This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 3 month used certified 2018 Subaru Forester xt from a dealer. After driving for commuting for a month or so, I realized there was a crack on the windshield. I don't know what caused it or how it happened but one day I saw the crack out of no where.
We recently bought the car certified pre-owned and less than a week later there was a mysterious chip out of the windshield. Nothing happened while we were driving to cause this chip, so I believe it happened while stationary.
- Albany, NY, USA
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Windshield crack/chip. I noticed this while at a stoplight and not in motion. Chip seemed to appear on it's own. This seems to be a very common issue on these model Foresters, glass isn't up to par.
The contact owns a 2018 Subaru Forester. The contact stated while entering the vehicle, it was discovered that there was another crack in the windshield. The contact stated there were no rocks or any foreign objects that caused the crack. The contact stated that the windshield was replaced once for a similar failure. The vehicle was not taken to be inspected nor repaired. Neither a dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Unknown. I drove my car back from a weekend trip and saw no damage during that time. I then parked in my driveway and did not drive my car again for 3 days. When I returned to drive my car, there was a large crack across the driver's side of the windshield. The crack did not seem to have propagated from damage from a projectile and was not present when I had driven my car 3 days earlier. Based on the size and location of the crack, I had to replace the windshield.
The contact owns a 2018 Subaru Forester. The contact stated while entering the vehicle she noticed a crack in the windshield. The vehicle was not taken to a dealer or independent mechanic for repairs. The manufacturer was not notified of this issue. The approximate failure mileage was not available.
I was driving down highway no one was around me. I heard a small ping. The next morning there was a large crack across the driver side. I have never had a windshield crack even with much more force. My first thought was the windshield is defective. The same thing happened to my sister who bought a new crosstrek.
Defective windshield. No stones or rocks hit it. Just started cracking in numerous locations from cold weather. Seemed like it cracked when the defroster was put on in cold weather. Cracks everywhere.
I bought my 2018 Subaru Forester in December of 2018. In August of 2019, a small pebble hit the lower left side of my windshield while I was driving home from work on a city street. The next afternoon, I noticed an approximate 2 foot crack across the left side of my windshield when I got in my car, and it significantly impaired my ability to see as it was right in the middle of my line of vision. I had to wait about a month until a replacement windshield was approved by my insurance, ordered by a local repair shop, and finally installed in my vehicle. Less than four months after replacing my windshield, a tiny pebble the size of a pinhead hit the lower left side of my windshield again. I couldn't even see a mark, it was so small. One day when I was getting in my car, I noticed a foot long crack in almost the exact same place as last time. Once again, it is impairing my ability to see well. My car has 10,000 miles on it and I rarely drive other than to work and back home. I've had several other cars in the past 18 years and have driven them much more than this vehicle and never once did my previous windshields ever crack. It seems like Subaru must have defective windshields as they crack far too easily. This seems like a major safety issue and needs to be investigated.
On several occasions while driving on the highway, my eyesight feature suddenly disengages and my cruise control ceases to work and no lane assist or other safety features contained with the "eyesight package" work for extended periods of time. This has occurred when it is raining or snowing.
Multiple cracks on the windshield. Some cracks are from very small rocks and my insurance covered it. The most recent crack is very large and didnt appear to start from any rock. This windshield feels very unsafe.the vehicle was stationary.
A D V E R T I S E M E N T S
- Shoreline, WA, USA