This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.
Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a problem.
ABS and traction light on dash. At 72,000 miles, I'm unable to drive my truck due to ABS module back ordered. Either I drive it and take a risk, or let it sit and rot. Purchased brand new in 2019. I have paid $965 monthly since 2019 and still owe 12,000 for a vehicle I do not feel safe in. I can't send a invoice, because the mechanic is not able to fix due to lack of parts.
1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.
- Salem, AL, USA
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anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles
Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.
ABS and traction control lights on due to failure of ABS module and pump. No accident but feel there could be a problem in the future considering this is a safety issue
The Anti-lock Braking System module and the Hydraulic Control Unit originally equipped on 2018 Dodge Ram 3500. Vehicle is available for inspection upon request. Problem has been identified in 2020 by dealership upon delivery when issue first presented itself, and fixed by dealership. Issue came back in January 2023. I took the vehicle to an independent mechanic and the module was sent to have fixed. When the part was sent back after repair, the problem wasn't fixed. There were no known issues prior to the failure.
The ABS warning light illuminates, and warning chimes continually go off as I drive. I've been literally waiting years for a fix (since 2020). The dealer says the parts are unavailable. In the meantime, I intermittently have no ABS, cruise control, or trailer brakes. This is concerning because I tow a heavy trailer. It is very easy to lose control if you're not careful.
The ABS systems constantly shuts down, causing the Traction Control system to shut down. When I recently went on a trip towing my trailer I needed to stop on a downhill wet incline. When I first applied the brakes the system was working properly but failed during my stop and it caused a significant steering issue as I had to now react differently. This is a safety concern and RAM knows about it. I am paying for a vehicle that is unsafe to drive in less than perfect conditions. Very dissatisfied with RAM
ABS light started flashing and cruse control quit working. Scanned for codes and found P0020-01 ABS control module. Searched online and found 1000's of cases of problems related to this.
ABS failure light started coming on along with service electronic brake system. Dealer shows I believe code 0020 which is the ABS/HUC pump failure. Dealer says seeing it quite often, hard to get parts as each part is allocated and tested before leaving. So I either stop driving it and wait for parts which seems to be a known issue or keep driving and hope for the best while the engineers try to figure out what is going on. Currently it is sitting at the dealer as they try to get the part before we leave on a trip at the end of the month.
ABS, brake system came on first time on or about july 8th or so, in bad weather, hard rain had to come to sudden stop and lost control wheels locked up. But no harm done just nerves Dealer said bad control unit antilock brake system and replaced hydraulic brake part at 18386 miles, all good since. now its back same thing now there is 32210 miles on truck and same thing now, abs brake system. Trackion control They said internal failure of unit the first time. Now we have to start all over again with the risk of braking safety at 32210 miles on Ram
the following messages appear randomly and frequently resulting in a dash lamp/ chime and loss of cruise control electronic braking system fault. HCU electronic error (stored code) many reports of the same problem I've read about.
The hydraulic control unit (HCU) and the anti-lock braking system (ABS) module on our truck has been triggering the warning light and bell notification for almost a year & we have yet to be able to get this repaired as the part is supposedly back-ordered (for a year"!?!") We pull a fifth wheel with this vehicle and any sort of braking component issue is a recipe for a potentially disastrous incident on the road. We try not to drive the vehicle, but sometimes that isn't always feasible or practical. We are at a loss at this point.
At 9,040 miles, display reads -??Service Antilock Brake System-?? along with warning lights for abs and traction control and a loud dinging. It goes off, then back on multiple times until serviced when the dealership replaced the faulty HCU Sept. 2020 under warranty. Diagnostic code C0020-01 ABS pump motor general electrical failure 2023 the problem comes back but nothing done. 2024 after much research, found the newer replacement HCU had just been revised in April with a new part number. At 25,837 miles back to the dealership for another replacement, this time paying out of pocket, over $300 for part and over $600 for labor. It-??s only been a short time but so far, no warning about a faulty abs. I do have the old part if inspection is necessary. There is an FCA service bulletin out #S2005000004; NHTSA #10181550 It says if the HCU doesn-??t fix the problem, replace the ECU, but that is not available and no ETA. Lucky to get the HCU because that is a very limited part. This is a safety issue because not only does the ABS and traction control go out but you also lose cruise control and 4wd while driving. There should be a recall with all the complaints. Not sure what good a recall would do if parts aren-??t available anyway. Telling someone who just spent a fortune on buying this truck not to drive it because of this, is not an option.
02/11/2021 - ABS module unit replaced under warranty 06/2023 - Intermittent dash warning lights and chiming alert occurring. Dodge dealership states it needs a new ABS module, however the part is "backordered" and not available. Truck is out of warranty. 09/2023 - Dodge dealership informed me that part cannot be ordered until January 2024 01/2024 - Dodge dealership states that part is still backordered and none are available. 05/02/2024 - Part is still unavailable. Warning lights and chiming has been occurring for a year and there is no other way to fix the problem. Why are so many of these vehicles experiencing the same problems with owners unable to replace the faulty part?
A D V E R T I S E M E N T S
- Crestview, FL, USA