This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Subaru Outback, consumer writes in regards to airbag safety recall. The consumer stated the airbag recall was performed on the vehicle, but continued to receive letters concerning the recall. The consumer believed the letters to be a scam.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign numbers: 15V323000 (air bags) and 14V311000 (service brakes, hydraulic); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (serra Subaru of traverse city, 1747 S garfield ave, traverse city, mi) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
2005 Subaru. Consumer writes in regards to airbag safety recall. The consumer stated the dealer advised the airbag could not be replaced due to the vehicle having an intoxalyser. The consumer stated the process to having the intoxalyser removed and the recall completed was difficult.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (cole Subaru, rt 460 green valley suite 4, bluefield, wv 24701 (304) 305-4090) was contacted and confirmed that the parts were not available for the recall remedy. Two months ago, the dealer stated that they would order the parts and contact her once the parts arrived. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they failed for bankruptcy. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
My passenger side tanaka airbag was replaced in April. Within six months of this recall, my passenger side airbag indicator's buzzer and light (error code 26) continue to indicate a passenger in the seat without a passenger present. I feel this is a safety issue because I have been told by my Subaru mechanic that the "passenger airbag may or may not deploy". I have found various blogs and forums indicating that I am one of hundreds to thousands that have this issue. I feel as though this safety issue should not be fixed at the financial burden of the consumer.
Takata recall we called in May 2016 and were put on a "list" and told it would be 7-8 weeks. We were told not to have anyone sit in the passenger seat of our car, rendering it fairly useless. Now it is November, more than 6 months and we are still on the list and repair is still quoted at 2 months.
The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 16V323000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2005 Subaru Outback. The contact stated that the recall notice for NHTSA campaign number: 15V323000 (air bags) was received in December of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice on my Subaru back in February. I called the dealer where I bought the vehicle which was nashville Subaru, 1512 broadway nashville, tn 37203. They advised me it would be two weeks to two months before they could repair my vehicle, and I received no response after that. Then, I called back May 9th, and they told me they needed another two weeks to order parts. And now, today's September 26th and they still have not repaired my vehicle, and I received no response by public service.
Subaru recall wqr-53, called local dealership and was told it is on extreme back order would like to request a loaner vehicle as the potential for metal fragments striking a passenger riding in the passenger side could result in serious injury or death.
Takata recall. The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Subaru Outback. The contact received notification of NHTSA campaign number: 15V613000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.....updated 07/05/16 updated 07/21/16.
Takata recall - it is completely unreasonable to get a recall and to have the passenger risking death and for Subaru to not prioritize this immediately. People who have ordered back in February have not gotten the replacements. Unacceptable. We are not suppose to use that seat"??"
The contact owns a 2005 Subaru Outback. The contact received a recall notification for NHTSA campaign number: 15V323000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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