This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a approximately 2 ft long windshield crack emanating from the lower driver's side and extending toward the center of windshield. The crack was noticed while driving but time of origin is unknown. A tiny rock chip is located a few inches from the start of the crack and seems inconsistent with the length of the crack, based on past experience with rock chips.
Windshield cracked by small pebble on 3rd day of lease of car. Driving approx. 30mph when car going only a little faster changed lanes and threw pebble. On a paved road.
Front windshield on drivers side, upper portion, cracked for no apparent reason. Vehicle was travelling at approximately 40 mph on an on-ramp to an interstate highway.
Windshield cracked and needed to be repaired by insurance roughly 5 weeks from purchase. Driving down the freeway when suddenly I heard a little snap, that's when I noticed a small crack start to form. Grew to a little larger than the diameter of a quarter before my insurance had someone repair it 6 days later
My windshield cracked on January 14, 2020, which was exactly one month and one day after I purchased the car from the dealership. I have not gotten it repaired yet since I am trying to keep track of the lawsuit against Subaru, but I wanted it documented that I am having a windshield issue as many others have had.
- Champaign, IL, USA
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2020 Subaru Forester sport purchased new 3.5 months ago. Vehicle was driving along local highway when a rock hit the windshield. Immediately there was a 5 inch crack formed directly above the driver seat. Over the next 10 minutes, the crack expanded downward into the driver line of view and across the width of the car another 10 inches. Even after the vehicle was stationary and parked inside a garage overnight, the crack grew another 3 inches.
Had vehicle for less than one month and noticed a crack on windshield from top middle at rearview mirror level. Crack was 10-12 inches by end of day. Next day notice small chip on bottom of windshield. By end of second day that chip expanded TO14 inch crack from bottom middle of windshield. Now have 12-14inch crack from top middle of windshield and 12-14inch crack from bottom middle of windshield. I believe both of these cracks to have originated from small rock strikes on freeway driving, but I've never seen such extensive damage from what is considered normal highway driving after driving for less than 2000 miles on vehicle.
Returning from vt on road that I have frequently travelled with no issue. This time driving my 2 month old 2020 Subaru Forester sport on I-95 and I noticeo a small ding almost dead center bottom of front windshield. I had heard couple small pings while driving, but nothing strong or loud, and was suprised by the ding in glass. Over remaining 2 hr drive home, chip turns into about 5-6 inch crack that runs upward. Next morning crack is over 10 inches. I was struck by the initial ding in glass, because there was no unusual and intense noise of stone hitting the glass. And I have never had a front windshield crack, even if I have had windshields dinged by stones on highway. Struck me that this was unusual. A month later, I began reading about the possible defective windshields on 2020 Subaru Foresters and wonder if my windshield was originally defecentive/weak.
On approximately 02/06/2020 I noticed a very small chip in my windshield. I assumed it was from a thrown stone, but I can't confirm that. On 02/12/2020, I parked the car in a long term parking lot near detroit metro airport. When we returned on 02/20/2020, the small chip had expanded to a full crack spanning from the edge of the passenger side to nearly the center of the windshield. The car had not been moved, or even started. It had sat stationary, in the open air, in this parking lot while we were away on vacation.
This is the second incident with my windshield being hit with a rock and cracking. The first incident happened 1/18/2020 complaint #11300348. The second incident happened 2/22/2020. Driving on I5 in Tacoma, wa a rock from a vehicle in front of me struck my windshield on the drivers side lower portion of the windshield. This vehicle was purchased new on 11/1/2019 and now has two cracks in it. The first crack was attempted to be repaired but unable.
We noticed a crack in the windshield that seemed to appear overnight. We had no memory of any sort of pebble impact. There was no divot in the windshield as far as we could see, just a crack of ~ 3 inches near the lower center of the front windshield.
My windshield cracked for no apparent reason. The crack began on the drivers side about midway up from the very left edge. I noticed it when I parked my car at my mothers house having driven one hour to get to her house. It was about a 3-4 inch crack going horizontally from the edge. In one week it is now over a foot long. I do not recall my windshield having been hit by a rock or anything and I have been the only driver of my vehicle.
Owned new car less than a month and passanger noticed crack originating near bottom of glass middle passanger right side windshield. The crack grew to 8 inches that day. I have no recollection of a stone or object hitting and the location seems unlikely place.
Windshield cracked from left to right side. This occurred when vehicle was stationary but winds were heavy in the area. Assumption is a small rock hit the windshield as I can see a minuscule chip where the crack starts on one side. Vehicle is 3 months old.
I noticed 4 small chips in the windshield when I was drying my car off after washing it. I do half my driving on the highway and am assuming the chips are from debris being kicked up from the vehicle's in front of me. I have heard a few pings on the windshield but did not notice anything at the times it happened until taking a closer look after drying my car.
I was driving on a two lane road with one car in front of me and a car next to me. Without hearing any impact or seeing any rocks, I noticed a crack in the bottom, middle of my windshield. It was about 6 inches long with no impact mark. The crack continued to expand before getting fixed 2 days later.
Spontaneous crack in moonroof glass while parked in a garage. Little to no temperature fluctuations and no mechanical pressure (driving or opening the moonroof).
Purchased car new, last week of January 2020. Within the first week I found numerous small chips in the windshield and there were no rocks that had struck the windshield. Yesterday while driving 45 moh on a two lane road a small rock was kicked from an oncomig car and put a large chip and crack in the windshield. I got the chip and crack repaired from safelite however after searching online I found this is a common problem for the new Foresters. My previous 08 Subaru windshield never had to be fixed and it had been driven over 180000 miles. It took large rocks and just received small nicks. I have only 1148 miles on this new car and already have had to have the windshield repaired. Subaru needs to step up and revise the thickness of the windshield. It is unacceptable and is unsafe.
On 2/13/2020 my windshield cracked over 12 inches long in a matter of seconds while in motion on a street. There was no hit sound. I took it to the dealer and the claim a very small rick hit the windshield causing the crack and manufacturer waranty wont cover. I cant believe a tiny rock that barely has an impact point will hit my windshield and course such a big crack in a matter of seconds.
A D V E R T I S E M E N T S
- Corvallis, OR, USA