This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The message -??service electronic braking system-?? and service antilock brake system-?? periodically displays on the driver information screen. If I-??m using cruise control when the message comes on the cruise control abruptly disengages causing a lurching slowdown. Often times it chimes and the message displays and disappears and comes back on and off numerous times.
Vehicle was purchased used in Feb 2024 with 77000 miles. As I was leaving the dealer (Carmax), gauge cluster lit-up with Service ABS System and chimes. Spoke with dealer and they said to take it to Ram Dealer for diagnosis. Unit was diagnosed as needing a new ABS electronic AND hydraulic control module. Dealer was unable to get parts due to issues with FCA and parts not being available. Parts were on backorder until June 204. Continued driving vehicle, with ABS light coming on/off and ABS intermittently working and not. In June 2024, spoke to Ram Dealer, and FCA is saying I have to get the Electronic module replaced first. Ram Dealer replaced this on Friday 6/21/24 and things seemed fine. About 50 miles after picking up the truck (Saturday the 22nd), while towing my 20000 pound trailer (with my wife/kid/dog inside) the vehicle started losing power while on the freeway. I was able to get the vehicle to the shoulder and the hydraulic brakes on the truck were fully locked up. I had to put the vehicle in 4-lo to overcome the brakes to get the truck separated from the trailer so it could be towed to the dealership. The dealer has 3 other 2018 ram trucks on their lot with the same issue.
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.
The vehicle is displaying a "Service Electric Brake System" message indicating failure of the HCU and ABS system and possibly affecting stability control. There is a lengthy history of this issue with the 2500 and 3500 trucks but no fix, resolution or recall appears to be available for this issue.
- Hanover, VA, USA
Search CarComplaints.com for these popular complaint phrases...
Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won-??t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.
Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a problem.
ABS and traction light on dash. At 72,000 miles, I'm unable to drive my truck due to ABS module back ordered. Either I drive it and take a risk, or let it sit and rot. Purchased brand new in 2019. I have paid $965 monthly since 2019 and still owe 12,000 for a vehicle I do not feel safe in. I can't send a invoice, because the mechanic is not able to fix due to lack of parts.
1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.
anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles
Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.
ABS and traction control lights on due to failure of ABS module and pump. No accident but feel there could be a problem in the future considering this is a safety issue
The Anti-lock Braking System module and the Hydraulic Control Unit originally equipped on 2018 Dodge Ram 3500. Vehicle is available for inspection upon request. Problem has been identified in 2020 by dealership upon delivery when issue first presented itself, and fixed by dealership. Issue came back in January 2023. I took the vehicle to an independent mechanic and the module was sent to have fixed. When the part was sent back after repair, the problem wasn't fixed. There were no known issues prior to the failure.
The ABS warning light illuminates, and warning chimes continually go off as I drive. I've been literally waiting years for a fix (since 2020). The dealer says the parts are unavailable. In the meantime, I intermittently have no ABS, cruise control, or trailer brakes. This is concerning because I tow a heavy trailer. It is very easy to lose control if you're not careful.
The ABS systems constantly shuts down, causing the Traction Control system to shut down. When I recently went on a trip towing my trailer I needed to stop on a downhill wet incline. When I first applied the brakes the system was working properly but failed during my stop and it caused a significant steering issue as I had to now react differently. This is a safety concern and RAM knows about it. I am paying for a vehicle that is unsafe to drive in less than perfect conditions. Very dissatisfied with RAM
ABS light started flashing and cruse control quit working. Scanned for codes and found P0020-01 ABS control module. Searched online and found 1000's of cases of problems related to this.
ABS failure light started coming on along with service electronic brake system. Dealer shows I believe code 0020 which is the ABS/HUC pump failure. Dealer says seeing it quite often, hard to get parts as each part is allocated and tested before leaving. So I either stop driving it and wait for parts which seems to be a known issue or keep driving and hope for the best while the engineers try to figure out what is going on. Currently it is sitting at the dealer as they try to get the part before we leave on a trip at the end of the month.
A D V E R T I S E M E N T S
- Covington, VA, USA