This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On June 4, 2021 me and my famliy went for a 3 days road trip from Cirlce Pines Minnesota going to Duluth MN. The drive was approximately 2hrs plus. 12 mins. before we reached our destination the windshield suddenly showed a crack about 12 inches out from no where and blocks my visibility while driving. I went to my car dealer on 6/8/21 at Morries Subaru brooklyn park and asked for a replacement warranty but they denied it. 2020 forester windshields is so Dangerous because even a small rock will make it crack and blocks clear visibility while driving. This is happening to more and more subaru cars with eyesight technology. NHTSA should investigate if there is manufacturing defect or engineering defect with this windshield for a safer road and driving experience. I have a dashcam video of the said incident. I am more willing to submit it for your reference.
Windshield cracks spontaneously. Driving on well maintained roads and brand new car has windshield damage that shows abnormal cracks with no or unknown cause or normal road conditions.
Driving at low speed heard a slight noise. Didn-??t see any damage but the windshield cracked. Within about 2 minutes the crack spread approximately 3 inches. Within another couple minutes the crack extended vertically and then turned horizontally running another 10 inches. I have never had a crack occur and extend in this matter. Replacement and calibration of Isight technology according to satellite and the dealer costs are around 1900 dollars.
I have noticed several cracks in the windshield of my 2020 Subaru Forester. I first noticed a small crack on the upper drivers side. I have now seen multiple cracks that do not appear to have an origination point of impact from an object. Additionally I have a crack that it forming in the area of the cameras for the eyesight which may lead to degradation or failure of the equipment to operate properly. The event that caused the cracks is unknown.
- Baldwinsville, NY, USA
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1in to 2ft long cracks are being created across the windshield at the slightest impact of any small pebbles. Windshield is extremely easily compromised. Vehicle was in motion on the highway when a small pebble hit the windshield, instantly creating a 2ft long crack across it. The second occurrence was also on the highway while in motion, when another small pebble impacted the windshield, instantly creating a 1 inch crack.
My windshield is cracking from the top down behind the rear view mirror for no apparent reason, no rock dent, no impact, the vehicle was in my work parking lot and I noticed the crack upon leaving work at 4 pm, drove to work at 8 am was daylight and no visible crack noticed
I just walked out to my car parked in my drive way there was a huge crack in the windshield I haven't hit or been hit by anything this is a new car haven't even had a a year yet don't understand why windshield would crack so bad goes from the passenger side to the middle of the windshield
Windshield cracked, started below wiper in the middle of glass, crack about 8 inches perpendicular to the hood. The vehicle was moving about 20 miles per hour in the rain turned on defroster and saw the crack.
I travelled to work and the windshield formed a crack on the upper left side of the windshield (driver's side). It starts at the corner and proceeds (so far) to be 1.5 feet long. There were no oncoming vehicles or vehicles that I was following. It was a left hand turn, low speed.
A small chip on the black edge of the windshield occurred the end of February, then it turned into an 18' long crack across the windshield within a few hours on a road trip.
Windshield literally cracked from one side to the middle from a small pebble (the first pebble I've had hit the windshield). I just got this car, barely even broken in at 7,000 miles. The safety features from eyesight don't work properly after this which poses a major safety issue.
A small, approximately 3" crack appeared on lower driver side of windshield with no apparent impact at that time. Vehicle was parked and the cracked was noticed in the evening. Contacted Subaru who directed to take the vehicle to a dealer for evaluation. While waiting for evaluation (several weeks), the crack continued to grow to approximately 18". Subaru determined an impact caused the crack, though the only possible impact site was approximately 1/16" in diameter. Vehicle was purchased one month prior.
Very small object hit windshield near edge of windshield where black coat and clear glass meet. A roughly 12" crack immediately appeared. I was driving on a tollway when the object hit the glass.
I received a chip in the windshield my 2020 Subaru Forester on October 8, 2020. It occurred while driving on the interstate. It appeared suddenly in my field of view but I didn't see or experience anything that could have impacted the windshield or caused the chip. A professional windshield repair company attempted to repair the chip the next day, but in the process, caused a large crack to spread across the windshield. The windshield was then replaced at a Subaru dealership on 10/28/20. I have attached a document of the windshield replacement work done. On 12/22/20 a chip appeared on the new windshield while driving on the interstate. Then on 3/7/20 a large crack in a different location appeared and spread across my field of view. I have attached photos of the chip and the large crack on the newly replaced windshield. I will now need to replace the windshield a second time. This will be my 3rd windshield on this vehicle and it is only 1 year old. Even with a new windshield, from my experience so far, the chances of my field of view being impacted suddenly by chips and cracks while driving is very high. The cause of the cracks appears to be defective glass used by Subaru for the windshield.
Windshield just cracked down the middle out of the blue. While driving to work in the morning an on coming light reflected of my windshield oddly. I looked at it closer at a stop to see a crack starting from the top of the glass going right down the middle of the eyesight cameras.
Chips/cracks in window. Multiple small chips from pebbles/debris/salt from salt trucks. A dime sized crack that had to be sealed and fixed. I don't have the exact date on hand but it was covered through geico insurance and fixed through auto safe glass repairs
A D V E R T I S E M E N T S
- Circle Pines , MN, USA