This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Impreza. While driving 20 mph, the vehicle experienced a loss of engine power without warning. The contact was able to maneuver the vehicle to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was defective and needed to be replaced. The dealer and manufacturer were not notified of the failure. The VIN was invalid. The failure mileage was approximately 81,000.
Oil drips from gasket on too hot part of engine causing a serious fire hazard this has not happened to our vehicle yet but we were informed by our mechanic that there's a possibility that this could be a problem if not repaired have any incidents of this nature on Subaru been recorded to this day?
Vechile burning oil at a rate of a quart every 1500 miles, Subaru stated that this is normal, mechanics told me this is not normal..I have had old clunkers with high millage that did not burn this much oil.
The contact owns a 2013 Subaru Impreza. Ever since the vehicle was purchased, it started to consume an extreme amount of oil, more than approximately a quarter every 1,200 miles. At approximately 5,500 miles, the vehicle was taken to the dealer where it was diagnosed that the vehicle was consuming an excessive amount of oil and a test needed to be performed at 30,000 miles. Per the dealer, the vehicle had to be taken every 1,200 miles for an oil consumption test. After the seventh test, it was determined by the dealer that the small block needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
- Aptos, CA, USA
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First at 10,496 then at approximately 17,163; 19,031; and 21,182 miles the low oil light illuminated in my car. Between 19,031 and 21,182 miles I added approximately 4.0 quarts of oil to my engine. This oil consumption is excessive.
After 3,000-5,000 miles engine oil light came on. I went to a mechanic and they said it was down 1 quart of oil. I asked surprisingly, " how can this be?" " I just had my oil changed and it's a new car." After adding a quart (and keeping an eye on) the same thing happened again 3,000 miles after my next oil change. This can't be right. I have never owned a car that burns that much oil, unless there is a problem. I believe that this is the case, and Subaru is covering their tail by stating that its normal for the automobile to "consume" that amount of oil. " just look in your users manual." I don't believe so. I think they need to address this issue if they are to continue claiming customer satisfaction. I am one who is far from it!
I have had my 2013 Subaru Impreza for about a year when I started enduring multiple visits to the dealer for low oil. I am being told by the service manager that my oil issue is normal. I have never owned a brand new vehicle that had to be take to the dealer as much as my Subaru. I am having my oil changes done every 3-4 months and having to take it in 1-2 times in between to have oil added. Every time I show up for the oil consumption test I am about 1-1/2 qts low on oil. I purchased a Subaru because they talked about how efficient and reliable they are. Now, I was told that I just need to carry oil in my car at all times. I could understand if this was a used car off of a lot, this was not. This has been the biggest pain of a car and I will be trading it in and never buying another Subaru.
I was driving into work in the morning and as I entered the parking area I noticed my oil light come on. I parked the car and checked the oil, and to my surprise there was nothing on the stick. I had just changed the oil less than 2000 miles prior to this and I was concerned. I proceeded to check for leaks and found none. I took the car in to the dealer and was informed that my engine is a quart low on motor oil (0W20), and that this is normal because 2.0I fb engines burn a quart of oil every 1200 miles at the most. This is absurd, I am a former ase certified mechanic and this was not something I thought to be normal. This cars is rated to go 7500 miles between oil changes, and if I am burning a qrt of oil every 1200 mile then I am essentially changing the oil in between oil changes. To call this a common/normal occurrence is like saying that they care nothing about there customers. The dealer essentially toped off my oil, put a sticker in the window and said in 1200 mile come back and we will start an oil consumption test, but not at the cost of the dealer or Subaru. This initial cost would be charged to me the customer at a cost of almost $100 dollars which I find ridiculous since the car is under warranty and this is a diagnostic of a failure not a normal oil change. When I contacted Subaru of North America I still got the run around, and I feel as if they are hiding the fact that they have a whole fleet of vehicles out on the road ready to blow engines and they are going to do the same thing they did in the past with the 2.5 and blame the customer.
I bought my 2013 Subaru Impreza and with approx 10,000 miles I got a low oil light on. I found out my Subaru burns a quart of oil every 2500-3000 miles. That is unacceptable for a brand new car. Subaru is selling a lemon.
Vehicle will not start after an extended period of attempts. Appears to happen most often when vehicle is parked (either indoors or outside) for more than several hours. Car will crank over for 10+ seconds and will not start. After multiple attempts, car has started eventually. Have communicated with dealer and sia offices that I have noticed the car will make whirring noises that come from the back rh side of vehicle - and also a clicking noise near center of dash when turned off and sitting. This will go on for over 5 minutes at a time, which must drain battery since car is not turned on or engine running. Was told by dealer that this is the emission system "purging" itself - and is considered normal for this vehicle. Sia offices confirmed this and also stated that nothing is noted in the current owners manual which explains this feature. My concern is that the car is unable to start when required to - and am guessing that it might be related to this unusual feature.... regardless of origin, safety issue with car not starting and being ready to operate when normal starting procedures are followed.
A D V E R T I S E M E N T S
- Hailey,, ID, USA