This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A spontaneous crack in front windshield with no history or evidence of rock whip or damage occurred with brand new vehicle (130 miles), crack began at roof line in area immediately above the rearview mirror and extended below the "dot shading" around the rear view mirror. Glass repair person noted no evidence of damage, window was replaced and billed to my insurance. Now at 32,000 miles in the same location, another crack has appeared. Glass repair person again reports no evidence of rock chip or damage, and he thinks that the crack seems to be on the inside, not on the outside. I am the only driver, and the car is garaged when not in use.. I am not certain of the date this occurred the first or second time because it begins in an area where the mirror obstructs my view of it and I don't notice until it extends beyond the rearview mirror. First time it was noted when I took care in to have glass treatment put on (to reduce night glare) and they were unable to do it because of the crack. The car only had 136 miles at this time. Second time I noticed it about 11/2/19. Scheduled for replacement on 12/5/19.
The contact owns a 2018 Subaru Forester. When the contact pressed the defrost button, a small crack was noticed on the windshield. The crack progressively grew larger and developed into a crack from the center of the windshield all the way to the roof. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 16,000. The VIN was unavailable.
I was driving on a side street, about 20mph when the rear door window on the drivers side shattered. It appeared spontaneous, I didn't specifically hear anything hit the window, and I don't remember there being other cars around that would've kicked something up off the road...I just heard a pop and all the glass shattering. Earlier that morning I had heard creaking noises that I had thought was just stuff moving around in the back of the car, but maybe it was the window beginning to fail?
Windshield was chipped by a flying rock 1/2 inch from lr corner while driving. Next day while parked in a parking lot during the day, a 3 foot crack developed in windshield. The next day the windshield cracked in half while sitting in the sun while parked. Replaced windshield and now the passanger side of the front seat floods when it rains.
I was driving down my street (a side street in front of my house) and the car in front of me spit out a rock. It hit my windshield and broke. It broke from left to right, almost completely across. My dealer had to order the wind shield. It was installed on 9/8/18 which also required a re-calibration of the eye sight system. I have the receipts from the dealer, but didn't want to upload them since it had personal information on them.
I just read of a class action suit against Subaru for defective windshields in late model Foresters. We had to replace the windshield on our 2018 Subaru Forester in August of 2018. We came out of the house one day and noticed the crack in the windshield. We did not know there was a widespread problem with this issue.
I woke up one morning to find a crack in my windshield in the bottom right (passenger side). I park my car in our driveway, not in the street. I rarely even drive on the highway as I work a half mile from my house.
Was driving along on the freeway on my way to work, heard a crack, but did not pay much attention. When I got to work, I saw a crack in the bottom part of the windshield approx 2inches in length. When I got back from work and looked at the crack the next day, it appears that's the crack grew another 2 inches. Called my dealer ship and soa (Subaru of America and filled a report and asked if my less that 1 year old car that had its windshield crack spontaneously is covered, I was told not and that replacement parts will cost est $750.
While driving on a paved road(no gravel or rocks present), my windshield cracked in the lower passenger side. I had the windshield replaced and the safety system recalibrated at a cost of almost $900.I was driving on a straight road at about 45 mph at the time.
Before entering freeway, at low speed, a crack appeared on the windshield. Seems to stem from the lower black strip on the windshield. There is a small impact point stemming from the black strip along the lower side of the windshield and the crack immediately grew to about 10'' vertically upward from that. The next day, the crack curved and grew another 10-15'' in length across the passenger side. I did not notice anything impact the windshield. A car was ahead of me but was about 2-3 car lengths ahead at low speed as it was a frontage road before entering the freeway ramp.
Windshield developed a linear crack after being struck by an empty wiper arm during the changing of a wiper blade. The crack grew from 6 inches on the first day to 14 inches on the second day.
I have had this car since April 2018. During my first week of ownership a small rock hit my windshield while driving on the highway and put a crack in it I got repaired. I'm constantly getting chips. I avoid driving behind semis and other large trucks.I have been reading that this is a very common problem with late year Subaru's. I feel Subaru needs to improve the quality of glass they use. I want my experience with Subaru documented. Hope something can be done. I've never had such a brittle windshield before.
Noticed small crack in windshield last Tuesday, starting just above a clip on wiper. Assumed, at first it was dirty windshield from light rain & wiper use, but then Saturday it moved about 6 inches mid day parked then halfway across driver side a couple of hours later parked. I have not been hit by anything big or small. I have read that this windshield issue has been in every Subaru models. I want Subaru to pay for this!
I've had my 2018 Forester for just one year and two windshields have cracked from minor rock strikes. The factory windshield was replaced at 11,670 miles on 12/17/2018 and was replaced with Subaru oem glass. Now at 24,000 miles the replacement windshield has cracked from a minor rock strike. I was driving the vehicle when a car passed me. The sound of the rock strike was barely noticeable and I didn't notice the damage until my passenger pointed it out to me. Subaru windshields are too fragile and break easily which is a safety risk. I will be replacing this second Subaru windshield with aftermarket glass.
A D V E R T I S E M E N T S
- Ocean Park, WA, USA