This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.
1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX]. 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Warning lights for the ABS and the Electronic Brake System illuminated while driving, stating the systems must be serviced. The Cruise Control would either turn off or become nonfunctional. The tone would sound and the warning lights would illuminate. I took the truck in to the dealership after it happened but the lights would not come on while I was there. The dealership told me they could do nothing about it. After that, the tone began to sound and the lights came on again. We finally made it to the dealership when they could see the warnings. The service technician inspected the ABS and found that the ABS HCU had shorted internally. Further inspection found the ABS Module also shorted internally. Two trips were made to the dealership because the dealership did not have the parts in stock. This occurred at the same time as the cyberattacks which affected parts delivery and we were not notified the parts were in for over a month. The cost of the these two visits were over $1,400.
ABS and electric brake lights and alarms at dealership now, cost of over $1500 with all the law suits and thousands of ABS failures why hasnt a recall been issued truck has 40,000 miles never by a Ram again
- North Plains, OR, USA
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The contact owns a 2018 Ram 3500 and towing a 17,500 lbs RV 5th Wheel. The contact stated that while driving at approximately 60 MPH, the ABS and ESC warnings were illuminated. The contact stated the cruise control was engaged but when the ABS warning light illuminated, the cruise control disengaged. The failure was intermittent but was also occurring when not towing. A dealer was not contacted. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
2018 Ram 3500 Diesel truck with 70,000 miles. While driving the "service electronic braking system" alarm goes off and ABS lights come on and cruise control is disabled, along with electronic stability control. This happened while towing a 20,000 lb fifth wheel trailer and continues to happen with or without a trailer behind the vehicle. This is a known safety problem and there are several class action lawsuits but Ram has yet to authorize a recall on 2018 models. They knew there were defective parts and even put out technical service bulletins to their dealer's service departments. This is a VERY DANGEROUS condition associates with almost all these model trucks. It seems Ram does not care about loss of life but only their profit margins.
The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property
The Hydraulic Control Unit is malfunctioning, as determined by a RAM truck dealer. The ABS brakes don't work as they should and the cruise control intermittently shuts off.
Service abs/ service electronic brake system/ traction control alarm flashing on/off intermittently with no specific times or conditions. This first happened in may 2024 on a 6 hour road trip. Occasionally I can take it on a short trip and it may not flash the message during that trip and at other times it is constantly going on and off. I have not had this looked at by the dealer. I have read the codes using my personal scanner and it shows C0020-01 (Active) ABS Pump Motor Control- General Electrical Failure. I do not drive this vehicle daily and I can not relate it to wear and tear because the vehicle only has 23,900 miles on it.
Abs and traction control malfunction. Yes, it-??s it available for inspection. I feel that it-??s not safe for my wife and I to drive while doing this. No it has not been confirmed by the dealer or service center. No it has not been inspected by police or insurance representatives. No there were not warning and starts at 150k miles have 158962miles on it now
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!
On September 8, 2024, I started getting intermittent ABS and Traction Control light with -??Service Electronic Braking System-??. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!
The anit-lock breaks on my vehicle will go out at random. This seems to happen when you need them most. In my case I was towing an 8,000 lb trailer and had to stop short. The anti-lock break and traction control lights came on simultaneously and the right front tire locked up making it difficult to steer the vehicle. Since that event the light will come on at random when hitting a bump in the road or when breaking hard. A driver might think the ABS system is working until they hit the brakes and it fails. This appears to be related to NHTSA Action Number PE22012 and I would like to add my vehicle to the list of impacted units.55
My ABS, SERVICE TRACTION CONTROL, PARKING BRAKE, ANTI LOCK BRAKING ALL ARE ON AND DINGING ON MY DASH BOARD. ALL POINTS TO THE ABS MODULE PER THE DEALER. WILL THIS BE UNDER RECALL I SEE THE IS A RECALL FOR A ABS SOFT WARE UP DATE NOW BUT MY TRUCK IS NOT ON THAT RECALL. THIS COULD FIX MY PROBLEM AND DO NOT UNDERSTAND WHY MY 2018 RAM 3500 IS NOT ON THAT RECALL OR A RECALL HAS NOT BEEN DONE FOR THE ABS MODULE.
On my 2018 RAM 3500 Duel rear wheel truck the ABS Pump Motor Control Unit is throwing a common code and warning lights intermittently that other year models have (C0020-01). This code has been confirmed by my dealer several times and this truck does not fall under any recalls for the ABS systems. I pull a 40 camper with this truck and with out the ABS and Traction control it could be very dangerous to myself and and others. I have spoken to FCA and they only told me that my VIN does not fall under any more recall then what has already been done. I do not know what needs to get done to have FCA fix this problem or release parts to get it fixed.
ABS Hydraulic control unit failed. ABS control unit failed. Vehicle has 60k Miles on it. safety item as ABS brakes may not work correctly in an emergency situation. very unsafe in a tow vehicle designed to tow/carry heavy equipment. forums indicate very common failure item, and parts are currently on back order with the manufacturer. confirmed failure by local dealership.
Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.
A D V E R T I S E M E N T S
- Chelsea , AL, USA