This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In June 2020 a rock on the highway hit my windshield and by the time I had arrived at my destination, the crack had grown to over 6 inches in length, so a replacement was required. It was replaced by safelite in July 2020 (limited staff due to COVID). In April of 2021 my windshield was again struck by a rock from the highway and, while it started as less than 4 inches in length, quickly grew to over 6 inches within a matter of days. Since this would be the second time replacing my windshield and I still needed to commute 30 minutes to work via the highway for another couple months, I withheld reaching out to Safelite to get my windshield replaced until I could move residence and not have to take the highway every day. It was replaced in July of 2021. This ended up being the wise decision, as between April 2021 and July 2021 the windshield sustained two more cracks, for a total of 3 well over 6 inches each. Yesterday, March 10, 2022 my windshield was once again struck. This time it looks like if it were hit with a baseball bat, but I was on the highway, so it may have been a bird. I am aware of a current lawsuit against Subaru for weak windshields on 2017-2020 vehicles, which my 2019 Forester falls into, so I can't help but wonder if it's just really bad luck, or a bad lot of weak/defective windshields. I know Safelite fixed them instead of Subaru, but I am under the impression that they were made by the same manufacturer that supplies the windshields to Subaru.
While the vehicle was parked in a driveway, the windshield developed a 10 inch crack in an upside down "J" shape, originating from the bottom edge of the windshield. There were no debris impacts in this area of the windshield and no "pitting" is visible that would have compromised the structural integrity of the windshield. There have been multiple class-action lawsuits related to the issue of cracking windshields and in my opinion this should be investigated and considered for a recall.
Windshield cracked around September 10 of 2021. Forward warning went off at times since crack. I had windshield replaced and new windshield cracked 4 months later. I must pay $500 deductible. Now the crack on new windshield is 3 weeks old and has spread to approximately 15 inches. Windshield must be replaced again. Forward safety now goes off at times as with previous windshield when it was cracked.
Windshield cracks very easily. It has cracked on my 2019 Subaru Forester Premium trim two times in the last two years. This is just from the normal debris flying off the road. The first incident happen in Aug 2020, Second January 2022.
Small rock hit windshield while highway driving and created an impact point in the bottom-center of the windshield, affecting eyesight and requiring a replacement per Subaru dealership.
I have owned my certified pre-owned 2019 Subaru Forester for less than a year, with under 30K miles. Within the last 2 months I-??ve gotten a crack and a chip in two different areas of my windshield. Nothing out of the norm happened to cause this. I only drive 20 miles round trip for work daily and some errands around town on the weekends.
Yesterday, when we got into the car (2019 Subaru Forester) we noticed a large crack in the windshield. It started near the edge where the glass meets the frame, and went down and curved towards the driver side. If it were a straight line, it would be at least 10 inches. We had not had any rock strikes while driving and the windshield showed no signs of cracks the day before. The car has a little more than 12k miles so still very new.
Yesterday as I was driving home, I heard a -??pop-?? noise & I looked at my front windshield I saw a 6-?? crack in the lower section of my windshield underneath the left wiper blade. I have approximately 22,000 miles on the vehicle. I got it brand new on 7/3/2019.
3 chips in the windshield very quickly and had them repaired. This windshield is a rock magnet and easily chipped. Only had 1 windshield cracked and less than 3 dings repaired with all my other vehicles in over 40 years of driving. Also, just driving down the road the windshield cracked right at eye level all the way across the drivers side. Now while driving, have to have seat raised all the way to be above the crack so road view is not distorted or impaired by the crack. Have not replaced it yet because of expense to do so for insurance, Eye Sight reprogramming, researching what brand windshield to replace it with that is not so susceptible to dings / cracking, why this vehicle has more issues than any others I have had and whether purchasing / installing a rock deflector would help. Something to note, that as of this post there are 514 complaints total for this vehicle posted with two thirds of them having to do with visibility (windshield) issues (313 + 25). Not to mention the other Subaru vehicles with the same issue around this time period. Something is not right with these windshields!
Driving on the highway, and a small pebble hit my window and cracked it. This is the second time in the three years it's been driven (~34,000 miles). The windows seem to be weak as compared to other cars. The repair is expensive because of the eyesight system.
Numerous small chips throughout normal driving conditions. Mostly pitting. However one rock chip (starburst) received from opposite lane traffic. Had glass company seal, but approx 1 month later it spread across. Throughout my history I've never seen such a fragile windshield.
A pebble struck the lower right corner of the windshield which precipitated a long crack going one-third of the way across the windshield. I have had many rocks hit my windshield in other vehicles and not once have they started a crack across the whole windshield. In contacting Subaru of Surprise service center, they notified me of a two month backlog order for a replacement windshield.
My windshield cracked for no apparent reason. To the best of my knowledge, nothing hit the windshield itself. I was parking the car and all of a sudden I noticed the crack. Single line from the left edge. No chips or divots that I can tell
A D V E R T I S E M E N T S
- Rogers, AR, USA