The contact owns a 2008 Scion Xb. The contact stated that the vehicle was burning oil excessively without warning. The oil had to be replaced three to four times after an oil change. The contact took the vehicle to an independent mechanic, but it was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was unknown.

- La Mirada, CA, USA

I just purchased my Scion Xb in January 2019 and within three weeks I had the oil light flashing so I took it to get an oil change at midtown Toyota in Chicago. Within a few weeks I noticed that my oil light started flashing again so I checked motor oil and came to find out that I didn't have any oil. I called midtown Toyota where I had my car serviced and asked him if my vehicle had a recall as far as the oil problem that I was having" he said yes there was a recall on my vehicle, however the recall had expired in January 2018. Now I've had the car. Now I've only had the car for two months which I'm financing and the service department told me that I will have to pay out-of-pocket for this car to get that recall fixed. I do not feel that it's fair for any dealer I do not feel that it's fair for any dealership to sell a vehicle that has recalls and that have not been taken care of by the previous owners in the past. Is there anything that Toyota can do for me to get this re-car fixed free of charge as I am done new owner of this vehicle"

- Hanover Park, IL, USA

On 1/11/19 I took my 2008 Scion Xb to Toyota one of oakland for 150,000 mile service (my mileage was 104,809 at the time.) at the appointment, I explained I noticed my car using more oil than usual. I had the 100,000 mile service completed on 8/10/18 and noticed I had to add additional oil to the engine since then, approximately 3 to 4 quarts. The weekend of 11/11/18, I noticed the oil was low when I checked the level, but the oil light never came on to notify me. The technician told me that Toyota had an excessive oil extended warranty which expired last year and asked me if I was notified by Toyota. I had not received any information regarding the extended warranty. I had been notified several times by mail and even a phone call regarding the takata air bag recall and the trd brake kit recall but never about the excessive oil issue until told by the technician. The technician suggested I call Toyota customer service and maybe they would offer some consideration since I was never notified by Toyota. I called and spoke with two representatives, both very nice but would not offer any assistance with the excessive oil extended warranty, since I had no issues until now and the warranty was over. I reviewed the Toyota website at https://www.toyoheadquarters.com and found a letter that had allegedly been sent out to all owners of vehicles with excessive oil consumption issues. I never received this letter. I also found the Toyota excessive oil consumption class action lawsuit dating back to 2011 and they had issued a tsb which again I never heard about until now. I have consistently been taking my Scion to Toyota for regular services and never was it reported to me. Had I known excessive oil was an issue, I would have been alerted to pay attention to the oil level in my car. Since the oil light never went off, I don't know how long my car has been needing more oil.

- Alameda, CA, USA

My Scion Xb 2008 model was recalled a couple years ago for excessive oil consumption. And I went twice for service at the Toyota of naperville, I was told to come back after a certain amount of miles traveled, so that they could recall the car that obviously had a problem with consuming oil. This was impossible to appease due to the distance of my work from my home. I have to travel 30 miles a day. I have been rejected due to that, because I was over about 11-13 miles each time. In consequence of those events, I put oil in the car every week so that I could keep the engine running. Despite my efforts, the engine seized right after I paid off the car. I feel like I was swindled by the dealership, and the least they can do is replace my engine. I need a car to make it to work to provide for my family of 5 and the way Toyota has treated my issue has been unsatisfactory at best. Thank you for your consideration.

- Aurora, IL, USA

I've been hearing that my car has an engine oil consumption, and since I've own the car I've been buying 1-2 quarts of oil a week! took my car to dealer recently and found out my extended warranty or factory warranty expired. Now I never received any notice about my factory warrant expiration date ! I was never informed and I would like to fix the problem on my vehicle. I'm a first time car buyer and I'm planing on keeping my car to as long as I possibly can! now I would like to speak with someone who can help me fix the oil consumption problem! I need this taken care of, or I will seek legal matter agains you!

- La Habra, CA, USA

Oil consumption, I went to fewer and apparently my warranty has expired, which I was never informed or never received a notice! now I'm screwed because I was planning on keeping my car forever and it a problem that needs to be fix by th manufacture! I never was notified and never revived any letters. I was told by Toyota customer service that it was probably sent to original owner! now I need this fixed or I need my full refund if the car can't be fixed without any charge!

- Lab Habra, CA, USA

Engine oil cumption is too high at about 1 quart per 1,000 miles

- San Juan, PR, USA

Excessive oil consumption

- Ocala, FL, USA

There no visible leak and losing or burning oil, we dont use the our car that much problem started when it reach 100K, I took for change oil at dealership they say its normal and still having the same problem..

- Palo Alto, CA, USA

Using excessive oil. I even use the factory recommended weight with full synth. Uses ~2 1/2 quarts per 3000 miles. No smoke. No visible leak.

- Tomball, TX, USA

Excessive oil consumption, blows smoke out of exhaust pipe, and has very loud engine noise. Sounds like the motor is going to blow. Cant use the vehicle.

- Green Pond, NJ, USA

We are victims of the oil consumption issue Toyota was having with certain models. We did not know about this problem until we went to the dealership complaining about low oil after we had to put oil in the car after we had an oil change done. We then figured out this issue had been outstanding for years but we were never notified about the issue. We contacted Toyota and they explain the warranty expired last month and they would not help us out at all. How could they abandon a customer when a known issue has occurred. We were told by the dealership that several cars had come in with the same issue and that it was common. How could Toyota get away with a faulty product and not be held accountable. They have lost my support since they will not support me. We now have a car that is not worth anything because of the cost of repairs. This financially sets us back and will now put my family into a financial bind since we are forced into looking for another reliable car to commute to work in. Thanks for nothing Toyota.

- Riverside, CA, USA

Engine has used a quart of oil which started at about 40,000 miles

- Covington, LA, USA

Excessive oil consumption. Qualified for warranty enhancement. Oil consumption test conducted through dealerships is rigged. I have charged the oil usage in my car for over 24 months and it burns through in excess of a quart every 800 - 900 miles.

- Tempe, AZ, USA

The contact owns a 2008 Scion Xb. While driving 60 mph, a loud noise was heard underneath the vehicle. The vehicle stalled. The contact coasted the vehicle to the side of the road. The vehicle was towed to an independent mechanic lot where it was diagnosed that there was a hole in the engine, which caused the engine to fail. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 151,000.

- Jacksonville, FL, USA

Oil consumption. Ever since this vehicle was new I had to add oil several times in between oil changes. Which I though was "odd" but when I called Toyota about it they told me it was normal for my car to consume oil. Got a letter called warranty enhancement program says to bring car in for oil consumption test and is car burns more than 1qt in 1100-1300 miles I would get it repaired under warranty (not recall keep in mind). So the test showed I burned 3/4 of oil in 1300. I get nothing from Toyota. Not enough oil consumption for them to do anything for me. I don't understand 3/4 in 1300 miles is (a lot) means I have to add 4qts of oil in between oil changes if intervals are 5000 miles. That is ridiculous!!! I am basically doing a oil change my self by burning & adding because 4qts is the capacity of this car. Toyota set the standard of this test beyond reasonable on purpose. The only people that will qualify for any repairs to the piston rings or block would be people that neglected their engines by not adding oil in between oil changes and damaging the engine more than the good guy constantly adding to save our car!!! Toyota is not a good company for reasons like this. I will stick with Honda in the future. Honda does not play these stupid games with people. My Scion has been consuming excessive oil since it was brand new and Toyota knows about issue since they issued a tsb on it and free oil consumption test. Due to this problem this car is not a good car to own. I strongly suggest people with similar problem to come forward and let the world know how ridiculous Toyota is handing the oil consumptions issue.

- Toledo, OH, USA

The contact owns a 2008 Scion Xb. While driving 5 mph, the vehicle stalled while pulling off without warning. The contact stated that the vehicle lost power and the contact had no control over the vehicle. The failure also occurred while driving 80 mph on the freeway. The contact had no control over the vehicle. The vehicle was taken to a dealer where it could not be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

- Lacrescent, MN, USA

I owe a 2008 Scion Xb. I have notice the oil consumption over the past 5 years use more and more each time. I had asked the place I get service at about the problem. They had told me about Toyota having a problem with different models have problems using oil. I haven't see any oil leaks or has my mechanic.

- Corbin, KY, USA

"too much oil consumption" ever since I bought this vehicle in 2008 I noticed topping off my oil in between oil changes. Over the years I added more and more. I called Toyota several times and they told be an engine should consume oil and it is normal. But this is too much. I never in my life had to add so much oil to a newer car. Right now I am adding almost a quart every 1000 miles. I have 110K miles. This can get dangerous if you are on a long trip and run out of oil and engine can seize up and stall. Luckily I always carry extra oil with me. Imagine how much money I spent on oil through the years. I am not happy and this will be my last Toyota I ever own.

- Toledo, OH, USA

Excessive oil consumption. Took vehicle into dealership and spent seven hours waiting while they "tested" the car. Finally, after paying for an oil change was told to let the engine run and come back in when either the oil lamp came on or it was time for an oil change. Lamp came on before mileage was through so went back to dealership and was told that our car "qualified for recall procedure." Was not given dates or anything, just told we would be contacted when the parts came in. The car seems to be getting worse, engine shudders and feels like about to stall every once in a while. Called dealership to let them know and girl on phone said that if repairs were needed before parts came in, it would be out of my pocket, and that loaner car would also be at my expense. Finally got word that parts are in and now should be scheduled soon for repairs. Will never buy from Toyota again.

- Portland , OR, USA