mph, when a crack streaked across our windshield. We couldn't figure out why, thinking maybe a tiny rock hit us. A few days later we asked Subaru to fix it, but they said that's not what they do and sent us to a local auto glass company. They said these new windshields with all the technology like eyesight, etc. Seem to make the windshields more fragile. On June 1st, 2017 (our car was only 6 months old), having the windshield replaced, we picked it up to a tune of $1,485.02. I wondered when we would have to be back in for another fix. Very concerning.

- Bellevue, WA, USA

problem #40

Apr 302019

Outback

  • 30,000 miles
Windshield has broken for the 2nd time since purchase. Both times Subaru glass.

- Somerset, CA, USA

problem #39

Jun 022019

Outback

  • 16,000 miles
The windshield developed a crack from the bottom corner of the driver's side for no apparent reason when the car was garaged. There was no rock or other damage to cause it. It has spread across the windshield. The windshield replacement is prohibitively expensive and this is a known problem to Subaru.

- Denver, CO, USA

problem #38

Sep 272019

Outback

  • 53,000 miles
I own and drive a 2017 Subaru Outback premium. I like this car and enjoy driving it. My car has the full eyesight safety system. On September 27 2019 I was driving southbound on the northeast extension of the Pennsylvania turnpike. I was a few miles South of the lansdale exit in the middle lane of three. The road was dry, the weather clear and temperature about 80 degrees. I was driving between 65 and 70 mph. A car passed me on the right at a high rate of speed and pulled into my lane in front of me. My Subaru pre-collision braking system slammed on the brakes and brought me to an abrupt stop in my lane. I had no control of the vehicle. My wife was screaming ' what are you doing " what are you doing " 'my eyes went to the rear view mirror to see who was going to hit me. My foot stayed on the accelerator trying to keep moving. The pre-collision braking system finally released the car and I was able to move again. I moved to the right lane and put my emergency four way flashers on. It happened two more times in the next mile. I pulled over and called the dealership and they advised how to turn off the pre-collision braking system. On October 3rd I took my Outback to the ciocca Subaru dealership in allentown pa. They kept the car for a week and claimed there is nothing wrong with their eyesight system. I don't feel safe driving this car.

- Coopersburg, PA, USA

problem #37

Oct 092019

Outback

  • 28,000 miles
The windshield on my 2017 Subaru Outback with 28,000 mi. Has developed a crack I see that a lot of owners of Outbacks are also having cracks develop. Not sure if there is a recall on the windshield. The crack showed up as I pulled the car out of the garage I wasn't even driving on the road. The crack is on the top of the windshield near the center.

- Cedarburg, WI, USA

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