This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving lower than 40 M/H on the city street with nobody in front when wipers were on due to snowing, a small crack suddenly appeared right on the bottom going vertically, almost in the center of windshield. It was about 6-7 inches before car was parked in the garage. In the morning noticed that crack changed the direction horizontally to the right, growing more for 2-3 inches. It's brand new 4 months car. At the dealership, the way how they handled my problem, they knew everything but played dumb, told me there was some debris which hit the windshield. And it's not visible because it is so small. There is no any evidence of impact. Besides, the crack started right at the bottom/edge of the windshield. I hoped that on Forester 2020 models, Subaru fixed the previous model issue. But look like they just don't care. Surprisedly, with so many complaints for 2019, they still have 5 stars!!!
Two days ago, after having the car for about three weeks, we had a crack appear and grow from the top portion of the windshield. On our drive yesterday, there was one incident where ice came down from a power line and hit the car, but I'm positive we weren't hit by any rocks. And we're talking about a skin of ice off of a power line, not a large chunk or anything of the sort. I live in new england, and every vehicle on the roads here has to deal with similar situations after every winter storm. We didn't see any crack right away, but about 15 minutes later noticed a 4" crack that has now grown to roughly 16", and is right in the driver's field of view. I've done some googling and reading, and I'm a little worried after reading about so many other people having similar problems (tons and tons of stories of people going through multiple windshields, spontaneous cracks, class action lawsuits, etc) I called the dealership I leased the vehicle from, and the person I spoke with was rude and unhelpful, basically telling me that these things happen in new england and that it would cost $900-1500 to replace the windshield and re calibrate eyesight. He said that anytime something impacts the windshield this should be expected, but I am 100% certain that no other vehicle I've driven would have ended up with a cracked windshield in the same circumstances. It makes me worry about how brittle the glass must be if it cracked so soon and so easily. Seeing as this is an obvious safety issue I'm very unsatisfied with how the first few weeks of our lease have gone. We haven't even made our first monthly payment and we're looking at possibly $1500/filing an insurance claim?!
February 5, 2020, just got in the car to start driving it and noticed the windshield cracked for no reason starting at the very bottom center and is about 8 inches long already. It was not there earlier in the day. It just appeared suddenly and could not see any rock chip in the area.
I have a brand new, 2020 Forester (touring). When I had it for 21 days, I picked up a small rock in the windshield.the rock was small but it ruined my windshield. It I immediately spread across the windshield and is now covers three areas and more than 1/2 of my windshield. I have been reading up on Subaru issues and I understand the windshields are a problem...but I didn't expect this. The windshield has to be replaced and the estimate is over $1400. Traveling from corpus christi to san antonio on hwy
Driving on I-5 in seattle area, a rock from an SUV hit my windshield causing an immediate chip on the driver side of the windshield in the line of vision.
- Spanaway, WA, USA
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Car is brand new. Within 2 weeks of purchasing already 3 chips in windshield when no rocks were observed hitting. One of the chips is in front of the eyesight system and if it grows it will hamper the safety systems of the car. It will cost me around 1700 dollars to repair something that should have never happened.
I purchased the vehicle on Saturday, November 30, 2019. As I began my drive to work the following Friday (December 6), I noticed a small crack at the bottom of the windshield. I reported it to the dealership since I purchased windshield repair coverage and the insurance company stated that I needed to contact the dealership since my vehicle wasn't in their system yet. The dealership said that it would have to look into it and get back with me. The following morning when I went to drive the vehicle, the crack spread to more than 6 inches. I was told that my coverage does not include windshield replacement, which is now required due to the size of the crack, and that it would cost $859.19 to do so.
When the front windows are open and then closed they always come up from the inside of the door wet. This happens whether or not the car has recently been to the carwash/ its been raining outside/ or not. Condition has existed since I purchased vehicle.
We very recently purchased this 2020 Forester....less than 1000 miles. The vehicle was parked in my driveway and when we got in it the next morning the windshield had a small crack in it! I hope this isn't a sign of things to come, especially after reading the posts on here of 2019 Foresters with windshield problems. I took it straight to a windshield repair company and had it repaired before the crack got worse.
A D V E R T I S E M E N T S
- Arlington Hights, IL, USA