This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield experienced a very minor impact from a small piece of gravel, immediately resulting in a small chip. Within 24 hours, the chip had become a large crack through the middle of the windshield. Windshield glass on Subaru Forester is thin and brittle, this is a common problem on this vehicle.
Windshield cracked with just a small rock hitting it. There is now another crack on the other side of the windshield and I have no idea when it got there. The windshield sounds very brittle when the smallest thing hits it. The windshields are defective, I have friends that have the same problem. I have the eyesight technology, so replaceent is very expensive.
I bought this car 2 weeks ago with 1,950 miles and my windshield cracked with no reason. I don't know why or how that happened. I am afraid to drive the car first because I have a broken windshield and second because obviously that windshield is weak or lacking of safety.
6 month old vehicle suddenly have crack on windshield. Reported the issue to dealership and was told it is due to impact - car is parked under a carport, did not and/or got hit by anything the day before, and have 12 inches crack across the windshield the day after.
I came out to the car and there is a large foot long plus crack from the bottom of the windshield up on the passenger side. It developed out of nowhere.
- Bothell, WA, USA
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Returned to my car after overnight sitting in drive way and a crack in the windshield appeared directly in front of the driver. It started at the base, ran up about 5", turned toward the center of the car and so far has run about 15" and is advancing. There is no evidence of impact. The vehicle has 5069 miles on it as of 02-26-21.
While driving down the freeway, my windshield made a pop noise and a foot long crack appeared a few minutes later. There was no object that hit the windshield nor any visible debris on the road. See dash cam at the 9:26:11 mark. Here's a link for the video: Https://drive.google.com/file/D/1segzlhzpfqde4bkxeefa8G91nvkrs1dw/view"usp=sharing images: Https://drive.google.com/file/D/18O4P7W30sopffzm4Z4ambehmg5R8fdj6/view?usp=sharing https://drive.google.com/file/D/1dpf2pz0nevrgjnxxbol2adyrylma_xfb/view"usp=sharing
Last night on 02/19/2021 I parked my vehicle at home in the driveway, and the windshield was fine. There was no damage, nothing hit my car while I was driving last night. This morning when I went to go to work, I noticed a large crack that appeared, approximately 12 inches in length. The crack had developed apparently on its own, while the vehicle was in park. The crack continued to spread while I was driving to work over the course of 30 minutes, and is now approximately 24 inches in length.
A large fracture on the windshield appeared (roughly 16 inches long) with, in my opinion, no obvious impact. I only noticed the fracture after the vehicle had been parked for a period of time. I took the car to the Subaru dealership to get the fracture inspected. The service manager ran a ball-point pen along the fracture and found a small indentation (less than 1/32 inch deep) near the a pillar. The dealership claimed that this indicated the fracture was due to an impact and not a defective windshield. Consequently, the dealership refused to replace the windshield. I have since filed a claim with my insurance and I am in the process of getting the windshield replaced.
Purchased a new Subaru Forester sport May 25 2020, the morning of 1/22/2020 we woke up to a crack in the windshield from passenger side all the way to the middle of the glass. The vehicle is garage kept and very well taken care of. The weather was certainly not an issue as it does not get below freezing often (espcially in our garage) in the southeast this time of year. I walked out to start the car to let it warm up before driving as I always do, walked back inside for about 5 minutes then walk out to find a huge crack across the windshield. I dont use the defrost or heat, just the heated seats, so glass heating up to fast couldnt have been the issue; not that it should be an issue. However I did notice a small pin prick of a chip in the glass upon further inspection. That said, this glass is far too fragile and im already expecting to be replacing it again as this has been a problem with Subaru for a few years now. $1500 to replace the glass and re calibrate eyesight. Expecting insurance premiums to go up at some point. This glass is beyond defective, weak, and what is going to happen when something slightly bigger hits it? I do not feel safe driving one of the safest cars on the market...
Windshield chip and break really easy I have been working in a bodyshop for 20 years and ever new Subaru own I have talked to have complained about the windshield cracking but that's the only thing they have bad to say about the cars
Car purchased on 1/25/21 from dealer with 8700 miles on it in good condition. By 1/30/21, one crack and 3 chips were developing on windshield. Did not happen during driving. We have put about 200 miles on it. Hailed on 1/29/21 but no damage to glass sunroof or other windows.car spends most time parked in lot, not on street.
Windshield cracked for no apparent reason within months of owning the brand new car. The crack seemed to come out of nowhere while the car was stationary in my garage over night, and gradually grew much bigger over time.
A D V E R T I S E M E N T S
- Moon Township, PA, USA