This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It seems to be a very well known issue with the antilock brake control module and it affects the traction control, cruise control, and disables the trailer braking system which is extremely important, I tried to make an appointment with my local dealer and they knew exactly what I was concerned with and I was told that the part is back ordered and may take a month or two to get the part needed to make the repair. This should most definitely be a safety recall, I have several different trailers that I pull that if I had not known of the trailer braking issue with the module not working correctly it would have been a nightmare in certain circumstances
1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.
"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9
Intermittent warnings to service ABS system and electronic Braking System. I have had this checked by an independent mechanic and all sensors checked good. He was told by the local dealer that the ABS module is on backorder with no estimate of availability. Truck is almost due for annual inspection and registration and I do not know of it will pass the inspection.
The hydraulic control unit has indicated through the dash a warning light telling the truck needs service. The service needed indicator is intermittent and is a common issue with this year truck. Ram has a technical bulletin regarding this issue indicating how to exact repairs. This issue seems to have impacted enough truck owners to cause a national backorder shortage of the hydraulic control unit and module. Repairs through a dealership range from $1000 - $1700, however, cannot be initiated due to the national shortage of the parts.
Service ABS and Service Electronic Braking System warnings on dash. Dealer diagnostics indicate it is necessary to replace the ABS Module and Hydraulic Control Unit, both of which are necessary for the safe operation of the vehicle. Dealer quoted $1700 for repairs and one part is on back-order indefinitely.
Intermittent "Service Electronic Braking System" and ABS lights during usage. Vehicle had the issue at 17500 miles. Dealer replaced ABS Hydraulic Pump. Now at 28000 miles, may need to replace Hydraulic Control Unit. Reviewing online forums, this is common occurrence among Ram Trucks. So common, that parts aren't available. Cost to repair is $2800. FCA knows there is an issue and allows 1000s of vehicle to operate without ABS or Traction control. FCA says it's safe to operate, however this vehicle was designed to tow 32000lbs, how is that safe without ABS or Traction Control? FCA should issue a recall for this known, dangerous, issue.
ABS light and service electronic braking system intermittently came on. By that happening it sounds like it disable those systems making the truck at risk when emergently braking. Took the truck to Ram dealership on 11-10-2022. Dealership stated the hydraulic control unit and the abs module need to be replaced. From what I've seen this is starting to become increasingly more of an issue with these trucks needing HCU/ABS replaced. I just got the truck back on 1-5-2023.
The Anti-lock Braking System (ABS) module that works in conjunction with the Hydraulic Control Unit (HCU) is defected. My truck only has 29,000 miles on it, and this is an extreme error on Dodge Ram that needs to be cleared up. I was driving on the highway, and had to pull over since my brakes seemed like they failed when the ABS lights go on and off in the truck. I am at fear when I drive this truck now and the dealership quoted me $680 just for the HCU not even the ABS module. The dealership wants $1800 for a fix that should not happen through the company Dodge. The Dodge dealership said the ABS/HCU parts are on back order since it-??s happening to a lot of other Dodge customers. I can-??t even get into the truck without the ABS lights going on and off, and I-??m worried that the brakes will fail.
Intermittent flashes saying service ABS system and Service electric braking system. Then goes away... Braking is affected by this. After 5 mins of research this seems to be a super common problem with these trucks. Why hasn't there been a safety recall done" It also appears that this form has been filled out several times for the same issue. I tow a lot and a truck with 37k miles should not be experiencing these safety issues. Called dealer and they said candidly they all are failing, it cost several thousand to fix and parts are on a 9 month backorder. I do have one question. What's the number of people to get hurt/killed to make this safety recall" I need an actual number. Screen shooting this form!
12/19/2022: While driving, brakes were not working properly. Depressed fully to floor or pumped to try to stop. Check engine lights coming on and off. PERFORM SERVICE, SERVICE DPF SYSTEM, CHECK ENGINE LIGHT. Perform service light prior to failure and taken to dodge dealership. Vehicle was inspected by 2 Dodge Dealerships. Extended warranty company National AutoCare failed to show to inspect vehicle both times at Dodge Dealership. Problem was diagnosed by dodge but never fixed-??. Safety is at risk when driving vehicle and is available upon request any help is appreciated!
Brake module failure. 1 Looking on the internet this seems to be a known problem with this model. The warning lights go off and on continuously. Dealership has been no help at all. The vehicle is inoperable.. 2 Vehicle only has 49,000 miles and all of the failures seem to happen after the 36,000 mile warranty has expired 3 Vehicle has been inspected by the dealership and brake module failure is the diagnosis. $2800 to repair defective module 4 Vehicle is erratic with the cruise
Right before 36000 miles the ABs and Traction control lights come on and off intermittently. I took the truck to my local dealer and was told 2 components needed to be replaced. They informed me it was not covered under warranty and they did not have the parts nor knew when they might get them in. This has been 4 or more months now and the lights stay on more often than they are off. I can-??t use cruise control and it will not pass inspection with the lights on.
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way to fix this and its going to cost lives for this very widespread issue with the dodge ram 1 ton pick ups, where's the recall does this need to kill a few hundred or a few thousand people before its addressed.
A warning to have my electrical braking system checked continues to alert me while driving along with a abs warning. I notice no change in the system braking. When taken to a RAM dealer for repair the result is to wait months for an electric brake controller. Warning message disables the cruise control.
ABS brake failure--per notes on repair order "ABS & traction lights on...SOP, Internal failure, test & replaced ABS HCM -- initially diagnosed & fixd was "control an 0803503, ?part #68143491-AA" completed under warrenty @24,238 miles 10/13/2020. ABS brake failure--per notes on service order "c/s ABS light is back on. Verified concern, traced to faulty HCU (ordered on backorder)Now requires ABS HCU (hydro control unit not module) #68143491AA $317.99 plus brakefluid & labor. This episode occurred 8/10/2022, unable to get into shop until 8/23/2022 due dealership service appointment availabiity, milage 36,372. ram service dealer says different part needs fixed than previously but it appears the same part number? Both times when no ABS thenunable to use cruise control--long hauling trips not possible with this essentially new vehicle due to brake failure & no cruise control. At this time still no part available--date for availability keeps getting extended. Initiall told mid-Sept, then Nov, then before end of the year (2022), last check coupe weeks ago at 2-different dealershjps was not before 19 Jan 2023! Lumbar support on drivers seat does not funtion. Initially reported 8/23/2022 when truck taken in for ABS failure. Still inoperable. Ticket list item but no part # to indicate fixed & item closed. Still does not work, p.anwas to readdress when ABS parts in but still not available & unknown date of avaiability 4WD would not engage when first attempted 7/2019. Was taken to dealership & repaired under warrenty. Vehicle at that time had approx 5000, vehicle purchased Mar 2019 new. Appears to work at this time
Braking problems / ABS module failure. I never lost brakes but the ABS did fail and the ABS module and HCU had to be replaced @ 17400 miles at roughly 2 years old.
A D V E R T I S E M E N T S
- Sardinia , OH, USA