10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Ram 3500 brakes problems

brakes problem

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2018 Ram 3500 Owner Comments (Page 6 of 22)

« Read the previous 20 complaints

problem #330

Jan 012022

3500

  • miles

A D V E R T I S E M E N T S

Electronic Braking System failure. ABS lights come on the dash, chimes constantly and disengages the cruise control. The vehicle looses ability to use ABS. Ability to control vehicle safely when ABS disengages is a critical failure. I'm told by the dealer that NO parts available from the manufacture to cure this issue. This is an unacceptable answer to a known issue for years. Many RAM owners have complained about this on RAM related forums and on YouTube. I am adding my vehicle to list of vehicles impacted by this catastrophic failure to create a safe vehicle to drive. Why has the NHTSA not fined RAM and forced a recall" How many people have to die from ABS braking failure to qualify for a recall" I don't want to be the last death before something is done to make my truck safe to drive.

- Georgetown, DE, USA

problem #329

Sep 142023

3500

  • miles
The truck is getting constant ABS failure messages, such as (1) -??Service electronic braking system-??, and (2) -??Service antilock brake system -??. When either of these rear their ugly heads, there is multiple loud dinging sounds (which startles the driver), and the cruise control gets turned off. Why hasn-??t there been a safety recall"!?! If you guys can-??t see that a failed braking system is NOT a safety issue, then our country is way worse than I already thought it was!!!! BRAKES ARE A SAFETY ISSUE!!!! Not only are they a safety issue, but thousands and thousands of 2017 & 2018 RAM 2500 and RAM 3500 owners are having these exact issues in the United States!! WHY ISN-??T THERE A RECALL ON THIS ISSUE?!?! Are you just going to wait, until you have multiple DEATHS, before you do something to PROTECT owners?!"!

- Brownsdale, MN, USA

problem #328

Jun 012023

3500

  • miles
ABS failure / dealer waiting on part for over one year

- Griffin, GA, USA

problem #327

Jun 012022

3500

  • miles

A D V E R T I S E M E N T S

ABS failure / dealer says waiting on parts/ waiting for over one year

- Griffin, GA, USA

problem #326

Apr 192024

3500

  • miles
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022-?"Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alexandria, MN, USA

problem #325

Apr 092024

3500

  • miles
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.

- Spring Valley, CA, USA

problem #324

Apr 152024

3500

  • miles

A D V E R T I S E M E N T S

ABS brake module fails and the vehicle looses its ABS braking capability. Other functions are affected as well, anti skid and cruise control. Major safety issue! This vehicle is now in need of 3rd module in under 100,000 miles. This is unacceptable Stellantis/Chysler Corporation has full knowledge of this component weakness and has not improved or recalled this part. Thank you

- Seneca, SC, USA

problem #323

Feb 152019

3500

  • miles
I get a message on my dash to service antilock brake system. The lights come on as well as the check engine light and there is a bell that dings when this happens.

- Odenton, MD, USA

problem #322

Dec 052023

3500

  • miles
Abs and traction control continues to fail. I bought all new sensors. Then replaced abs module and pump and lights went away, after a year they all came back on and it's a repeat process.

- Hernando, FL, USA

problem #321

Dec 012023

3500

  • miles
The alarm light and bell goes off. The 'Service Antilock Brake System' and 'Service Electronic Braking System' lights flash. This occurs intermittently while pulling a 5th wheel camper. The brakes work @ 30-40% strength. This is a safety issue. We thought it was an issue with the campers breaks, however, after connecting it to another trailer, the same thing happened. We had to take it to the dealership with a trailer to get it to repeat issue so that they could determine what the issue was. The Dealership ran a Diagnosis on the truck and the DTC, Diagnosis Trouble Code was C0020-01 ABS Pump General Failure. The dealership recommended replacing the HCU, Hydraulic Control Unit. They did not have the part and said it was on backorder. The unit costs $830.49. This doesn't include labor.

- Big Pine Key, FL, USA

problem #320

Mar 142024

3500

  • miles

A D V E R T I S E M E N T S

Originally had a warning light show on the dash that said electronic brake system failure and an ABS warning light. Spent over $800 to have this problem repaired and in less than a year the part failed again and same problem occurred. However, his time due to price increases the repair will cost over $1200. When this happens you lose your ABS brakes as well as the ability to operate the cruise control. This is a known safety issue with thousands of trucks affected and Ram refuses to address the problem other than to charge the consumer to replace a part which will knowingly fail again. Even worse, according to my dealer the part isn-??t currently available and their recommendation is to not drive the truck until the problem is fixed because the ABS brake failure is a huge risk/liability. I would really appreciate you looking into this matter and please contact me with any help/info that you may have.

- Melfa, VA, USA

problem #319

Apr 062024

3500

  • miles
1. Repeated alarms for "Service electronic braking system" & "Service antilock brake system". 2. Loses crus-control during alarm. 3. Loses Posi-track system during alarm.

- Sequim, WA, USA

problem #318

Mar 012023

3500

  • miles
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.

- Thomaston, GA, USA

problem #317

Dec 182023

3500

  • miles
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is"?" I dont really know what options i have at this point. Please help!

- Crestview, FL, USA

problem #316

May 022023

3500

  • miles
ABS module problems. Flashes to check service ABS and traction control. Then goes away and comes back. Been having issue for over a year with no results in fixing

- Henderson, KY, USA

problem #315

Mar 292024

3500

  • miles
ABS/TRACTION CONTROL light comes on and goes off at random times while driving. Sometimes when I hit a bump, other times just going down a smooth street or even sitting at a stop light or just sitting at idle in a parking lot. When the lights are on I do not have use of cruise control, traction Control or ABS. I had the code read. It shows c2200-49 ABS internal electronic failure C0020-01 ABS pump motor control - general electrical failure. This has been a problem for about 2 years, and started around 85k miles. Sometimes it happens 30-40x in a 30min drive, other times I'll go weeks with the system working properly, then It starts acting up again. I just recently heard they were investigating the 2018 models for this issue.

- Hinckley, OH, USA

problem #314

Mar 082024

3500

  • miles
The ABS HCU failed and sent a "service electronic brake" warning to the dash. The replacement part was in short supply by Stellantis because there are so many vehicles with this problem. The dealer is limited to one part replacement per week.

- Centralia, WA, USA

problem #313

Mar 282024

3500

  • miles
The rear lug nuts sheared off two different times hauling a camper, also was involved in a wreck where the truck hydro planed now the traction control lights are on also the low coolent light is on and there is plenty of fluid in the tanks

- Lineville , AL, USA

problem #312

Mar 262024

3500

  • miles
Failure of the anti-lock braking system/hydraulic control unit. This is the 2nd failure. First failure was repaired November 22, 2022 for $1127.37.

- Myrtle Beach, SC, USA

problem #311

Jun 062023

3500

  • miles
My electronic braking system and abs is malfunctioning with a light on in the dash, it started out intermittently and is now constant. Took it to local dealer and they ordered parts to repair it but told me they were on back order and then Chrysler canceled the order on them unbeknownst to me or the dealer. Contacted Chrysler and they have no idea when parts will be available. I can get no guarantee on weather or not my truck is safe to drive as is.

- Pasadena , MD, USA

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