This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Spontaneous cracking of windshield. There is no evidence of any damage on inside or exterior of windshield. The crack appears to be in the interior fabric of the glass projecting down from the dotted portion adjacent to the rear view mirror. The car was in the garage, temperatures outside were moderate. We had a similar problem with a 2015 Subaru Forrester that had the windshield replaced under a previous ruling. This model year does not have an official recogniton of the continuing problem in manufacturing. Replacement and recalibration cost about $1400.
The windshield was cracked. I heard a pop and then a 15 inch crack spread horizontally across the front windshield in a couple seconds. This is a safety issue because it impaired visibility and altered the integrity of the vehicle. I took pictures of it. It has not been inspected or fixed yet but I have an appointment to do so. There were no warning lights
- Hartland, WI, USA
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I purchased my 2019 Forester brand new and have had minimal issues-?? most are just annoyances. However, this past weekend I got in my car and there was a spontaneous crack through the middle of the windshield. By the second day, it has expanded to halfway or past halfway across. The crack in directly in the line of sight. When looking into replacement, I realized this is a common issue. I have had cracked windshields before, but they are usually gradual and you have an opportunity to repair it. There was no chance of that since this just seemed to appear.
Windshield cracked from passenger side "a" pillar 1/3 of the way down from the top across passenger side windshield to the middle of the windshield. Aside from the obvious safety factor the crack also rendered the car's adas "eyesight" system ineffective.
We have owned the 2019 Subaru Forester for approximately 3 years and have had to replace the windshield FOUR times due to cracking (some that have occurred without noticing a chip from an object from the road. When we purchased this vehicle, the dealer suggested we purchase a fairly expensive extended warranty for the windshield without disclosing that the Forester (and other models) have a much greater tendency to crack and the manufacturer recently went to a windshield what was much thinner to save money. When we purchased this vehicle I was focused on purchasing one for my daughter to use to finish medical school and to get her started on her own. Man, was I mislead on reliability of Subaru! With regard to safety, I would say that safety is at risk anytime a windshield is cracked. This can and does impair vision, etc. Subaru should be made to replace the windshield with one that is thicker and more sturdy to reduce the constant cracking that we and others have encountered.
for the second time in less than 8 months the windshield has spontaneously developed a significant crack though driver's sightline that requires the windshield to be replaced at outrageous expense.
A crack appeared in my windshield on the passenger side starting from the bottom side slanting towards the middle of the passenger's vision. I do not recall anything hitting my windshield. In researching a replacement cost I read a lot of complaints from Subaru customers who had to replace their windshields, some several times, because of thinner glass used by Subaru. Several reports included the 2019 Subaru Forester with low mileage. I have a photo as I plan to have it repaired soon. I have not yet contacted my Striver dealer nor Allstate insurance agent. Please note: I loaded my 6mb photo but had to delete it to be able to continue.
Windshield - Randomly cracked while parked in garage (no rock or road damage). Windshield crack started at bottom middle passenger side, spread across entire windshield. Second time windshield cracked in same location with no evidence of rock or road damage. Windshield was replaced with OEM windshield when the crack happened again.
UNKNOWN. Don-??t know how the windshield cracked. It starts at the top edge of glass, goes around the shaded part of windshield in front of rear view mirror and then down middle of windshield. From top to bottom it is 14 inches
It did not take more than one week after buying my new 2019 Subaru Forester in November 2019 when the windshield cracked for no reason. Due to the cost I have not replaced the windshield even today. I just read that there is a court case that forces Subaru to replace my windshield but requires me to file with a complaint through the NHTSA. Please accept this as my complaint.
I have only had my car for about a month and already there are three chips in the windshield that weren't present when I bought it. The latest one appeared today.
The windshield on my 2019 Subaru has cracked for the second time. This has taken away many of the safety features that comes with the car due to the cameras not working properly or not at all. This second time it cracked its cost me money through my insurance company. No one has physically seen my windshield except me. I currently have photos with Progressive and they-??re still reviewing my claim. This happened once before when a cement crew had sawed cement fibers into the side of my car and just so happened to crack the windshield in the process. But the angle from which they were spraying the cement fibers didn-??t make sense at the time. Then it cracked a second time and I looked online. I found the lawsuit and other people complaining online about their windshields as well. The second time it cracked, I do not know how. I came out to my car to find an impact point and spider cracks coming from it. I-??m thinking a rock hit it on the highway but didn-??t fully crack until it snowed or something.
A D V E R T I S E M E N T S
- Princeton, NJ, USA